I found this home because a local friend recommended Ivey, and after exploring their website and found the neighborhoods they are developing. I have not been disappointed, the quality of construction is clearly evident. I also truly appreciated the professional and attentive service we received from Jessica and the team member who led our orientation tour (I believe his name was Joe). Their knowledge and friendliness made the experience even better!
Lack of communication from the beginning with sales person (Amanda) not being thorough in options available. We were also told one thing by the asst superintendent about our fence and then told no later. Also our entire house was painted the blue color we chose for one rooms. The rest was supposed to be white. Lack of communication from team regarding delayed schedule (claiming it was due to the snow) - if you knew at the beginning it was behind, you could’ve let us know to expect a delay. Instead you waited until 53 days out to inform us. We went to contract in November. It snowed in January. You didn’t lay foundation until mid February. The cabinets and lighting are in, the delay seems unnecessary, especially when we were told the paint correction (see below) would be done in time and extra hours would be worked to make sure it didn’t delay things.
Our Sales Consultant Jessica has been awesome from Day 1
Answering any Questions or Concerns we have had! ( Even though we live out of State)!! The Design Studio was a great Experience,Being able to pick out almost everything that we wanted inside and out was a Plus! Keeping us updated with Pictures at each Stage of the Build is a Great idea!!! Also knowing everyone on your team to be able to communicate any Questions or concerns is a Plus.
I would Highly Recommend Ivey Homes to any one looking to Build a Quality Home!!
Quality of home material. Followup with Super And his responsiveness to getting things completed in time for my closing
Tracked price point from beginning to end and it increased by $4,000 the exact price of the supposed incentive of $4,000. Materials used are fairly cheap and the color scheme used in my townhome is horrible. The floor plan is a what I love (the Macon.. I think). For these reasons the home is not worth $267,000.
Excellent
Overall, I liked most of my experience. I hand-picked this builder out of others I had researched. I thought they were good to work with, I liked my experience with Terri O'Neil, who helped me throughout the whole process, and Michelle who helped me when Terri was out.
Great customer service, beautifully constructed homes!
The whole process was very smooth, well planed and supported.
Very poor attention to detail. Crooked wall post in kitchen. Exhaust fan in kitchen making a clanking noise. Additional outlet not put in flex room. Outlets in master bedroom tripping. I’m picking paint drippings off of the floor. Scratches on bathroom counters. Two shelves in messy kitchen don’t have plugs to hold shelf on right side. Nearly broke my grandmothers china plate. Varied heat temperatures in the house. Master bedroom very warm, front room cold. Shutters are still not on the house. I haven’t even had time to truly “inspect.”
Ivey Residential is doing great; they are informative.
We are disappointed with the attention to detail and add on costs. There is quite a markup.
The quality of the build and the customer service are unmatched!
The home plan is beautiful. Most of the build is wonderful. Finish work has excess glue, caulk, and no clean up between sheetrock sanding and painting trim caused rough surfaces. Pointing out this problem solved many of the issues, although sides, tops and bottoms of doors still are quite rough
Very friendly and always available. Great quality! They give you comprehensive information about the house by an Ivey Employee. Cannot say enough good about them!!
Contract Process - Contract was fully explained and streamlined
My Ivey Superintendent - He was willing to listen to any concerns and followed up immediately.
Ivey Homebuilding Team - Extremely professional and organized.
Construction Schedule - Worked hard to complete add ons before closing.
Communications - There was always someone available to communicate with in a timely manner.
Homeowner Orientation Tour (HOOT) - VERY THOROUGH!
Value of Home - In this economy, I feel I have a quality home for the cost
Commitment - They have followed through with all requests thus far and I have all confidence that this will continue.
Closing Process - Professional and streamlined.
Quality - I’m pleased with all materials. They were willing to trade out appliances upon request.
Recommendation - Highly recommend
The neighborhood is very peaceful and quiet and seems to be well maintained. I’m extremely happy with the townhome that I purchased.
They try hard to make us feel like they will help
The interactions have been great throughout the process. The binder with all of the information is uncommon and gives everything you need. It's very helpful for first time buyers and puts you in a good position.
SUGGESTIONS - Having been a General Contractor since 1973, I’ve had the opportunity to work with many Builders and I have to say Ivey Homes impressed me from my first visit with Becky Martin right up til my closing with Amanda. You have an excellent sales/construction Team and your quality of materials and workmanship was evident in all respects. I normally do not give glowing reviews, however in this case, I felt it was necessary to point out why I will be recommending Ivey Homes to those friends and family that are looking for a well built home, at an affordable price and no compromise on Quality. A very pleasant home buying experience above my expectations.
I am very satisfied with the whole process.
Amanda made this experience exceptional.
This may change after all the issues are resolved.
It has mostly been a good experience with Ivey and would recommend their homes.
Working with Ivey Homes was so easy!! Everyone is so friendly and sweet. They listen to all your concerns and come to you with effective solutions. The exceeded expectations when working with them.