I was just very pleased with everything. They were awesome. Worked diligently, cleaned up after themselves, left the job site clean when finished and was easy to communicate with, answered any questions and explained everything clearly. I just can not say enough good about it.
They were great!
All of the staff and and work was great. Everything was a breath of fresh air.
Wyatt the salesperson was so helpful. We are very pleased.
I am very happy and everything was done as promised. I am very happy.
I would never. No way.
Sales Knowledge - I thought so at first, but no. He hasn't done my guttering like he promised me.
Professional & Organized - No. The office is fine, but the guy I had to deal with...not so much.
Communication - The guttering people are terrible, whoever they are using. They don't do what they are told. They don't do anything extra.
Quality Of Materials - I am satisfied with the shingles, yes. The gutters, no.
Clean & Safe - No, they left stuff around.
Work Done Right - No, it was not.
Problem Resolution - Not their salesman, and he stands for them.
Schedule - No. It's been a month and he promised he would finish my guttering. They were paid for it.
Appointments & Meetings - No, they did not.
Value - I did if I would have gotten my guttering.
Likely To Recommend - I would never. No way.
Areas For Improvement - JG Contracting fell short of my expectations. The salesman would promise things that never happened.
Areas Of Satisfaction - I was most satisfied with the color of my shingles.
Current Referrals - No, I don't. My brother referred them to me. My brother is upset that they did me the way they did.
Additional Comments - Come finish my guttering and make sure they are the right color.
Generally we like to get multiple bids before we get work done. But we were very impressed with Randi (our JG Contractor Rep) and how she knowledgeable she was about our neighborhood (HOA, roofing materials etc), insurance companies and she was friendly and non-pushy. I figured even if we ended up coming out of pocket a little more it would be worth it because of the AWESOME customer service.
JG did an excellent job on multiple projects at my house. Project manager Randie was on site constantly and made sure everything was completed on time. All of their crews were professional and courteous.
From the time we signed contract to completion took way to long. The roofing crew was great. Their painting crew was way below expectations.
I am pleased with the work; it was completed in a timely manner.
JG Contracting assigned Mike Tweetie as our contractor and he did an excellent job.
JG Contracting did an excellent job.
I am not pleased with the company overall. Based off communication and the amount of time it took to complete the project.
They did a great job!
I'm glad JG Contracting worked on my property.
JG Contracting is a great company, the gutters and fascia are beautiful. They do need a new vendor for the siding work or do it in-house themselves, other than that I am very satisfied.
The people in the office. It's not the crew that comes out.
It anyone contacts me, I would recommend them. They did good for me, and I assume they would do good or they would not be in business. You could always check with the City to see if they were good or bad. They are not hit or miss.
JG Contracting gave me a great value for my money! My estimator was knowledgeable and very helpful! She noticed and looked up information about my house before coming for our initial meeting. She inspected the underside of my roof, and noticed that the plywood would have to be installed on the entire roof. She let the office know that beforehand.
I was very nervous about dealing with a contracting company on my own, but they were helpful and easy to deal with.
I'm very satisfied with both the church and my house.
I know the owner personally, and any problems I had he makes sure it is taken care of.
JG Contracting is very unorganized, I had to stay on them to get my jobs completed and it took them about 10 months to complete when it should have only taken them a couple of months. The contracted workers were great and I am very satisfied with their work, but I DO NOT recommend JG Contracting,
They did a great job and my house looks better than ever.
Wyatt Feras was awesome.
I found them to be professional, efficient, and a quality contractor and would recommend them to anyone needing a quality job.
I am a satisfied customer.
Quality work, at a quality price. I am well satisfied.
They did a heck of a good job!
I have seen better. Nothing to brag about.
JG contractors were professional and courteous from the very first phone call to the very last sign. Very knowledgeable. They were able to get our roof replaced when we could not before. We are very thankful for JG Contracting.
We cold not have been more satisfied! We worked with Randi Woods, and she made the process flawless. I would highly recommend JG Contracting!
Our contractor, Randy, was absolutely terrific! We really enjoyed our contact with her, and I would highly recommend her to anyone.
They were wonderful to work with.
I got them two jobs while they were doing my work.
The work was done well and the people that i dealt with was very professional. they were real friendly and polite loved working with them.
They did a very professional job.
I was very happy with what they did.
Areas Of Satisfaction - Everyone we dealt with was pretty friendly for the most part.
Recognized Excellence - Randi was helpful with the roof and the sales process.
Areas Of Satisfaction - I was most satisfied with who they fixed my roof.
Recognized Excellence - I loved the young woman that came out and talked to me. She did a really good job, everyone did a really good job.
They put in a couple of window in five months ago and the man said that he will bring the paperwork to guarantee everything is done. I have not seen him yet and that was five months ago. They are supposed to do the garage door and they have not done it yet. If they did then they didn't do it right. They are liars.
Recognized Excellence - I would like to recognize Randie Woods for the exceptional service provided.
Areas Of Satisfaction - I am satisfied with the work done.
Recognized Excellence - Wyatt who was over everything should be recognized.
Just because of communications, we had some issues to start with. They are slow. I contracted in October and didn't get the job finished until almost February. I wouldn't use them again.
The workers were excellent and here on time. They cleaned up their work nicely. Joe is wonderful. Dave Lindsey, the manager I worked with, was wonderful. All of their help is good. Nicole, at the office, was great. Everyone I dealt with was great. Pete and the other worker were both awesome.
We felt that they were very thorough and professional. The house looks tremendously better than before.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of JG Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys