Very negative experience for the 30-day inspection appointment. JMC intentionally unwittingly to repair or fix anything after the closing. The patio door lock is loose due to improper installation. Even though the issue apparently was the installation issue, JMC representatives just insisted that the issue is not an issue. I can’t even believe that JMC representatives were allowed to use this excuse to decline the repair request. When our family purchased a home with Lennar, it was so responsible for any improper installation after the closing. If we family has any loss such as burglaries due to this patio door issue, we’ll definitely file a complaint with relevant authorities and sue JMC.
The customer service has been really great!
Sales Process - Debbie consistently sent us updates and kept us in the loop. Her great communication with us was very appreciated.
Walkthrough Personnel - Connor was very thorough. Gave great tips and was very helpful and patient while answering any questions we had.
I have an exhaust fan issue, and it hasn't been resolved. I am kind of at a dead end with it. I tried to get a response back. However, now that they have come out a few times, they have kind of died off at getting back to me. My exhaust fan issues isn't resolved, it's still dripping when I take a shower. It sounds like they have given up on the problem.
This is my second JMC home....first one was great (Morgan Creek in Roseville, CA). I am expecting my second home to be the same.
The process of building with JMC Homes was very easy. The staff was phenomenal, and they were always in tune to our needs. They were very accommodating, flexible, and knowledgeable. They also walked us through the process, which made things easier. Debbie, our salesperson, was great!
They did a great job walking us through the process. I love my home.
I would recommend JMC Homes to anyone looking for a home. JMC treats you like you are an important client.
I would recommend JMC homes to all friends and family, the whole team has been great; I love my new home so very much! I feel so good walking through the front door, every single time!
We would be more than happy to recommend JMC to a friend. Our experience has been wonderful.
Communication was never an issue. We were kept informed of all processes that were to take place and were blessed to have closed within a 30 day time frame. The incentives we received were a nice surprise (plantations blinds on the windows and crushed quartz counters). Eco-friendly features are appreciated and user friendly.
I have been very impressed by the sales team.
I had a great experience with JMC Homes.
Why JMC Homes? - The main reason why I chose JMC Homes was because I really like their construction, floor plan and also the features of our new home.
I like their quality. They came on time. If we had any kind of issue, they were very responsible, and they fixed it.
The purchase process was
They are the best new builds on the market
wrenwood sales rep is the best. build of our home is of high quality. we are very satisfied new homeowners.
We have purchased 2 homes in Roseville, CA since moving to the area. They were both JMC homes. Having a wonderful JMC home for the first 10 years was a huge reason why were comfortable with and chose JMC for our second home.
Excellent customer service
Gorgeous home well built
The quality of the build was phenomenal.
Beautiful homes
Absolutely! Debbie was very understanding on my needs and recommended the right property. I am so glad that i followed her recommendation. She seems to be very knowledgeable and thorough. I could not have a better sales rep and believe me I have been shopping around.
Sales Process - Sandy was wonderful to work with. She was professional, friendly and very prompt at answering all of our questions. She made the house buying process very easy.
Walkthrough Personnel - Conner was amazing from start to finish. His knowledge of the home was amazing and his ability to focus on details was impeccable. Very friendly and best home inspector we’ve ever worked with
Everything was a smooth process and the house is a great quality.
Even though the house was still under construction, they refused to me change anything on the finishes.
From start to finish, the entire home buying experience from JMC has been first class. I don’t ever want to buy from a different builder. Highly recommend!
I am satisfied with the home. It is a great home. I just don't know about the little lawn in the front. I feel like that is a waste. It is a pretty good home. They did good, quality work.
The build quality and exterior paint is very poor, No interior insulation so you can hear conversations from room to room, front yards are a joke and back yards have very poor drainage, the drains are placed mid-way in the front yard instead of running to the sidewalks and wash out the landscape bark every time it rains.
Why JMC Homes? - The main reason I chose to buy a JMC Home is the quality of workmanship.
Improve Design - I cannot think of anything JMC Homes could do to improve the design of the home. We love our floor plan.
JMC was able to meet our expectations of a new home purchase.
The quality of cabinetry, doors and drywall are not great.
JMC is wonderful to with and they make quality built homes.
The service from Marty Atkins in the sales office was stellar. Also, Conner and Jon have been incredible during our walk throughs and 30 day follow up.
The home is high quality, and their service is great. The design is satisfactory. It is a good home.
Dave, the sales agent, has been absolutely fantastic throughout the whole process.
Well design, good floor plan layout, good quality.
Things we asked to be fixed before the first walkthrough were not fixed. The paint and texture are the biggest problems. When we asked for things to be repaired or at least to be corrected because they are not up to new home standards, we were treated as if we were asking for too much.
The supervisor dismissed our concerns and implied that because we drive a nicer car, we're the kind of people that are going to bring up problems when they are not that big of a deal and expect too much.
I am unhappy with the way we were treated. They are trying to make things okay now, but we have yet to see resolution to some of these things, and that is my concern. They stated they will resolve some things, so we are hoping they correct the problems that we've experienced and the defects in our home.
I have taken friends and family through JMC Homes to consider
I love my home, my kitchen especially!
I like the quality of JMC homes and how solar is included in the purchase of the home. I had my personal home inspector come in the day after I closed and they stated the home was built professionally and no signs of anyone cutting corners. It was a good buying experience and will possibly purchase another JMC home in the future.
Sales Professionalism - Jim is a great guy. He is very helpful!
The employees are excellent. Home quality is outstanding.
Design Center & Selections - Chris is awesome! Spent a lot of time with us to help us pick out all of our wants for our home and helped us throughout the whole process with issues such as items being backordered of discontinued.
Why JMC Homes? - We wanted to be close to family and walked through jmc homes and fell in love with them, we also loved our specific lot with the view and the fact that we had the ability to upgrade to our own wants in the house.
It was such a pleasant experience thanks to all the people we encountered along the way. Cindy and Tim were personable and welcoming from start to finish. Courtney, our lender, was super friendly and kept us informed throughout the whole process. Connor’s attention to detail during both walkthroughs made us feel confident in the build of the house. Seth was also very friendly and helpful during our final walkthrough.
JMC Homes is very friendly. The home and the quality are very good. I really love the house and what it offers in the interior. The upgrades, including the solar, I really love.
Customer Care Personnel Appointment - JMC Homes has a portal, and I get a response within the same day. They will give you an appointment date even if they are not available. I like their follow-up.
I am very likely to recommend JMC Homes to a friend. I own a JMC home, and I've already recommended my grandson.
We love our new JMC home
Great floor plan
The whole buying process was very structured and organized. It was streamlined and not difficult. All required actions on my part and milestones were thoroughly explained in detail.
Favorite Feature - It possesses the latest home features, e.g. solar, LED lighting, hot water circulating pump.
I'm completely satisfied, from speaking to the agent of JMC Homes to the closing.
Sales Professionalism - Debbie was absolutely courteous and professional, and she responded to my requests in a timely manner.