Hose and Andrew worked very hard. They ere very polite.
Quality professional workmanship and we love our Jacuzzi shower.
We ordered in June. Shower was unusable until almost October. I expected much better experience for the amount of money spent.
See Below comments #7.
Quality and beautiful results
My experience was Mixed. The salesperson wanted immediate sign. I even told her that I had COSTCO! Because I signed the 1st day. I was not allowed to go through Costco for their points.
I should have waited. I wasn't given enough information. I would have been better off if I had paid it off 1st day, rather than getting a loan. I was not happy with the agency that took on the loan. Because I then immediately paid it off. And got notifications for quite some time!
Also the "complete in one day" is a falicy. Mine was mis-handled.
You lied about no interest and no payments for 1 year. I'm being charged interest and receiving bills
They did an amazing job. I was very impressed.
Quick, quality installation. Installers had everything they needed to complete the installation. Beautiful when finished.
Define would recommend. The quality of materials, installation and great team of workers, Raul R and Jacob C are wonderful. The sales rep Steve was great with explaining the work and time frame to start and it being a two day job. Overall I’m very pleased.
We went with Jacuzzi Bath Remodel of Arizona because they are affiliated with Costco.
All around a great company and experience. Definitely recommend!!
We had two very, very good installers, who impressed us with everything about them.
They were professional workers kept my house and hallway clean even where they worked out on the driveway.
Chris P. (Salesman), was a pleasure to work with and looking forward to working with him and Jacuzzi Bath for my next remodel.
They don't listen. I was promised some stuff and did not receive it. My shower was supposed to be on the back off wall, and it is in the middle. The workmanship is good.
They arrived promptly and started demolition of our bathroom tub and surround. They were efficient at there job. The install of the new tub install went next with them asking us where we wanted our new faucet head in height and where we wanted our grab bars to be. The men did a great job. Peyton and Nico did a terrific job. Thank you to Jacuzzi and the men for a great product.
It is beautiful, and ver functional. Before, i was only using bathtub for storage.
Installers Adrian and Allen were very polite, friendly, competent,skilled and did a good job with installation.
The installers were incredibly polite and very efficient. They covered the flooring from the bathroom all the way out to the garage so they never came in contact with my flooring. The installer was also a measure twice cut once type person and his work showed it. I’m very pleased. So yes, I would definitely recommend.
Jacuzzi doesn’t cover the glass door, a critical part of the installation. They recommended a person, great, I however am still trying to get the door 2 MONTHS after shower installation and haven’t yet been able to use the shower! What good is a shower without a door? Need to find some quality door people to work with and partner so the whole experience is great! So while the jacuzzi part was great, not being able to complete it leaves the customer with the same problem we were trying to avoid - having contractors that would delay or not do it right - was looking for a one-stop shop/install, and willing to pay the high price, but a shower without a door is a partial product!
The work is good, but overpriced. Whether or not I'd recommend them depends on the situation.
Sold us something over $2000 that we are physically unable to use.
They did an excellent job overall. The installers, Jonathan and Logan, were incredible. They did such a good job on the first bathroom that we asked for them specifically to be the installers on the second project.
Overall I am very happy with the people I worked with, but there was some inconsistencies in communication regarding the project and how it was going.