They did a great job.
The over all experience was thourough and efficient….
They did a beautiful job and they where fast .They cleaned up behind here self and everything. They didn't waste any time
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HomeFix Custom provided great customer service. When the installers came, they were professional and courteous. They did a great job.
Arrived on time, did work as planned, cleaned up afterwards. We are very pleased.
My husband and I were very pleased with the way it was all cleaned up, and they answered our questions when we asked.
The work was excellent, but some part of my fence was damaged.
This was a very easy and pleasant experience for me. These guys did a great job, very clean and well done. Extremely professional. I’m very excited
They were very professional.
The installation work went very well, and Andrew - the crew leader - was very professional and knowledgeable. My issue was with the exorbitant price we were charged for a fairly small amount of labor and material to replace an outside sill on 2 windows. A woodpecker drilled a hole into the corner so the wood underneath was degraded - no other problem with the windows. The installation department's pricing guidelines for any additional work were the big problem. I saw exactly the small piece of wood cut to replace the old, and saw the labor involved. After spending over $20,000.00, it seemed shabby to charge $530.00 extra for that small about of work and material. This was after one of the installation crew set something heavy right on top of a planted Chrysanthemum, breaking two-thirds of the branches off, and Kristen in the office would not even consider paying for it! Another example that the crew leader advised me of was that if ANY of the brackets inside the window frames needed to be removed by the installation crew it would cost $25 PER WINDOW!!!! Crazy. My husband had previously done all of them and each one took about 1 minute to remove, so $25 seems pretty steep. It is difficult to contemplate recommending HomeFix to anyone after the horrible experience with Kristen, the office staff member with whom I dealt, AND the Sales Manager Michael Boucher, whom I contacted and sent photos to and never heard from him again, about the broken planting OR the high-priced fix of 2 sills. That lack of customer service is disgraceful, and definitely soured my experience with HomeFix.
It was perfect for what I needed and looks great.
HomeFix Custom Remodeling did an excellent job. The windows are in nice and tight, and snug. I didn't have any issues. They already stated it would take a while for the windows to come in, but once they did, they installed four windows and did a wonderful job. However, there was a little hiccup. We wanted grids. On the first page, it said none, but on the second page, it said with grids. They hurried to rectify that and did a super job. I have no complaints.
The installation went smoothly. The team were on point of their arrival. They were professional and did not hesitate to answer any of my questions. The windows look good. They did a great job from start to finish.
fast work, but crews were disruptive (parking on neighbor lawns, yelling and screaming literally nonsense shrieks, leaving nail ribbons in tree, debris, and also punching nails into pumpkin). Overall was good work when done, and done quickly.
HomeFix Custom Remodeling Norfolk is friendly, personable and has good quality.
I would recommend HomeFix Custom Remodeling; however, they damaged my driveway four by four edges, which needs to be fixed.
They provided excellent customer service from beginning to end.
Very friendly and polite.
High pressure sales, misrepresentation of company structure, process, and company vales to get said sales.
The installer did an excellent job, He was efficient, and I was totally satisfied.
The team was professional, outstanding, and answered my questions. This is the most professional contractors/team I have ever had doing work on my house. The Siding looks great!
When we are ready for our next project Homefix will be the first one we get in touch with.
I got in touch with HomeFix Cutsom Remodeling through BJ's Home Improvement. HomeFix charged me more than the quoted price by BJ even though BJ's are their subcontractors.
Homefix offers great products and service.
The supervisor was professional, detailed in explaining the project details before, during and after completion, and completed the project in a timely manner.