HomeFix Norfolk kept me involved in the process the whole way. From scheduling, making sure to fix my issues in a timely manner, and the clean up, they were professional in every way.

I liked their customer service and their quickness; the installers were amazing, generous, very informative, and polite.

I like the way they went about and corrected things that I was dissatisfied with

The installation went well but I have a concern that seem to be dismissed. I now have someone comming to my home to address my concern. Hopefully that person can explain and cause my issue to be corrected.

It's premature to ask

When had a problem they fixed it at my convenience

Eventually did a great job but it requirement my wife and I to stay on top of the project

Not having someone with the crew that could communicate in English, made it very hard to ask questions. Took 3 days to complete and the last day only 2 guys were sent to finish up. A number of issues were provided to Chris today during the walk around.

I am very likely to recommend HomeFix because they are very professional, clean, and completed the work in a timely manner.

Homefix provided workers who were very time oriented and thorough.

They were professional and did a really good job taking down the old windows. The install and clean up was efficient and professional.

It was not done as promised.

everyone was very professional. The work looks great.

The service was fine, the leader's wilingness to answer questions not so much. I'll withhold my answers intil at least somebody returns my calls....to 3 oeople so far.

Great

They did rain gutters for me. They did an excellent job. There were no issues. They called and checked up on them when they were done.

Price was a little steep but that my only thing. Everything else was amazing

I think the installation went very well. The installers were very professional. I appreciated that verg much.

the whole experience has exceeded my expectations from the start to the young lady who approached me in Walmart down to the last person i dealt with.everyone has been exceedingly courteous and knowledgeable and i honestly don’t think this company can be improved!

Have recommended and would recommend if the occasion arose.

The teams were consistently at the place of work by roughly 8:30 am. They worked tirelessly throughout the day literally nonstop until roughly 7 pm each night having to drive back and forth to Richmond, VA (60 miles away). They were perfectionists and every turn and very informative throughout the entire project. Kudos to both Andrew and Daris for guiding the project and their insightful collaboration with me throughout. I definitely appreciated the two of you keeping me abreast.

HomeFix was professional, quick, and did an excellent job.

The crew of three worked well together. They were active. on the job every minute. on completion of their job they checked to make sure all was complete and in order.

I would recommend HomeFix for the quality & professional work they have done. Can’t wait to see the gutters finished. Thank you HomeFix!

I would be very likely to recommend HomeFix. Everyone was professional - the in-person contactor, the in-home, salesman,
the window measurer, the office staff, the installers. All knew their jobs and performed them pleasantly.

HomeFix was very efficient and fast.

Crew worked very hard and did a great job. Friendly and informative.

They were very quick and did good work.

Professional and efficient

They were very hard workers, and they seemed to take pride in what they were doing. They got the job finished on time as well.

the organized approach to the project was much appreciated. all
points of contact, from initial sales to order fulfillment to installation crew provided great attention and response

They were efficient and very professional! And they cleaned up everything!

The installers were really nice and worked the whole time they were here.

Order process was easy. Installers, arrived hours early, immediately to work. Removal done with little mess. New windows in place quickly. Crew of two worked well together, cleaned up completely and showed me all about the windows

I was happy with the work, but I do have some concerns. The crew worked quickly, maybe too quickly because they didn’t remove some of the rotten siding. Instead, they installed the insulation right over it. I regret not pointing this out at the time, but the whole point of replacing the siding was to address those damaged areas. I felt disappointed because the job cost was $17000.

They did a very well designed door installation. Taking time to be accurate the first time.

I was stressed that I went with a company that knocked on my door without getting other bids. Was very relieved when everyone was friendly, very hard workers, moved in a timely manner and were communicative about schedules and clarifying and responsive to questions.

I just wish we didn't have to micromanage the project so much. I lost trust in the people that were working because of the lack of English making it hard to communicate and the feeling that they weren't doing honest work. I felt they were trying to not replace dry rotted wood.

The installers were top shelf.

The fantastic job of cleaning after completing the job.

Very professional and cooperative. We need your instagram link sonwe can post out photos of the installation

I would recommend Home Fix they were on time and did a great job

When HomeFix took out the old, big, glass sliding door, they found out there was rotted wood due to a water leak. When I had a roof by another company, there was a problem that I didn't find out about until later on. The flashing between the wall and the home was taken out when they put the roof up. That is probably where the water came from. Everybody in the village has a flashing in their home because they are attached homes. HomeFix had nothing to do with it, and I'm so glad they found the leak and did the installation. It looks beautiful. I have a view here that I didn't have before because the old one was all fogged up and a mess. If I had known HomeFix existed thirty years ago, I would have had all my windows put in by them. That's how pleased I was with it. Another thing that really impressed me was that there was a foreman on the side supervising and watching to ensure the work was done right. I have never dealt with any company like that before. The company that did my roof ten years ago didn't have a supervisor. Therefore, I didn't see the issue until they left. I noticed something was missing, and when I looked at my neighbor's roof, I realized the flashing was missing. I would have never paid them until the flashing was up. That was a big company, and I paid a lot of money. Companies like HomeFix should be known to the public. You do this kind of stuff, and you'll be making good. People can come to me, and I will recommend HomeFix. HomeFix put my door in this year. I don't know why it was pulling away from the framework, but it was letting in cold wind. There was no water coming in, but I had to put a towel between the frame and the door. It was the door that was here when I moved in. Had I known, I would have never bought the place, or I would have made them fix it. We run into these things sometimes. HomeFix did a beautiful job. It was a bunch of guys putting it together, and the teamwork was a pleasure to watch. They didn't mind me sitting in the kitchen and watching them put it together. That was the nicest part. That is what teamwork is all about. When you work together, you get it figured out if there's a problem. I know they did a good job, and the supervisor even took pictures throughout the project. That's the kind of company I like to deal with because they care for the customer. When a company cares, it will have more customers because it builds up trust with the public. Those guys worked hard. It is the best company I've ever worked with. This comes from the bottom of my heart. If other companies had a foreman overseeing the crew, they wouldn't have any problems. That's very smart. I knew it was taken care of very well. I am very, very satisfied with what the workers did. They worked quickly and precisely. The foreman was there watching them and making sure they were doing the job right. You don't find that in other companies at all, and that's when you get shoddy work. HomeFix earned this praise, and I will recommend them. They will be top of my mind if anyone asks.

Very simple,Super organized, super clean, on time and He really know what he was doing. You can see he love his job.

They were professional and pleasant. It didn't take them long. It was pretty good.

Everything was very nicely and neatly installed. I especially like that it is a lifetime warranty on the siding.

They did a pretty job and I was very pleased with my windows. I would recommend them to anyone.

Professional and courteous.

Not a lot of communication the day of dropping equipment of. The guy bringing the dumpster was a prick.

Mike and team were great