It's the best bang for your buck. All the other companies want to charge you twice as much, but this was the cheapest quote I found.
They did an OK job. I don't have any bad complaints.
The complete renovation project (shower installation) was not thorough and incomplete.
EVERYTHING about this project was far from what I paid for and what I expected.
The quality is worth it, but it is expensive.
The quality of work was superb
The product is great and I like it.
HOA approved the plan and the results and we are pleased with the results!
There were some good things about the experience but communications was one major thing that was lacking during the entire build from Joyce
Great service from start to finish.
I’m very satisfied with our new shower. The process was easy from start to finish. The installers were professional, friendly and knowledgeable.
Joyce Factory Direct & Bath Planet saw the need for the safety of having a shower instead of the bathtub we had for my husband. They made the payments reachable for us. It was all about safety
They did a beautiful job. It came out perfect.
No return call, address issues with contractor and did not address the problem.
Joyce Factory made an error in ordering my shower pattern and was unwilling to compensate me properly. I cannot recommend them,
The people who did the presentation and the installers were very friendly and knowledgeable about what they were doing.
Was impossible to get anyone to call me back after contract was signed. Sales rep lied about so many things that he claimed we’re on the contract that turned out we’re not.
They showed up on time, were efficient, did their work, and showed back up the next day to finsiah and did a good job.
I am very satisfied with the service and product.
The quality of the material appears to be fabulous.
lies lies lies and more lies
very fast and professional
They were the best price that we found. They are super nice people. They did exactly what they said they would do. I am happy!
Joyce Factory Direct & Bath Planet aren't perfect.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Joyce Factory Direct of the Carolinas as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys