I would suggest that who ever would contact Jacuzzi would be happy with there work.

Jacuzzi Bath Remodel of Arizona - Phoenix is the worst contractor I have ever dealt with.

At my age, I needed this. To have a walk-in shower is a blessing. Jacuzzi Bath Remodel of Arizona - Phoenix gave me a little more time.

Jacuzzi Bath Remodel of Arizona - Phoenix's final product was excellent. They did a good job. I am still waiting for the sales rep to price adjust the project based on the quote, as they stated they would match anyone's quote. I priced two bathrooms and had Jacuzzi Bath Remodel of Arizona - Phoenix do one and USA Bath do the other. The second bathroom was $3,500 cheaper, so I asked Brandon to price match the second bathroom price, but I have not heard back from him. Otherwise, Jacuzzi Bath Remodel of Arizona - Phoenix would get 10 stars.

It was very professionally done. I am so in love with it.

When Jacuzzi Bath Remodel of Arizona - Phoenix came, they had the wrong shower walls. I was supposed to pick the right one from the postage stamps on the phone. The guys the first day were wonderful. They covered everything and cleaned up. The crew on the second day was not good, did not clean up, and broke through the wall of my bathroom, which I had to have repaired. They did not put grab bars in that matched my fixtures. They had to do that twice, and they still are not a good match.

Over all satisfied. Took 2 days not one to complete. The workers were polite and knowledgeable. The overall result was a great improvement to what we previously had which was hard to clean and outdated. The new bathroom doesn't require cleaning.
Which was a delite delite

They did a terrific job on the installation. I am very happy with the quality.

The only thing that I would say that doesn't give them a 10-star rating is that the whole job took longer than expected. It was only supposed to be a one- to two-day job, but it took a week.

I love my new shower.

My shower looks beautiful!

Very professional personel. They were both efficient and effective in removing out old tub and shower and cleaned up completely at the end of the day, both inside and outside, even though they were coming back to install our new tub and shower the very next day. They are a 10 all around.

The company was too difficult to work with and doesn’t follow through on their commitments. We ordered frosted glass and black accents. This wasn’t sent with the installers. We were told the company would return the following week with the correct door. They did not and that became weeks of ignored emails and threats of complaints to the BBB and CFPB. This was not the guaranteed service the salesperson promised. The salesperson who also didn’t respond to our requests for resolution.

We have been unable to get our Costco membership discount, which is significant. We have followed up by contacting customer service (Polly), who promised to follow up, but did not and would not return several text requests for the information on the status of receiving our discount. (Our remodel was done SIX months ago.

They did a beautiful job, absolutely beautiful. The next week, I took a shower and had to call my husband and 911 on that. My left knee twisted underneath me because the shower pan is way too slick. We had to buy a shower mat so we didn't slip and fall again. I am taking showers in our old shower. Otherwise, they did a fantastic job, and it's gorgeous. I am scared of using it now.

I already have recommended them to a friend.

On the pricey side but knowing I would get quality work and product made it a great choice for us.

I like someone to come out to my home see how they left it

The Jacuzzi Bath Remodel is pricey, so I would caution anyone I spoke with about it. The crew who did the work was great. They were quick, very professional, and did a very good job.

The 2 shower remodels are not complete and nobody has

Jacuzzi product is excellent and I am extremely happy with it, in fact, love it. So why only a 6 as far as would I recommend it? I would recommend with qualifications to 1) get other estimates and 2) be wary of the fact they subcontract the glass and make you responsible for getting it done.

I am very happy with what they did.

They were here on time. They did a professional job of installing the shower and getting rid of the old shower. They cleaned up after themselves and checked with me on where I wanted the grab bar set, and how high to do the nozzle. They were great. There was a chip in the wall, so they called someone who came the next day and fixed it. They were great. I've been recommending them.

I was thoroughly pleased and they did an excellent job.

I was happy with them. It was a good experience and it turned out well, so I am happy.