Joe and his team deliver what they promise. They have high standards and it translates into their work. We would recommend them to anyone.
J&J has updated all three of our bathrooms now. They do excellent work!
J and J Construction remodeled my two bathrooms so professionally and efficiently that we have hired them to do a complete kitchen remodel. We have been very pleased with the process and the staff.
Product Selections Process - There are so many product possibilities out there....J and J helped narrow down by choosing excellent vendors. That bonus service was helped save lots of time for me.
Recognized Excellence - Mario is very detail minded (great work on our tile!!) and so hardworking. He is a pleasure to have as part of the crew.
Product Selections Process - Very knowledgeable about products used
Areas Of Satisfaction - The final product was excellent. They kept the mess to a confined area. All products used were of a great quality. None
Recognized Excellence - Everyone was helpful and nice.
Additional Comments - I would consider using J&J construction for any future needs.
This company is great if you want a company that won’t bid low to get the jobAnd then nickel and dime youThey are up front with everything they do.
Product Selections Process - As good as it gets
Areas Of Satisfaction - The workers are great
This is not the first time we have used them. It has all held up well. They follow up well on any small issues. I have never had any major issues. I highly recommend them. It is a great team to work with.
Areas Of Satisfaction - I was the most satisfied with Joe's availability for questions and concerns.
Recognized Excellence - Bruce is fantastic. He make sure everything is taken care of. You feel comfortable with him in the house.
Additional Comments - I would totally recommend them.
Product Selections Process - The process was very effective because they had most of the materials in their showroom. The individual helping us with the selection process took the time to explain the pros and cons of certain materials, colors, etc. She also explained the difference in cost.
Areas Of Satisfaction - The initial design and selection process was very quick and easy. A J&J Construction employee was in constant communication to explain the status of the process and to make sure the project ran as smoothly as possible.
Overall, they were wonderful people to deal with from Joe at the top to everyone I worked with!
Product Selections Process - They had an excellent process. You went to a showroom and they give you options on which way you can go and give pros and cons of each item.
Areas Of Satisfaction - I was most satisfied with the initial presentation and then the selection process with a different individual picking out the pieces. I thought that was a wonderful experience.
Recognized Excellence - I would like to recognize Joe, Elaine Benson, and Tracy. Those three people really went above and beyond on every step of the project.
Product Selections Process - They were very good. We went to their location and they had several model bathrooms and we were able to see just about exactly what we wanted to do.
Areas Of Satisfaction - I am most satisfied with the workmanship. It was beyond my expectation.
Areas For Improvement - It wasn't their fault, but I was a little disappointed in the color of the vanity even though it was the one I picked out, it was different than the sample I had seen.
Recognized Excellence - The workmanship Mario did was fantastic.
Additional Comments - Generally, we are extremely pleased with the results. They were recommended to us by a friend and I have already told her how glad I was that she recommended them.
Product Selections Process - They explained it all and everything was perfect and beyond my expectations.
Areas Of Satisfaction - I work with them on 2 other projects and this is the 3rd time with them. They make sure that everything is done according to what I want and like. They have exceeded my expectations.
Recognized Excellence - I would like to recognize Joe, Tracy, and Tim, the subcontractor for their exceptional service.
Current Referrals - I have been giving their name out to people who say they want work done.
Additional Comments - I am glad I have used them for the kitchen remodel and the 2 previous jobs of the express sunroom and my bathrooms. I referred them to my doctor and they did a great job on his place in the city.
Areas Of Satisfaction - I was most satisfied with the completion of the project.
Recognized Excellence - The construction crew provided us with exceptional service.
Additional Comments - I am really glad we did business with J&J Construction.
Areas Of Satisfaction - I appreciated the detailed planning and helpful suggestions.
Additional Comments - I have used this company over the past 15 years for various projects. I think of them first whenever I was planning home improvements. They have my full trust and confidence.
Product Selections Process - I feel they did a fine job with educating us on the products that we needed.
Areas Of Satisfaction - I was satisfied with being able to personally talk to the owner of the company.
Recognized Excellence - I would like to recognize the installers because they were very professional and did great job.
Areas Of Satisfaction - Personal contact. They did not try to overwhelm me with deals or last minute decisions. They told me how much it would cost and then told me what modifications I could make to change the price. No high pressure kind of thing.
Recognized Excellence - Joe Censullo, Mark Bariball, Paul.
Current Referrals - No specific names but I would recommend them to anyone.
Additional Comments - The next project is windows.
Product Selections Process - It was very effective.
Areas Of Satisfaction - I was most satisfied with the completion of the job in a timely fashion, the creativity of the design, and that the cost was good.
Recognized Excellence - I'd like to recognize Mike, the project manger. He was absolutely excellent.
Current Referrals - I've made 2 recommendations already.
Areas For Improvement - None really. I have used this company for many projects in and around my home for many years. I trust them completely to do the best job at a fair price. If I have an issue with the outcome of any aspect of my remodeling, they are quick to respond and remedy.
Recognized Excellence - Both Joe Censullo and Mike Bariball are wonderful to work with. I can be somewhat indecisive at times and both gentlemen are patient working with me and provide me with a lot of information and good suggestions. Mike does a great job monitoring the work being done and makes sure the installers clean up each day.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of J&J Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys