I like their work. They did it very well.
They sent someone to get measurements prior to ordering materials. While the opening was accurately measured, the interior molding is a full 1/2 inch short in width all the way around (they used 3" molding after deinstalling 3 1/2" molding). Notified the company of the discrepancy but have yet to receive a response.
The company made changes to the work order that were not negotiated in the initial contract and not authorized by the customer and considered breach of contract.
They worked very well with me and I have had no problems.
The only thing is that it's taken so long to get the project started, but other than that, they're pretty good. The first person who came out got an attitude when I didn't commit that day, and the second guy lied and said they wouldn't do the job. I had to call and complain.
Still working on an issue with this company
They do good work but the salesperson lied to me.
HomeFix Custom Remodeling DMV did a very professional job and I liked it.
HomeFix provided a great service.
Excellent company, workers were on time and very professional.
They did a great job installing the windows. I am happy with them and have no complaints!
The back office wasn't up to where it should be.
Recognized Excellence - Steve, the salesman should be recognized for his exceptional service.
They do great work! The employees are nice and very contentious of their work.
The HomeFix Custom Remodeling DMV workers were professional, courteous and completed a good job.
My wife and I are very happy with the work HomeFix did on our house. I would recommend them to everyone.
Highly professional. Did a great job on my roof and gutters for a good price and with fantastic financing.
They were very nice, worked fast and did a good job.
They were thorough and efficient
They arrived on site within the window period. They were really fast and precise in what they did. They were very courteous and they performed their jobs in such a way that I was pleased. The way they got rid of their materials - there was nothing left for me to dispose of, so I was satisfied.
The crew that showed up to do the work was on time, and they got right to work. They were efficient, and clean and they did a really good job.
I had to call for warranty service only two weeks after the install was finished.
I thought everyone was professional, easy to talk to, and they answered all my questions. The installation team came on time, they were here when they said they would be, and the quality of work was excellent. I had no problems at all.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Homefix Custom Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys