The Infinity from Marvin - Ohio team was a pleasure to work with. The install was on schedule, and our windows look amazing.
Salesperson. Installer. And office person all great
This company has to be the very best in the industry.
From the quote to final inspection, everything went exceedingly well. Impressed that during the final inspection, Jonathan did not like something and called in a tech to address it. Minor adjustment made and everything is good. Windows look great and keeping the house warm this winter.
The windows themselves look good but the people at infinitity seem to be very disorganized as they did not return my calls for a time and did not inform me when they changed the install date. And the all of the outside trim had to be redone!!!!!
They were very professional, and efficient.
Everyone I have dealt with at this company has been very nice.
Gary, Susan, Jarrod, and the whole team were fantastic! Performed great work and really took care of us through the whole process. Much appreciated!
I appreciate the fact that everything that was said to us regarding the product, timing and follow-up was was done without problems.
Great window, but first install team would not install per contract leaving awnings on house.
There are so many areas that make me recommend Infinity. The quality of frame combined with the design feature of a large casement that no other company would do. It was a great improvement to the visual space. Add to these quality points, the feature of installed beautiful wood interior molding ups the value well worth the extra cost of full install rather than inserts. It was a fabulous experience that we show off to all visitors to our home.
I was very pleased with the service from Infinity from Marvin - Ohio, including the service provided by the representative who came out as well as the installers.
See experience below - I would be hesitant only because you outsource installers
They did good work and the salesman was not pushy. The communication on appointments was kind of lack luster. We would wait for several days not hearing anything and then they would call with an appointment They wanted within a couple days. When they wanted to close us out we were missing a handle so when they called we mentioned the missing handle, and one day the guy just came. Luckily, my wife was working from home. We finally did receive our handle a month later. I would recommend them on sales and quality of work.
Apparantly Champion is now also making fiberglass windows. I'd tell them to check that out as well
We have sent Gary’s information to several friends
My wife and I were very impressed with Shawn Liston from the moment he walked in the door. He was low pressure (unlike other companies we talked to), understood our needs and made thoughtful recommendations. The windows themselves seem great and we look forward to many years of enjoyment!
They are great to do business with. They start on time and end on time according to the schedule agreed upon. Every step of the process is explained in detail. The whole staff is knowledgeable and eager to answer any questions. The warranty is excellent. I Would definitely recommend them and hire them again.
We had a patio door replaced. Excellent quality replacement door with professional installation, and all at a very competitive price! We are very happy with our new door!
Great product and great team, from consultant to installer. Everything went exactly as planned and expected.
I would definitely recommend Infinity from Marvin to anyone looking for a quality product with great service.
Sales and installation teams both did an excellent job. Answered questions during selection and gave a detailed explanation as window units were removed and installed. Very clean process. Excellent installation quality
Every aspect of the process with everyone at Marvin was great. We love our new back door.
We have recommended your company to friend that has purchased windows.
Everyone we met in the process of replacing our windows was outstanding in kindness, knowledgeable and just plain nice. I am so pleased with our choice.