Sale to installation took 2 months. But you were quick to draw on my account the next day.

The wrong size shower rod was brought to the job, even though they had the measurements for the item. I was told I would have to supply one myself. Although this isn't a big ticket item, when I contacted customer care about getting a credit for the shortage of material they told me they couldn't do that because the price was included in the package. I asked if I could be reimbursed for what I had to purchase to make the shower usable, they again said they couldn't do that. Now I'm pretty sure someone at Jacuzzi knows the individual prices of the items in the package, and I'm also pretty sure someone there knows how to write a check. It isn't that they can't make it right, it's that they won't. Terrible excuses and buyer beware!

They were clean, fast, on time, and polite. The final product is beautiful.

I was impressed by the crews professional work. They were easy to understand & did a great job.

They did a good job.

The install crews are great. They tell you how it is and it is an excellent product.

I have been very pleased with the work so far. I have two projects in the completion process. The first was completed and the work was outstanding. The second hasn't begun yet. I have had issues with scheduling and switching dates around. I have been very dissatisfied with that.

This was a tub and shower enclosure that Jacuzzi Bath Remodel did for us. The water flow before installation was fine. When they were done, the water flow was poor. They came back to "fix it," and they could not fix it. They replaced parts with the same parts; nothing changed. Water flow is poor after the installation. That is totally unacceptable. Jacuzzi couldn't fix it or wouldn't fix it; I don't know the answer to that. There were more issues, but this is the one that really got us.

I was thoroughly happy with everything that they did. They were clean and neat. The gentlemen were very nice. This is my second one that I have had put in.

I like the shower they installed. The worker was very courteous and kept things as clean as possible.

The guys who did the work were fantastic. I loved them. We had to get the work rescheduled and left four or five messages to the administration or office. They never returned my call and I had to call until I got them on the phone. The finances weren't very clear. That area needs improvement.

I was happy with Jacuzzi's work.

Jacuzzi Bath Remodel was fast, convenient, and very professional.

I wish Jacuzzi Bath Remodel would have waited to do my shower until they had a new glass company that could come out right away.

Very professional, great workmanship, great quality, fast install. No complaints.

This is my second time using Jacuzzi Bath Remodel and I love both walk in showers, thanks for making me happy!!

I love the new fixtures and the shower itself BUT the drain is to deep and you can't seem to fix it. The seat that was put in is extremely slippery and difficult to use as a seat. Our shower door is leaking and it's only been in for a month. We called for help and we are snowbirds and it takes to LONG to get something fixed. They also somehow got glue on my tile floor which was difficult to remove.

Costco vendor, higher end Quality, dispute resolution through Costco if necessary. The staff are attentive and the ones I had experience were good.
Jenny J. Brad, Jobani

I am not satisfied or happy at all with the amount of money that I paid for into this. It doesn't work for me.

I am likely to recommend them to a friend because we really love our shower.

I am likely to recommend them to a friend because of their great quality, great materials, great service, and great installation.

I would likely recommend Jacuzzi for product and workmanship but would also let others know they are paying a premium for the one
day installation.

Reliable, honest and we'll mannered team. Very professional from start to finish.

They were professional. We had an issue with a pipe. They took the time to get the pipe fixed.

They fulfilled everything they promised when we selected them.