About this company
Joyce Factory Direct - Cleveland
Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955. Show more
Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955.
Founded with the mission to manufacture quality products with honesty and integrity, Joyce continues to design and build products that remain on the cutting edge of technology and performance standards. By manufacturing our products, there is no middle man which gives us a huge competitive advantage to offer tremendously more value to our customers (other remodelers have to buy from a distributor and have the products shipped). Not only do we control the entire production process from start to finish ensuring every customer's complete satisfaction, we also save on shipping costs and pass those savings on to you!
To find out more information about Joyce Factory Direct, please visit our website at www.JoyceFactoryDirect.com, give us a call 866-535-2900, or stop by our factory & showroom to see products being manufactured at our 110,000 square foot manufacturing facility. We look forward to meeting you! Hide
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Customer satisfaction
Of 3408 customers surveyed, 1964 respondedReviews 960
Of 1964 respondents, 960 left a reviewRecent reviews
Customer in Sheffield Lake, OH
I was very pleased with the rapid response to my issue which was minor but handled as top priority. Yes, I will recommend them.
Molly P.
Completely satisfied, Dave and Bailey were absolutely clean, professional and worked diligently and on schedule, nothing negative to say, we're very happy, we would definitely contact Joyce Factory for any future projects
Customer in Louisville, OH
The guy did a really good job. He did what he had to do.
Matthew F.
free quotes, comparable pricing to other companies, quick lead time amidst current environment was refreshing, knowledgeable staff
Emily Y.
I have loved every project I have done with Joyce. I have already recommended them to two family members!
Peter B.
very expensive for what was received
Donna G.
Joyce Factory Direct & Bath Planet is a great company to work with. They solved all my problems immediately, and I would recommend them to anyone.
Customer in North Ridgeville, OH
They were very easy to work and they did a very nice quality job.
Customer in Stow, OH
The were professional, neat and timely.
Customer in Amherst, OH
I have already gave out referrals, the installation team of David and Mike were really polite, efficient. Neighbors wanted to know who did my windows, they we’re impressed with the job done.
Randy C.
They were a good price and very efficient from the time of proposal to the installation and beyond.
Sandy C.
Very happy with product.
Terry B.
love the windows and doors...the quality of the product is superb..
Sue S.
The staff were great and the work done was very professional, but the price to add on to our project was way too high.
Sally B.
They were just awesome workers!
Pam P.
Very professional personnel and hard working
Customer in Medina, OH
The only negative experience I had was with the demolition phase of the prior existing porch. I've had this conversation with Joyce, so they should not be surprised.
Sara L.
Joyce is really easy to work with, always make time to answer questions and simplify things so that we truly understand the answers. They are really committed to doing a great job and making sure that we’re satisfied with the products that we are getting.
Lawrence C.
I have been extremely pleased with the quality of work and products that we have purchased. I absolutely think the patio installation was great, despite the wait for the windows. The installer was very professional and dedicated, especially as the temperature on both of his visits was very low. The installer for the bathroom shower project was also excellent. He kept us involved along the way to ensure all that he was doing meet our expectations and everything was just as we wanted it.
Bohdan T.
No
Joyce R.
Very professional so I strongly agree.
Customer in Parma Heights, OH
They were very nice, professional, and courteous.
Customer in Westlake, OH
I'll give their name as someone to contact and compare
Customer in Brooklyn, OH
I had all the windows in my house replaced. Joyce also solved some window problems for me and gave me an excellent price.
Debbie S.
Yes!
GuildQuality
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