Joyce Factory Direct - Cleveland
Customer feedback report for

Joyce Factory Direct - Cleveland

Joyce Factory Direct - Cleveland

Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955. Show more

Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955.

Founded with the mission to manufacture quality products with honesty and integrity, Joyce continues to design and build products that remain on the cutting edge of technology and performance standards. By manufacturing our products, there is no middle man which gives us a huge competitive advantage to offer tremendously more value to our customers (other remodelers have to buy from a distributor and have the products shipped). Not only do we control the entire production process from start to finish ensuring every customer's complete satisfaction, we also save on shipping costs and pass those savings on to you!

To find out more information about Joyce Factory Direct, please visit our website at www.JoyceFactoryDirect.com, give us a call 866-535-2900, or stop by our factory & showroom to see products being manufactured at our 110,000 square foot manufacturing facility. We look forward to meeting you!
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Types of work

Bathroom remodeling 3113
Patio 3109
Window & door replacement 3025
Siding 3024
Deck building & maintenance 2269
Sunrooms & patio enclosures 837
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Guildmaster Award Winner
Guildmaster Award Winner 2021
Feedback Milestone
10 Consecutive Great Reviews 2021
Feedback Milestone
20 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
10 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
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Of 3244 customers surveyed, 1893 responded
Clean & Safe
The job site is kept clean and safe.
96%
Construction Quality
I am satisfied with the quality of materials and workmanship.
95%
Professional & Organized
Joyce Factory Direct - Cleveland was professional and organized.
93%
Value
I received a fair value for my money.
93%
Sales Knowledge
The Joyce Factory Direct - Cleveland salesperson was knowledgeable and helpful regarding my project.
93%
Likely To Recommend
I am likely to recommend Joyce Factory Direct - Cleveland to a friend.
91%
Problem Resolution
Joyce Factory Direct - Cleveland effectively addressed and resolved problems.
90%
Schedule
Joyce Factory Direct - Cleveland adhered to our agreed upon schedule.
90%
Work Done Right
The work was done right the first time.
89%

Of 3244 customers surveyed, 1893 responded What does this data mean?
All project locations are approximate
Of 1893 respondents, 890 left a review
4.6
681 of 742 would recommend
589
92
24
13
24
No rating
148
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Joyce Factory Direct - Cleveland using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Joyce Factory Direct - Cleveland

1125 Berea Industrial Parkway,
Berea, OH
www.joycefactorydirect.com (440) 243-5700