Easy to work with. Quality materials and install.

My bath has been done twice now. The last time was worse than the first time, so it needs to be redone again. There's been very poor communication.

I thought Jacuzzi Bath Remodel of Seattle did a good job. When I had a problem that popped up, Jacuzzi Bath Remodel of Seattle sent over Dave, and he was 5 stars in my book. He showed up when everyone left, went and looked at the problem, and after an hour, he was done. He did a great job.

Received only a 2 day notification of when installation would begin.

Nothing but problems from when the remodel started

Jacuzzi Bath Remodel was very friendly and on time, doing the job correctly.

When the salesman came, he was high pressured. I think our shower was in good shape, but he gave us a failing grade. He kept saying if I don't commit now, I will not get this or that. I ended up not getting what I wanted because he was pushy. When I saw them in Costco, I was just inquiring and wanted to shop around.

I think the new showers has installed or beautiful and they work perfectly.

Your insulation staff were great. Jeremy Thurston & Ian Goad were very professional and knowledgeable. They kept us informed of the progress of the shower install and did a great job at keeping the work area free of loose debris & material. Over all excellent job by the installers Jeremy and Ian.

We also appreciated the design consultant Kaia Bjorback. She was extremely helpful in the design options and process. Very Knowledgeable of jacuzzi process and products. Very professional and great to work with.

This is a very expensive product. While we were lucky to have our installation completed in 1 day the installers told us that, sometimes, that's not possible and shouldn't constantly be promised.

The shower turned out beautiful.

I am extremely pleased with the installation.

Did a great job

I had an issue with customer service. I tried to reach out a few times to find out about the status of my installation, and it took a few emails up the chain to get a response.

The installation was perfect.

The individuals who completed the job were very polite, courteous, and very forthcoming.

The one day project turned into a 3 day project. The first day, one worker damaged a wall and the shower door was the incorrect size. The second day, the wall was repaired and a provision for a shower curtain was provided. The third day, the new door was brought and it did not have the bottom rail which resulted in a trip to the warehouse, delaying the final install.

WORST experience ever.I would not recommend this to anyone.

We love the way our new looks and stuff on it.

I have already recommended them to a friend on my street. I don't know if she called you, but she's very interested. I gave her your information.

It was terrible service from the start. After making a down payment in December, I got a call in March on the day they were supposed to come out and install. They called me at 7:30 in the morning, when they were supposed to be here at 8, to tell me they wouldn't be here today because they didn't receive a down payment. I gave the salesman a check on December 2nd for the whole thing. They could not find the check; it took them 4 hours. From then on, everything went downhill. They sent a crew out that didn't know what to do; they were from a different organization. They tore out the walls and got some of the plumbing done that day. That was all that was done the first day. From then on every day was a different crew, and every day there was no work order or program for what they were supposed to do. It took 5 days to get the first bathroom done. I had to get my slip of what was supposed to be done and showed them each day where we were supposed to be. On the 5th day another crew started on the other bathroom, and they finished that one in one day, but it took 5 for the first. I would rate them zero or one.

It was not done in a day and the water pressure is not half of what it was before.

There was no follow thorough or copies of any of the repair orders. I am still waiting for them to complete their work. This is the third time they have come back to do one installation.

cost way too much money for what we got.

Jacuzzi Bath Remodel provided great quality and terrific one-day results.