It took them multiple times to get the job right. Every time they came to install the door, they failed miserably. The equipment was poor, the installation was poor, and damage had already been done to the door.

I have had 2 projects completed. I am very happy with both.

HomeFix Custom Remodeling is a quality company, and they have done a great job at my home.

There is a lack of communication between the salesperson and the customer.

They were very professional. They did quality work for us.

The final price doesn't agree with what we received from the agent.

While the salesman was excellent and the work was excellent, and I am extremely satisfied with the windows, getting the consultation itself was a struggle. That was due to the fact that I am a single, unmarried homeowner, and I had push back on that because they wanted the non-home-owning significant other to be present even though their name was not on the house.

They did not arrive when promised and showed up a week later to install the door. I think they should arrive when they say they will. The third time they said they were coming and then canceled because their vehicle broke down and they would have to get another crew. Once they arrived, the door was not installed properly. When they installed the door, they messed up the camera, and ADT is still not able to get the camera operating correctly, and I am still being charged each time ADT comes out.

The team did great work and performed it in a timely manner.

I was very satisfied.

They were very professional.

They did an excellent job, cleaned up after themselves, and everything appeared to be in order.

Our roof installation had to be rescheduled on the day of installation because of weather. When the day of installation came, it went smoothly but we were disappointed when the person who sold us the roof was not there as promised to check on everything. Then the installers removed our gutter covers without our knowledge and threw them away. We did not know authorize this. I do have to say that after we refused to approve completion of the work order until they made good on the gutter toppers, they researched and replaced them. However, it took 2 months.

I am still waiting for them to bring me the correct window that they promised me during the installation. Everything was not finished because they brought the wrong window.

I have a very good experience with HCR in terms of quality of the product, customer service, strength of warranty and reliability. This is my third project: HCR replaced windows on the first level of my house in 2016; in the basement in 2018 and on the second level of the house this year 2023. I also contacted HCR in the past when the color of the glass on some windows changed due to de-hermitization allowing moisture contact with UV covering of the glass, and respective sashes were replaced without problem. HCR offers its customers "to be in good caring hands".

They messed up my doors by putting on the wrong doors. The door that's on the inside is supposed to go in the outside and vice versa. They had measurements problems. Now, it's too late for them to do anything about it. We just had to get used to the doors swinging in the wrong direction.

They did a good job, and they adhered to the schedule that was promised.

The windows lookmatch and add value to our home.

The work was well done and for the price quoted. The scheduling department was very difficult to reach, so it was hard to get in touch with them. Then, when we needed them to come back to take care of something minor, the customer service was great but the workers showed up late with no call. So, my experience was a very mixed bag.

Great communication, great work and no haste on pricing

Rep didn’t show up

I thought it was a little pricey, but the quality was good.

I feel that the pricing was a little bit high.

I would recommend them to anyone

I thought they were very professional. They told me it would take 2 days to get it done and they were finished within two days. They did quality work.