I would have been more likely to recommend JMC Homes to a friend if they had come through with a repair for something that was obviously caused by their sub-contractor. Whether covered by a warranty or not, the cost to JMC to have the repair done is minimal. Instead, because we didn't see it on any walk through, it is the opinion of their representative that it must have been caused by our negligence. It is obvious from where the damage is, that it was caused by defective workmanship. In the interest of good customer service, the repair should have been taken care of by JMC.
All whom we dealt with were very helpful and accommodating.
Process was seamless and I like the fact that they are a local builder
Quality: Workmanship/Materials/Crew - As I watched this house being built I was continually impressed with the quality of the build and the kindness of the construction crew.
Favorite Feature - I don’t know that I can pick one. It’s a beautiful house. I love all the windows at the back of the home (particularly the huge slider), I love the outdoor living room with the fireplace. I love the covered balcony upstairs. I love the large kitchen, I love the way the light comes through the house through windows in every direction. I love the indoor fireplace—this was actually another reason I wanted a JMC home. I love that so many of your floor plans had indoor and outdoor fireplaces
JMC was one of several builders we looked at in the Rocklin-Twelve Bridges-Lincoln area. The lot location, lot size, and floor plan selection was one of the best. Now that we have moved in, JMC's warranty on the home and active after-sales service has given us much peace of mind.
So far, I am satisfied with the service and the product.
i have already been raving about them to anyone who will listen to me. They offered us superb customer service. In fact, their customer service is so wonderful, we were sents photos of the building process weekly, since we lived out of state.
Favorite Feature - It is ours. I wake up every single day and I tell my husband that I absolutely love our house. We love it so much, you step out and everyone is always smiling and waving. We love everything about it.
Their whole team seems to make sure that you're happy with the home.
The homes are well constructed using quality material.
This is my third JMC home. I would definitely recommend JMC. Compared to other builders they provide a better home.
The process of buying my home was headache free and went as smoothly as indicated by Jim Stout.
Walkthrough Personnel - Tim, Connor, and Jon were great! Top notch customer service. Very thorough, knowledgeable, responsive, and helpful. You can tell they are invested in ensuring a quality product and customer satisfaction.
Why JMC Homes? - Have always known and heard great things about the quality of JMC Homes, so when it came time for us to buy again, we chose JMC and so far it lives up to the great things we already knew and had hear.
This was very easy and they found the right home for us.
Having purchased multiple new home builds over the years, I have found that the overall sales, qualify, and post-sales processes are very robust. Would not think twice about recommending JMC to a friend.
The problem is, when the sale ends, things change. We were to do steps to the house to go with the degree of the driveway. There is a house across the street with the same degree driveway, and it has steps, we do not, and now we have cracks. It is difficult to update anything, and when you pay JMC to conduct the changes, they arrive and declare they are unable to do so. I had a concern with how wide the fireplace wall was. They said they could make the wall longer, and now they say they cannot do it.
The builder did not give us time to see the house. We saw the house three times throughout it being built.
The house is good. More than we expected. The neighborhood is great.
I think that the building of the homes and the neighborhood are very nice. It's a nice place to buy and live. It's peaceful as far as I know and I appreciate that.
Why JMC Homes? - The main reason why I chose JMC Homes was because I really like their construction, floor plan and also the features of our new home.
Quality built home by a reputable family owned business who really cares about their home owners! Sales staff is amazing too! Not pushy and very knowledgeable.
There are a lot of issues with the house, it's a lot to do with the workmanship.
Quality home
They have been very helpful, and one of my friends has gotten a house too, so I am happy.
Their builds are good.
JMC home feels like plain "vanilla" style with some default upgrades which were also very "set" and couldn't be adjusted. There were no options for energy efficiency upgrades like whole house insulation or garage wall insulation and garage door insulation. The outside looks and appeal could be improved by adding simple things like trims around the windows which look like 60s and 70s style windows flush with the outer wall. Lack of option for basic backyard readiness or even backyard drainage was a shock after I saw my ready home - which didn't feel ready at all.
JMC home and plan have improved a lot. The way JMC use space is efficient and they listen to local customers’s need (e.g. lots of storage and garage spaces).
Do not recommend unless there is no other option. Poor layout homes that maximize lot sizes and # rooms. Poor QA process. Incompetent construction crew. Builder makes mistakes and holds buyer responsible.
JMC Homes has been very responsive. The folks that I've been in contact with have been incredibly respectful. Mario and Isaac have been awesome. Having said that, I have two ongoing issues that haven't been addressed to my satisfaction, which I will address below.
I am not really sure If I can recommend JMC Homes
Sales Professionalism - Debbie was absolutely courteous and professional, and she responded to my requests in a timely manner.
The purchase is fine. The issue is getting them to fix what they state they will fix during the walkthrough. It is frustrating.
Be aware of the size of the houses around you before making a decision on your purchase especially if you are buying an one story house..
Why JMC Homes? - The main reason I chose to buy a JMC Home is the quality of workmanship.
Improve Design - I cannot think of anything JMC Homes could do to improve the design of the home. We love our floor plan.
I immediately fell in love with the appearance of JMC homes and had a wonderful experience throughout the build out process. I would recommend the builder to any friend.
It is a very quick and easy buying process. It is so much easier than buying a homeowner's re-sale. I would recommend having an independent home inspection done, which I did.
This is a hard question for me to answer at this time as not all of the walkthrough items have been addressed. Please refer to my answer in #16 as having my back fence replaced, or not, will significantly impact whether I would recommend JMC or if I would purchase a new JMC home in the future.
overall, given all that goes into a new house build we are very pleased with our home.
Favorite Feature - I know they're still building, but I like that it's a nice and quiet community. It's got all the stuff I need in a house. I got it all. I like that they had the options I needed at the price I needed. I like that they had a variety, and this one worked best for me. They planned their community to be around so many things, like nice grocery stores and parks, and it's accessible. I can take my dog to the trails, and there's a variety of stores nearby. They planned the community really well. They seem to be selling to good people because my neighbors are really quiet. It seems like a lot of us work from home, and we all just want to be left alone. I haven't been living here long. I've been here about a week, so I can't give you full answers.
This is our first home, and I really love the style of the house. The quality of my JMC Home makes it the perfect house for us.
Quality: Workmanship/Materials/Crew - My husband and I have been looking for years for just the right home, we came across the JMC homes in Roseville And instantly fell in love with Everything about the home!! We looked at multiple different builders and nothing can compare to A JMC home
Very pleased with our home yes would recommend JMC homes.
Customer Warranty Program - Very satisfied with the warranty program, Mike Johnston took care of all of our warranty items.
The house was well done and the amount of space is good. They have more space for storage than most new homes.
Further Needs - We are working through the minor issues. JMC support has been impressive.
Overall I live our home and believe that it is has excellent quality workmanship
I would expect more options for a million-dollar home.
Overall good experience and very happy with our new home.
Design Center & Selections - Chris Moy was amazing. Very knowledgeable and very helpful.
Walkthrough Personnel - Connor was great. Answered all questions and was thorough in catching small blemishes we didn’t notice.
Easy and seamless process from beginning to end! Great communication and the home book you receive at closing has come in handy a few times already since we have been in our home.
Sales Professionalism - He’s the absolute best! Sweet sweet man!
The JMC team is extremely responsive and helpful.
Sales Professionalism - Debbie is awesome! She communicated with me regularly and provided updates every week. She’s knowledgeable and helpful and just incredibly nice.
Why JMC Homes? - They were recommended by a relative. But, even besides that, their homes are beautiful, well made and come with more features and amenities than what I saw from other home builders.
Favorite Feature - The Enphase solar system is a higher quality than other solar systems.