The first day they got here, they had the wrong gutters. They fixed it right away and came back the next day with the correct gutters and got it done.

The job was done in a timely manner and the staff was courteous.

All the money I'm paying for the door. The lock was supposed to be none pick But have been picked.

I would be likely to recommend HomeFix Remodeling. They offered quality products along with quality installation with a knowledgeable and professional team. Excellent customer service as well’

All the people were great windows looked great installed quickly and clean looking the crew were very nice and cleaned up work area

There was some confusion about what was expected to be done. Rushing to complete the job cause mistakes and errors.

They offered good quality. They were fast and professional.

They were very professional. They cleaned up after the services. The communication was very good as far as the plans for the day and the steps in installing the window.

The gutter installation crew and Casey who came out to analyze the job were all PHENOMENAL! Casey understood the issues we were having immediately. The installation crew were friendly, pleasant, and really knew what they were doing (this was the 3rd house on which I've replaced gutters). Gutter work was completed quickly and very efficiently. It was a pleasure to watch a team work that smoothly. They worked with me to assure that downspout placement met my requirements. They did a beautiful cleanup job too! Would I recommend them? In a heartbeat!

I was satisfied with the work. The installer came and took about two hours to complete the job. He was very polite and did a good job on the work completed. I feel that he did an excellent job.

Thorough explanation of options and cost. Crew showed up promptly as scheduled and completed the job in one day. Finances were made available.

Very professional & prompt.

The salesman was very friendly and knowledgeable and the crew that did the work was excellent.

My neighborhood was built in the 1980s, my home, in particular, in 1986. It was time to replace my siding and for the past two years I did get a couple of quotes, but hesitated. When the young man came to my door a few months ago, sorry I do not recall his name, he represented your company well, and I felt trust in him. When Cyrus came to talk about the job, I felt it was time to go ahead with the project. I am hoping that neighbors will inquire about my house as the sign is still in the front yard. I have received many compliments so far! I will highly recommend HomeFix!

Very smooth process from sales person thru install crew. Friendly, experienced, and knowledgeable.

They did a good job putting the windows in. I wasn't prepared for all that changed. They told us we had to take blinds and curtains down. Now the holes we had before are not available so I have to try to find someone to help me get things back together.

HomeFix Custom Remodeling Richmond did a good job on the roof. I cannot take that from them. They left items here that I have no use for, which is ridiculous. I understand the siding they left, but why did they leave the tacks that they use with a certain machine? I am being charged for them, and I do not think it is necessary.

Quality product (windows) installed. Nice features on the windows.

I was pleased with the service I received from the salesperson and the workers. They were great, and the young men did a very good job.

I was sold custom fit windows. The windows don't fit right. Staff put a lot of foam and caulking to make windows fit.Staff broke window pane .Glass all over floor. Waiting for them to come back and finish fixing the window. Left window boarded with plywood. Ripped screen upon window installation on a different window. QC Mgr checked windows and left another window with plastic inside. Another left with turned twisted caulking at the bottom. And said he'd checked all the work and it was satisfactory. Told me I needed to sign the forms so he could close the claim. Said he be back to fix the broken window in 14 days along with the replacement screen. To have a God blessed day. My niece and I had expressed my disappointment with the windows not being custom fit. QC Mgr said my house had shifted. I brought the windows to have energy efficiency, noise cancelation according to the sales rep. I don't feel as though that's what I received for $16,880.I hope your company makes this right.

The window team were very quick and quality work great job

I liked the windows. The crew was friendly.

I highly recommend HomeFIX Custom Remodeling. The window installers were very professional and knowledgeable. As a result, the family room is now warm and cozy!

I like that they showed up at 6:45 am when it was way below freezing, and worked hard, stayed on task, and stayed until it was too dark to be safe !

Every person at Homefix was very professional. From the Sales Rep to the window installers, siding and door team, and the roofing. They all worked quickly and the house looks fabulous.