The reason for my score is because of the quality of the work done by the contractors.
HomeFix is a quantitatively superior company compared to *every other home improvement company in my estimation! I fired at least 3 other companies that I even had agreements with, for new windows for my condominium. Finally I found this outfit and I'm so happy! Every phase of this experience was top notch and executed flawlessly. Every. So satisfying to find an ethical company.
Overall a decent experience with getting new windows. I do not agree with the fact that there is not an invoice that breaks down how my money was spent. It makes it so the contractor can just pop out a price without having an explanation of everything and I think this day and age- that should not be acceptable practice.
HomeFix Norfolk was very professional. The work was top-notch!
The gentlemen were very polite. They seemed to know their job real well and had the answers for any questions I had.
We had the front and back doors and two windows installed. The service is absolutely wonderful.
They have good workmanship.
Great quality windows and service
One of seven windows too large to fit opening, necessitating modification of, and destroying integrity of, interior customized moulding; product design precluded ez re-hanging of customized wood blinds in another window. Exterior caulking gives appearance of "budget/low cost" job
From the sales interview to installation it was first class
Comfortable and easy to work with, took time to explain everything.
I am pleased with HomeFix DMV, but I do not make recommendations to friends.
You need to be upfront about timing and terms. The factory delivered the wrong screen door suggesting better quality control at the warehouse is required.the second door off the living room required modifications in place to have it lock requiring your team to spend an extra 90 minutes to finalize that installation.
The staff at HomeFix did an excellent job providing extensive information on the great quality of the windows. There was no pressure and all of my questions were answered. I feel that I made the best decision!
Left trim unpainted. Not very happy with this!
The guys are timely, experienced and professional.
The crew was very professional came and got the job done and everything looks great. My windows have never looked good. Explained all the windows how they operate even told me it’s a ride off.
They did a great job.
To many unsatisfactory issues, and not fixed in a timely manner. We are also sending these comments to the BBB of Hampton Roads.
They do great work.
The entire experience in shopping for windows with Homefix was truly a good one. From the professionalism of the sales representatives presentation, clarification on the process and products, to the financing options and the competitive pricing, the flexibility of the schedulers working with our schedules, and the actual installation, it was truly a good experience.
Service very excellent
I think they did a good job.
Everything that HomeFix did for us was done with professionalism, a great attitude and was done quickly. We were very impressed and will not hesitate to recommend HomeFix in the future.
Bobby, the salesman was awesome! Very informative and honest