Working with Homescapes of New England was an absolute pleasure. From my first phone call to inquire about services Lynette and her team were professional and clearly deep in experience. Where 2 other contractors seemed to find obstacles or just failed to follow thru with a quote after seeing and measuring the job, Lynette saw a project that she and her team were fully capable of doing well. The timeline and steps in the project were clearly laid out, and when there were unexpected changes we received phone calls in a timely manner; project oversight was almost daily; the team doing the work were friendly, very professional and very diligent workers, and the quality of their workmanship was outstanding. We have an older home that posed challenges in the carpentry work needed and they took the time and effort to do excellent work. They also took the time to explain what they were doing and why. Every different type of contractor was on site right when they were needed, so there were no delays. When the manufacturer sent the wrong product in a restock late in the project, the workmen recognized it right away, and we received a phone call. Homescapes of New England is the absolute gold standard in expertise, project organization and quality workmanship. It was a pleasure to work with such professionals.
It is nice to have a vendor be pro-active with communication and responsive to inquries, they were a breath of fresh air compared to some other tradespeople.Mike Hines
We loved how Lynnette and our team re-sided our home so we decided a year later to have them re-side our garage.
We had a great experience with Homescapes of New England during our house re-siding.There are one the better contractors we have worked with.Professional and personable, and a quality job done with great products.
I have already recommedned a friend to Homescapes of New England.
I could not have asked for more from Lynette and Carl from Homescapes, nor from thier crew. From the outset, they were upfront, very professional in their presentation. Started the project in a timely and organized manner. Hit some bumps along the way, through no fault of theirs, which were handled with intelligence, grace, and expert counsel. Five stars, two thumbs up and BRAVO!!
Homescapes restored my faith in contractors. From start to finish, sales to Project Management to worker bees, my siding project was executed to perfection. Thanks.
Thorough and professional . Highly recommend both the product and Homescapes .
We chose Homescapes of New England because we trusted their CEO, Lynette Rogers. She was knowledgable and realistic about what it would take to do the work we wanted to be done -- and she had a tremendous background with Hardie. Aside from minor weather-related delays, the project was completed right on time and there were no surprises. Our house looks fantastic. We chose wisely.
Lynnette and Karl was an excellent team. We did have some hiccups along the way, but Lynnette ensured us they would be addressed, and has done so.
I had a great experience and I would use them again. I was satisfied with the quality of the workmanship and I was very happy with the finished product.
Homescapes of New England provides an amazing level of service. Lynette appraised my house the day after I called her and traveled more than 50 miles to do so. This was important, at that time were deciding if we wanted to move forward with the purchase of the house given the condition of the siding. She completed her estimate on the same day and at a very reasonable price. Her knowledge of Hardie Plank was unparalleled. A few months later, we closed on the house and brought her in to do the repairs. The work team showed up on time, was extremely skilled and finished on time. The work product was incredible.
Homescapes of New England did beautiful work on our home. Lynette and the Project Manager were very transparent, responsive and professional. We re-sided our entire home and the quality look of the hardie board exceeds our expectations. We considered vinyl, but we are so glad we went with hardie. Our home was in dire need of a facelift and now it looks brand new without the cookie cutter look of vinyl. I would highly recommend Homescapes of New England. Well worth the investment.
Areas Of Satisfaction - I was most satisfied with the customer service. Also, the owner worked with me within my budget, and they did a good job communicating and letting me know how the job site was going.
Areas Of Satisfaction - I was most satisfied with the whole efficiency of the process in spite of weather from the sales part, deliver, and set up. Everything was done exactly as it was explained in the beginning.
Concern For Needs - Great company. They truly care about the customer and the finished product. Very professional and finished the project in a timely manner.
Homescapes of New England did an absolutely fabulous job residing my house and building a new deck. Lynette and her crew were organized, clean, timely, and paid attention to every last detail. So happy and have recommended them to a number of neighbors and friends. Outstanding!!!
Additional Comments - My wife and I have been planning our project for four years. This planning included the project details as well as selecting a contractor. The project consisted of Siding, trim, gutters, painting and the installation of three doors. Homescapes of New England was very helpful and patient with the many questions and concerns we had. Lynette's crew were very professional, neat and respectful at all times. They all did an excellent job and exceeded our expectations. My wife and I highly recommend her company.
Areas Of Satisfaction - I was most satisfied with the overall communication and attention to detail.
Homescapes of New England did a fabulous job of replacing the siding on one side of my house that was in need of repair from Masonite to Hardy. I will definitely use them again for the next project which is the front of my home. They understand my need to do 1 side at a time. Their crew was friendly, excellent and keeping the area clean each day, and did a beautiful job!
Areas For Improvement - They did not fall short at all. Excellent service and communication. I felt I could trust them and did not feel that I was being taken advantage of which I can say isn't always the case when dealing with Contractors.
Recognized Excellence - Both Lynette Rogers and Karl Rogers were excellent at communicating and managing the process. They kept me apprised daily of what was to take place next. Having worked in engineering and consulting my whole career, I can say they are excellent project managers.
I have never experienced a more professional overall experience in the building trade i.e.; detailed quoting, good craftsmanship and timely follow-up on any of my questions. My plans are to continue my relationship with Homescapes on follow on projects.
Homescapes of NE is, by far, the best, most professional, qualified and friendly contractor we have ever worked with. We recommend them without hesitation.
100% Satisfied. House looks beautiful.
Exceeded expectations in each phase of project, sales proposal, actual work performed and overall timeliness. Highly professional and skilled with excellent product /materials.
Overall, HNE did a great job and I know this was a bit more complex of a project, being my house is a Frankenstein of a bunch of poorly executed additions. Now the house looks like it was built like that from day one. Siding and trim came out perfect! Due to some issues along the way this project did end up with two change orders, but Lynette was fair with me.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Homescapes of New England as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys