I had a great experience, they are very knowledgeable, and helpful. Any questions I had they answered. Some minor details could have been handled faster to avoid issues at the end of construction. Kent was not there, so there was another supervisor. He did an outstanding job at following through, explaining, and walking us through the process. They finished everything we asked of them, even after closing. Adriana and Becky were awesome. They explained all the options available, and helped us with our decision.
Our new house is beautiful, we couldn’t be any happier !
The process was excellent and everyone was nice and considerate, and I am so happy with the finished product.
Everything as far as the superintendent, the staff and the sales rep were all really great!
I was really satisfied with the quality of work that the company does.
I already have.
It was an easy home buying experience. We did not have any issues, and they were very efficient.
I absolutely enjoyed my experience with Ivey. It was a seamless process to go under contract and move in to our beautiful home. Becky was fantastic and was extremely flexible with her schedule to accommodate our needs. I will definitely buy an Ivey home in the future.
My experience went well. If I could change anything, it would be they need an informational session of what all to expect.
Ivy Residental needs better supervision with the subcontractors to improve the final product for the consumer.
I love new townhouse! Just make sure you are extra thorough during your HOOT some things are always missed during the construction of the house, and if you don't say anything about it they won't fix it.
We have used other homebuilders in the past. Ivey surpasses them in every area. They were phenomenal to work with.
I feel like certain aspects of my home-buying experience could have been dealt with in better ways, but overall, it was an okay process.
I like the house; overall, however, it is good to stay on top of them; otherwise, they miss things.
Our entire process with Ivey was excellent! I’d rank them at a 9.5 out of 10. We had a few mishaps that was taken care of properly. Timing was spot on despite a few scares,they had all of there subcontractors working around the clock to ensure deadlines were met. Even the quality remained solid through how quickly things were done. That’s the part my wife and I were most impressed about. I would definitely recommend them to build your home so if you have a opportunity to build Ivey is the company to use! Overall satisfied customers.
I would absolutely recommend Ivey Residential to anyone looking for a beautiful, quality, affordable and energy efficient home!
I will not recommend Ivey to a friend because of the issues that I have with the company.
Ivey homes are most popular homes in Augusta, Grovetown and Evans.The staff are very helpful and kindness. The family are enjoying the house and area here.
It was good and they were nice people. Everything was great all the time and professional.
Thank you for making the process go as smoothly as possible. My family and I are extremely grateful.
We are not happy at all - many things wrong with our BRAND NEW house upon move-in. Things that should have been corrected after our walk through and were promised to be made right are not. I can't get people to call me concerning issues. We are extremely diasspointed. We have been waiting a long time for our dream home and this has been such a let down.
It was an honor and a experience to see our home come through. The ( my story) pictures, and to see it it’s awesome. Thanks to entire staff for all you do. Terrell and Kathy Scott
I had excellent service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ivey Residential as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys