Great experience from initial sales call to installation - quality product!

Quality product, but most importantly quality installation and service.

Removal and installation was done efficiently; one reminder for customer: check out in advance what existing window treatments will work and which will need to be replaced, or removed and reinstalled by window treatment installer.

The experience was perfect and my French Doors are practical and exquisite. I would never use any other company!

My new windows look great, will last a very long time, and the entire experience- from consultation, to installation, to inspection, was smooth and professional. I wish more home improvement projects & experiences could be this positive & valuable.

This company is a well oiled machine. Everything is handled precisely and quickly.

Walter was wonderful ❤️ he did a great job and the sliding glass door is perfect. We highly recommend Infinity by Marvin!

They did a great job.

All the people I met, including those I 'met' through the phone, were very polite and professional. They all seemed interested in my window project. I didn't feel like I was just another number.

So glad we met sales rep in Costco store and scheduled appt at home

The team took great care not to damage, mar or soil anything in the house.

The timeline was pretty long. We first contacted Marvin at the beginning of Nov, they were not able to come and quote for like 3 weeks, then it felt like things went dark for a long time and I wasn't sure what was happening. I called a couple times because the sales rep told us we'd be hearing from them and we did not. Originally the sales rep said the approx install date was Dec 31. But we did not get our new door installed until Feb 4th. Everything went well, just wish the timeline was better communicated and things moved faster.

Excellent service throughout the experience

They had very good service! I was very pleased with the sales representative and the installers.

Our first visit from Marvin was on July 2, 2024. Our project consisting of 2 kitchen windows and 1 larger picture window wasn't finished until January 22, 2025. We were scheduling a kitchen, dining room, living room remodel project and expected that we had plenty of time for the windows to be installed before the project began, but there were a lot of communication problems/ cancellations/ and a no show (I will drop off paperwork next week but didn't) on the salesman's (Michael Nimylowycz) end, installation cancellations, and then when we had a problem and were told that the company would fix our wood trim which was ruined by the installer, but no one ever called me to schedule this. After a month, I ended up calling to see what the delay was. It appears there was another communication error on Marvin's part. This caused a lot of problems for the company that was doing our remodel because they had to work around Marvin's schedule.

No. The windows are fine, the install wasn’t great, and I wouldn’t have paid what I did had I known better.

The professionalism with Infinity from Marvin was fantastic. The people that did the installation were absolutely wonderful, clean, neat and tidy. The windows look gorgeous, and we are really enjoying them.

Good price, excellent products, great installation.

Experience was great. Price was more than I wanted to pay, but decided to go with Marvin due to it being backed by Costco

Working with Infinity was great. Very professional and made sure the job was done right.

Good product, excellent customer service

great people

I have used Infinity from Marvin for multiple projects. I wanted high quality craftsmanship and customer service. Not just the lowest price. Top to bottom, I am impressed and satisfied with Infinity from Marvin

The Infinity from Marvin - Ohio team was a pleasure to work with. The install was on schedule, and our windows look amazing.

Salesperson. Installer. And office person all great