Our projects went smoothly, with hard working crew and articulate sales/office staff. All in all a pleasant and efficient roof and gutter replacement.
The crews were professional and efficient.
If we had paid about 2/3 what we did, I would have rated this higher (see comments below).
Great windows. Great price. Excellent installation. I would definitely recommend them to others.
Once the installers arrived they worked quickly and professionally to get our new windows installed.
Due to covid the installation was delayed but once the product was on hand the installation occurred in a timely fashion.
They worked well, I like it. They were very detailed, I am happy.
The workmen were courteous, knowledgeable, and efficient at work. Their products exceeded my expectations.
The quality of my windows is great! Additionally, the communication from the first window presentation to the follow-up has been great.
Homefix is an excellent company; thorough, knowledgeable, and professional.
Very quick, clean and professional
Very professional crew worked quietly, were polite, respected my furniture and floors, arrived on time and were finished by the anticipated time.
They were very professional and quick.
The installer did an outstanding job.
job started in october 2020, finished in march 2020. during waiting period there were incorrect measurement of window causing delays and misinformation provided by customer service rep keep saying window will be delivered in next week for 3 months straight everytime i called to check status. never received status update and i tried to bring this issue to David Ross which is suppose to be window and door manager - called and left many voice mails and emailed him multiple times and no response back. Not worth stress and head ache and dealing with non responsive staff and upper management system.
I was pleased with our experience with HomeFix and would recommend them to someone looking for exterior remodeling services. There were no surprises - they were detailed when explaining their process and products and then delivered what was promised. The installation crew were awesome! Very thorough, clean, friendly and respectful. The supervisor went out of his way to explain the work they were doing and to point out areas that needed additional repairs to be done correctly. They did a great job cleaning up and my new gutters look great and are functioning just as they should. No more leaks and run off around my home's foundation. My wife and I were very pleased with the entire process and recommend HomeFix very highly!!
Financing process was easy; scheduling process was not fun at all
They did a great job installing the windows and trim! Came out beautiful!
Timely and professional
I have have a very good experience with HCR. They did siding and windows. They made sure I was happy with the installations. It took a bit of time but it was completed the way I wanted it
Antonio and his crew are awesome
HCR's skilled technicians did superb work. Communications with the company about a few details could be improved. But everything was worked out, and I recommend them.
The crew was very courteous and kept me updated throughout the project. They all stayed late to complete the job.
They offer quality products but are over-priced.
They did an amazing job with the installation. They also answered a lot of our questions at the very beginning of the project. We are very thankful for their time and attention to detail.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Homefix Custom Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys