They were very professional.
The quality of the work was excellent
The job was not finished. I feel you are giving us the runaround. You keep promising us you are going to finish the job but don’t show up. How long does this take to finish the job. You will not return calls.
The effenciency of the work done. The quality was as good, if not better than I anticipated.
Minimize the paperwork, make the phone calls more effective. ie, a text when the crew is on the way, the salesman could let you know if 4 others are calling regarding additional information
Currently in process of settling issue regarding installation. My instructions were not followed, as agreed. My security doors were removed & I wanted them to remain. No mailbox in new door (which would not have been at issue if my instructions were followed). My brother has since hung a new mailbox. I'm going out of town tomorrow & have expressed thru calls, messages & email to customer Care that I fear for the safety of my home while I'm away. I've requested via calls several times & finally got a return message from Mr. Alexander that someone will come by today 11-18-25, btwn 2-4p.
When sending crews out to work, make sure that they can communicate with the homeowners.
I am very, very satisfied with the work HomeFix did.
Pricing was confusing and pretty high, once we saw what we were getting versus what we were expecting.
I would highly recommend them.
From the transparency of the sales process to the install by Andrew and his crew - I really can't say enough good about this experience
I wouldn’t recommend to anyone. I think I’d rather tell people to stay away.
Entire experience was great and all staff were motivated and efficient
Professional, quality of workmanship, quality of materials used, attention to detail, and genuine sincerity and effort in making sure the customer was happy and satisfied.
The workers were polite, curtious and worked amazingly fast. They were really organized as a team and the workmanship on the trim work was done exceptionally well.
There were no problems and the windows are perfect!
The work crew were polite and they took great care to allow me safe passage when I needed to enter or exit the house. They also cleaned up when the job was complete.
Positive experience
I really appreciated the customer service from Courtney who kept answering my questions to the awesome team Andrew and his guys.
They did a great job. They cleaned up all their mess. They were in and out with no problems at all.
I love the windows they were fast with the installation and clean
HomeFix did a great job with the windows, and I will recommended HomeFix to family and friends since they did a great job!
The contractors were very friendly and polite. Got the job done.
The installers were excellent.
I would recommend HomeFix because they were superfast, and they paid attention to details. That was what I was looking for.