The team helped ensure that we get the repairs and the upgrades if needed.

Several issues with workmanship have arisen.

The installation was not to my satisfaction. I have to push the door a little slightly to lock it and I have to pull the doorknob in from the outside to unlock it for entry .

quick

Did a good job and efficient.

The workers was very polite and did a good job, the only complaint I have is that the screens do not stay up

They were on time
They were completed the work in the time frame given to me.
They explained the features of the door.
They cleaned up afterwards.

Amazing job!!

The windows look great!

They were excellent in what they did.

The reason for my score is because of the quality of the work done by the contractors.

HomeFix is a quantitatively superior company compared to *every other home improvement company in my estimation! I fired at least 3 other companies that I even had agreements with, for new windows for my condominium. Finally I found this outfit and I'm so happy! Every phase of this experience was top notch and executed flawlessly. Every. So satisfying to find an ethical company.

Overall a decent experience with getting new windows. I do not agree with the fact that there is not an invoice that breaks down how my money was spent. It makes it so the contractor can just pop out a price without having an explanation of everything and I think this day and age- that should not be acceptable practice.

HomeFix Norfolk was very professional. The work was top-notch!

The gentlemen were very polite. They seemed to know their job real well and had the answers for any questions I had.

We had the front and back doors and two windows installed. The service is absolutely wonderful.

They have good workmanship.

Great quality windows and service

One of seven windows too large to fit opening, necessitating modification of, and destroying integrity of, interior customized moulding; product design precluded ez re-hanging of customized wood blinds in another window. Exterior caulking gives appearance of "budget/low cost" job

From the sales interview to installation it was first class

Comfortable and easy to work with, took time to explain everything.

I am pleased with HomeFix DMV, but I do not make recommendations to friends.

You need to be upfront about timing and terms. The factory delivered the wrong screen door suggesting better quality control at the warehouse is required.the second door off the living room required modifications in place to have it lock requiring your team to spend an extra 90 minutes to finalize that installation.

The staff at HomeFix did an excellent job providing extensive information on the great quality of the windows. There was no pressure and all of my questions were answered. I feel that I made the best decision!

Left trim unpainted. Not very happy with this!

The guys are timely, experienced and professional.

The crew was very professional came and got the job done and everything looks great. My windows have never looked good. Explained all the windows how they operate even told me it’s a ride off.

They did a great job.

To many unsatisfactory issues, and not fixed in a timely manner. We are also sending these comments to the BBB of Hampton Roads.

They do great work.

The entire experience in shopping for windows with Homefix was truly a good one. From the professionalism of the sales representatives presentation, clarification on the process and products, to the financing options and the competitive pricing, the flexibility of the schedulers working with our schedules, and the actual installation, it was truly a good experience.

Service very excellent

I think they did a good job.

Everything that HomeFix did for us was done with professionalism, a great attitude and was done quickly. We were very impressed and will not hesitate to recommend HomeFix in the future.

Bobby, the salesman was awesome! Very informative and honest

Prices seem a little to high

They came early, did exactly what they were supposed to do, and finished the work early. The windows look beautiful.

HomeFix Custom Remodeling provided excellent service, good workmanship, and a quality product. I am very pleased with the installation.

This project is the second major home remodeling job we've had done with HomeFix. First was 20 windows; second was a new front door. The crews they send out are professional and do meticulous work. I was very concerned with the front door installation as our interior is trimmed in detailed wood that is connected from top to bottom. It would've changed our entire look if not done well. Kenneth and his partner did an excellent job taking care of the entire job.

I don't have many people ask me for advice about home remodeling projects, so I can't recommend.

I am so pleased. The crew was respectful, professional and helpful.

Representative and fast, solid work

Te workers did a fantastic job with the placement of my vinyl siding, and ensured that they cleaned up the area before departing for the day.

The workers were wonderful and worked fast great cleanup!!!

Experience, great communication with representative,

Well Rocky and I had a misunderstanding I thought he was just ignoring me and my calls I didn't know his Father had passed away he really is a great guy and very helpful and appreciated

I cannot comment on this aspect because I have no experience with home improvement whatsoever and obtain MOST OF my homeowner knowledge from watching the Evening news (locally) and learning of Contractor jobs 'gone wrong'.

We were surprised HomeFix did not display signage in front of our home while the job was performed or have the installation crew's truck branded up heavily with "HomeFix Remodeling" logos, etc.

It seems like a missed opportunity these days to not be 105% on top of the self-promotion aspect of things!

Put signs up on the day off installation and have the salesperson collect those when they visit for a, 'Are you satisfied?' visit 2 or 3 days later.

My experience was great. They were on time and professional.

Workers were very amenable.

I am very happy with my experience with HomeFix Custom Remodeling.