Getting answers to concerns that I have had about the home has been difficult.
Be sure to understand the details of your contract.
Quality of house is not great. Lots of cutting corners
This was overall a great experience and a good company to work with in building our home. I love this home and was well worth the wait!
The quality for this area is good.
Best quality built home with great livable floor plans.
The Ivy homes realtors, superintendents, managers, and owners lie and threaten you so you close even though they break the contract and did not complete the home to a good standard. Five months after closing on my house there are still major issues that have not been fixed with no plans set to get fixed yet. I have talked with Colby Williford and Mark Ivey and still nothing has been planned to fix the bowed framing on my exterior wall so siding can get fixed but no compensation has been mentioned after paying $340,000 for a home and my wife and kids have had to leave for multiple days and forcing me to miss work so some repairs could get done costing my family more money in food from restaurants rather then at home. This has not only happened on this house but the townhouse we owned before this was from Ivey homes and had a ton of issues with that too. All they do is give excuses after excuses (COVID) and never fix things. If they try to fix things it is done half fast and creates more issues. Their whole process is flawed and the design studio is outdated and way overpriced.
Everything was top-notch!
Customer service wasn't the best.
The subcontractors do a rush job instead of doing quality workmanship.
Ivey Residential was great and had fantastic customer service and quality. The whole thing. Every request.
I believe if a person is having a home built, then the company should accommodate the client and that didn't occur in my situation.
The team at Ivey Residential have been very professional and organized. They made my home buying process a breeze. Everything was scheduled properly for my homeowners tour and closing. I had no issues working with them. I’m enjoying my new home!
Ivey has QUALITY that I can say positively!! My home is beautiful in its entirety, thanks to Ivey. My home was rushed though...if the closing date needed to be pushed to have my house FULLY finished, then that should have been done. Constantly being told I'll have someone come fix it, multiple times, isn't reassuring as a home buyer. I heard so much about Ivey, that was great, not really much that was bad....but this wasn't the experience I was completely looking for..
There are many recommendations I would offer up but if you really want to here them I suggest a senior member of management come and have coffee with us I will even have donuts. We are happy with the home the process is not buyer friendly. Ronda receives high grades from us but not the contract process.
It is a very good neighborhood, it is nice. We love it.
Throughout my experience we have encountered a tremendous number of difficulties and shoddy workmanship.
It was a bad experience.
We felt like the process was well executed & we love our new home.
$335,000 home and it was not complete and I have to fight to get things fixed on stuff that was mentioned during multiple walk throughs and HOOT. Kyle should not be a supervisor.
Ivey Residential provided amazing service. They always kept me informed of delays or anything like that.
Basically, the expectations are set so high and the company is not able to meet them.
While the process was long and tough, the quality of the home made up for everything.
Great communication with sales team, however the quality of the house wasn’t as great. The construction was very rushed and barely completed on time, with many places needing to be fixed/repaired due to many human errors occurred during construction.
They are great.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ivey Residential as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys