Walter was wonderful ❤️ he did a great job and the sliding glass door is perfect. We highly recommend Infinity by Marvin!

They did a great job.

All the people I met, including those I 'met' through the phone, were very polite and professional. They all seemed interested in my window project. I didn't feel like I was just another number.

So glad we met sales rep in Costco store and scheduled appt at home

The team took great care not to damage, mar or soil anything in the house.

The timeline was pretty long. We first contacted Marvin at the beginning of Nov, they were not able to come and quote for like 3 weeks, then it felt like things went dark for a long time and I wasn't sure what was happening. I called a couple times because the sales rep told us we'd be hearing from them and we did not. Originally the sales rep said the approx install date was Dec 31. But we did not get our new door installed until Feb 4th. Everything went well, just wish the timeline was better communicated and things moved faster.

Excellent service throughout the experience

They had very good service! I was very pleased with the sales representative and the installers.

Our first visit from Marvin was on July 2, 2024. Our project consisting of 2 kitchen windows and 1 larger picture window wasn't finished until January 22, 2025. We were scheduling a kitchen, dining room, living room remodel project and expected that we had plenty of time for the windows to be installed before the project began, but there were a lot of communication problems/ cancellations/ and a no show (I will drop off paperwork next week but didn't) on the salesman's (Michael Nimylowycz) end, installation cancellations, and then when we had a problem and were told that the company would fix our wood trim which was ruined by the installer, but no one ever called me to schedule this. After a month, I ended up calling to see what the delay was. It appears there was another communication error on Marvin's part. This caused a lot of problems for the company that was doing our remodel because they had to work around Marvin's schedule.

No. The windows are fine, the install wasn’t great, and I wouldn’t have paid what I did had I known better.

The professionalism with Infinity from Marvin was fantastic. The people that did the installation were absolutely wonderful, clean, neat and tidy. The windows look gorgeous, and we are really enjoying them.

Good price, excellent products, great installation.

Experience was great. Price was more than I wanted to pay, but decided to go with Marvin due to it being backed by Costco

Working with Infinity was great. Very professional and made sure the job was done right.

Good product, excellent customer service

great people

I have used Infinity from Marvin for multiple projects. I wanted high quality craftsmanship and customer service. Not just the lowest price. Top to bottom, I am impressed and satisfied with Infinity from Marvin

The Infinity from Marvin - Ohio team was a pleasure to work with. The install was on schedule, and our windows look amazing.

Salesperson. Installer. And office person all great

This company has to be the very best in the industry.

From the quote to final inspection, everything went exceedingly well. Impressed that during the final inspection, Jonathan did not like something and called in a tech to address it. Minor adjustment made and everything is good. Windows look great and keeping the house warm this winter.

The windows themselves look good but the people at infinitity seem to be very disorganized as they did not return my calls for a time and did not inform me when they changed the install date. And the all of the outside trim had to be redone!!!!!

They were very professional, and efficient.

Everyone I have dealt with at this company has been very nice.

Gary, Susan, Jarrod, and the whole team were fantastic! Performed great work and really took care of us through the whole process. Much appreciated!