Better day to day communication and a full explanation of plans regarding any remaining materials.
With each job or crew a walk through with the owner to understand property lines neighbors and expectations
Honor time commitments. Nothing was completed as promised.
Very knowledgeable, friendly and efficient
I would not advise getting a roof replaced in the middle of a winter storm. You can't pick up the nails until everything melts. The roof looks great and we received good customer service. We can call them anytime we need to because of the cold. They may need to check the shingles to make sure they are laid down.