About this company
Infinity from Marvin - Ohio
Infinity from Marvin - Columbus and Infinity from Marvin - Cleveland are your local choice for high quality Fiberglass replacement windows and doors. Infinity from Marvin windows and doors are made from Ultrex Fiberglass - a proprietary material that is 8 times stronger than vinyl! Infinity from Marvin replacement windows and doors also come with the exclusive EverWood option. EverWood is Ultrex Fiberglass that is designed to look and feel like real wood without the worry of maintenance or natural aging - it can even be stained to match your home's woodwork. Let us transform your home's appearance and improve its energy efficiency with custom-made replacement windows by Infinity from Marvin. To talk with a Replacement Project Consultant, visit our website at www.infinityWindows.com or call us at (440) 586-9305.
Types of work
GuildQuality surveys
Badges
Photos 29
Coronavirus (COVID-19) response
We’re taking the following precautions for our customers:
As always, our commitment is to our customers and employees. Your safety and that of our team members is our top priority.
We are operating in person with added precautions, as well as offering virtual, online appointments. We're taking the following steps:
- Requiring employees to stay home if they feel sick
- Increased cleaning, handwashing and sanitizing
Know that all of us at Infinity from Marvin are committed to assisting you with any needs that may arise. If you have any questions, please don’t hesitate to reach us by phone or email.
Phone: (440) 586-9305
Email address : help@infinityfrommarvin.com
Be well,
Dan Marvin
President
Infinity from Marvin
Customer satisfaction
Of 1852 customers surveyed, 1057 respondedReviews 942
Of 1057 respondents, 942 left a reviewRecent reviews
Berdale S.
Everyone from the salesperson to the installers were terrific, exceptionally clean, courteous and professional. Loved them!
Jim O.
It was a very good experience from the beginning consultation to the measuring and installation.
Michael B.
Good quality windows at a moderate price. Sales team needs a bit more training.
Customer in Powell, OH
Quality product and good people. Certainly would recommend.
Customer in Blacklick, OH
Difficulty getting the job finished.
Carl P.
Overall very well done.
Bill F.
All aspects were excellent from sales to installation
Sue K.
The entire process was easy. Very organized company from quote to installation. The installation was amazing, no mess anywhere. Everyone was great from start to finish.
Kathleen B.
all my questions were answered. prompt appointments.
Steve L.
Project oversight and coordination could be improved. Long lead time for window and door, but materials not checked for quality, even though they had received them(several weeks prior to installation) until day of installation. Job had to be rescheduled 4 weeks out. Trim to be replaced, but not ordered before install. When trim came in, no one had verified the trim, so that had to be reordered and rescheduled. Large window had not been chalked on the outside, leading to condensation on the inside. Subcontracted painters were sent to paint new trim, but did minimal prep work and just painted over where previous chalk/paint/drywall was damaged. We opted to repair ourselves. There seemed to be no communication between the painter and Windows install, as they called to schedule painting before job was done, then we had to call them directly when the windows were done.
We are happy with the quality of the windows, and Marvin personnel seemed to be very professional.
Customer in Marengo, OH
Everything was great. They were fantastic!
Linda C.
The products are excellent. The communication between the salesman and the installation team was poor. The installation took more than one day leaving our room in disarray for several of days until they could come back to finish the installation.
Mary K.
My replacement windows were ordered in dec 2021. It was january 2023 before the project was completed. So many things were ordered wrong and screens were the bulk of the problems
Customer in Medina, OH
Compared to the other options that we looked at Marvin had the strongest program which we had great confidence in. The sales experience felt consult of an understanding and not pushy. We really appreciated that and genuinely liked the experience and getting to know her sales person.
The installation went very smoothly. The installer was professional on time easy to communicate with took care of your good job, and obviously took a lot of pride in this work.
Additional comments
Exceptional Experience
Exceptional Experience - I felt our salesman, Mike, did exceptionally good job, and was very thoughtful, informative and considerate.
Additional Comments
Additional Comments - Our installer did a very nice job and was pleasant, obviously knew what he was doing, and welcome to be in our home.
Customer in Strongsville, OH
Impressive company, product and staff overall.
Additional comments
Exceptional Experience
Exceptional Experience - Shawn Liston was a very personable and knowledgeable project consultant. The team who did the staining did a tremendous job matching the existing stain, And I am very color aware!!
Additional Comments
Additional Comments - Impressive company and product overall.
Anthony S.
Additional comments
Exceptional Experience
Exceptional Experience - From the salesman to the stainer, everybody did a great job yes
James O.
All aspects of window replacement, from quote to delivery (sooner than first promised) to installation, to follow-up were excellent. No high-pressure selling, price competitive with comparable custom-sized suppliers. As me 50 .years from now about wood vs fibreglass vs vinyl
Lisa J.
Excellent service, quality product
Additional comments
Additional Comments
Additional Comments - We love our french doors!
Response
Chad M.
These guys are pros. From sales, to service, the project manager, installers, the whole team are pros. Good to know that if I’m paying for the best windows, I’m also getting the best service.
Response
Customer in Hinckley, OH
Infinity from Marvin were really professional, I had a good experience from start to finish. They cleaned their messes really good, and I was really happy with everything they did.
Additional comments
Team Accommodating
Team Accommodating - If I could give their accommodation level an eleven rating, I would. I have two jobs, so I am a hard customer to work around, and they really did an amazing job. They really went out of their way to accommodate.
Installation Met Expectations
Installation Met Expectations - The installation team really did an amazing job.
Response
Karen B.
Everyone was prompt, knowledgeable and professional. We had a great experience with Infinity byMarvin.
Response
Debra L.
Additional comments
Exceptional Experience
Exceptional Experience - Jason Minehart was professional and a joy to work with on our window project.
Response
Patricia S.
Excellence and integrity at every step of the process. We are thrilled.
Additional comments
Adhered To Schedule
Adhered To Schedule - Called to offer an earlier installation option. Incredible! Our projectceas done before Christmas instead of after the New Year.
Installation Organized
Installation Organized - A heart surgeon couldn't have paid greater attention to detail. The team was wonderful.
Exceptional Experience
Exceptional Experience - Jason, our project manager and salesman AND our incredible installation team were especially outstanding. We didnt spend much time with the measure expert or scheduling office but they too were perfect professionals.
Orlando C.
The quality was great. The service was wonderful. Everyone was professional.
Additional comments
Exceptional Experience
Exceptional Experience - The salesperson was wonderful. He walked us through all of the products. The Service Tech and Installers were great.
Robert G.
Very professional. Happy with the experience.
GuildQuality
Customer feedback report
