Very nice but very expensive

The install team is very nice and considerate. They answered our questions about the new facilities. I am particularly impressed at the lengths they went to minimizing the clean-up needed. As I am filling this out, the same team that did the other bathroom remodel is working on our second bathroom.

I was very happy with their work.

What we got was a four. It was terrible. The installers themselves were great—they did an immaculate job. But the main visible piece is the glass wall, and if we can’t get that installed correctly, then it feels like we may have wasted our money.

I was unsatisfied with the first line of communication, the scheduler/scheduling, but the rest of the experience was OK. I wouldn't want anyone I referred to have the same scheduling hassle, so I can't say with confidence that I'd recommend anyone - without fair warning.

Quality work and reasonable price.

Still have to get grab bars installed as they don’t have the correct ones at install. Also have some concerns about the door.

Julian and George were very knowledgeable and worked well together. I would highly Jacuzzi bath again!!

Excellent

the product was NOT oversold or underdelivered

The overall experience was very pleasant. The crew that came in was professional and respectful of our needs and privacy. The quality of the materials installed were excellent, and the installation process seemed to be very thorough and appropriate for what was needed. I spoke with the city of Chandler inspectors who came and they thought they were doing a great job.

Jacuzzi Bath Remodel is very professional. They are very responsive to any questions, and they take care of things that you have concerns about.

The installer was professional and helpful with questions. The cleanup and prep were very good.

A one day installation has so far taken 3 months and it is still not complete. I am on the schedule again for having the new tub and new surround walls ripped out and reinstalled, hopefully properly.

We were very happy with the work that they did.

Great quality

Here on time, did what they said, quality work. Workers were respectable and finished in 1 day.

Our bathroom shower is perfect! Great job,

The product is of very high quality, and we are very pleased with how it looks installed. The worksmanship was coordinated efficiently and thoroughly, with just a few issues to resolve, which were resolved with the project manager in a cheerful fashion.

Jacuzzi Bath was very thorough in explaining what I was receiving. The workmanship was great; they were on time and kept me informed on the progress of the project and I am very satisfied.

The end product is good but the lack of communication during the process was frustrating.

If you are considering remodeling your bathroom I highly recommend Jacuzzi. They were easy to work with, very thorough and efficient. Their staff were very knowledgeable, friendly and respectful.

Great job, but you did it a month later than you promised. Also, you chipped my tile. Other than that, Miguel did an amazing job.

I’m very impressed with the quality, efficiency and professionalism of Jacuzzi bath remodel. Love my new shower!

Stop canceling us and stick to the dates you said you would come