About this company
Home Genius Exteriors - Charlotte
Elevate your home with Home Genius Exteriors, setting the standard in Charlotte by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!
GuildQuality surveys
Badges
Actively Surveying
5 Consecutive Great Reviews
Photos 55
Reviews 138
Of 166 respondents, 138 left a review
No rating
Recent reviews
James T.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re thrilled to hear our team was professional, efficient, and met all your expectations while keeping your home clean and safe. We truly appreciate your recognition of the team and your strong recommendation.
Review in Matthews, NC
Watch everything the company does like a hawk.
Response
Home Genius Exteriors - Charlotte Thank you for your feedback. We’re sorry your experience fell short of expectations and appreciate you taking the time to share this with us as we continue to improve.
Joseph B.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad to hear our sales team provided helpful and knowledgeable support, because our goal is to make home improvement simple and stress-free. We also apologize for any unwanted contact and will make sure your preferences are respected moving forward.
Review in Charlotte, NC
Itemize invoice and not be so forceful. Someone different called me every day. No specific contact person.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your feedback about your experience with Home Genius Exteriors. We are glad to hear that our team was professional, knowledgeable, and kept the worksite clean and safe. We also appreciate your honesty about areas where we could improve, like providing a clear point of contact, an itemized invoice, and better scheduling, and we will use your input to do better for future customers.
Greg W.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience with Home Genius Exteriors. We are happy to hear that our team stayed in touch with you from start to finish and delivered work you could feel good about. Our goal is to make home improvement simple and stress-free, and we appreciate you trusting us with your home.
Donna I.
Response
Home Genius Exteriors - Charlotte Thank you for choosing Home Genius Exteriors and for the strong recommendation across every part of your experience. We believe home improvement should be simple, honest, and stress-free, and we are happy to know our team delivered on that promise. Your trust and positive feedback truly mean a lot to us.
Review in Winston Salem, NC
We are happy with finding this company and the end product, but expected the middle of the project to be smoother than it was. Everyone was nice and professional, but there were a few hiccups that keep me from giving this 5 stars.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your detailed feedback. We’re glad to hear that you love the look of your roof and siding and that Bennett provided helpful guidance throughout the process, reflecting Home Genius Exteriors’ promise of a different and better experience. We also appreciate your honest notes about communication and cleanup, and we’ll use this to improve for future projects.
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Michael T.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for choosing Home Genius Exteriors. We’re glad you had a strong overall experience, and we’re sorry for the confusion with communication and materials — we believe in “delivering the best experience in home improvement,” and we’ll use your comments to do better. We appreciate your trust in us and look forward to serving you again.
Kathy M.
From beginning to end, everyone was very professional, very courteous, and very knowledgable about everything that they did.
Response
Home Genius Exteriors - Charlotte Thank you for sharing your kind words! We’re thrilled that Jesus, Chris, and the team made the process easy and that the quality of work exceeded your expectations. At Home Genius Exteriors, we take pride in treating every homeowner with respect while delivering excellent results.
Wallace E.
No pressure sales, very knowledgeable to our particular needs., helpful, immediate response to concerns
Response
Home Genius Exteriors - Charlotte Thank you for your kind words and for sharing your experience! We’re so glad to hear our team was helpful, responsive, and made the process easy for you. At Home Genius Exteriors, we take pride in delivering thoughtful service and beautiful results that go beyond expectations.
Review in Hickory, NC
The whole roof was completed in one day in 95+degree temps! The crew worked hard and I am pleased with the look of my new roof !
Response
Home Genius Exteriors - Charlotte Thank you so much for sharing your experience! We’re thrilled that our team worked hard in the heat to get your roof done in one day and that you love how it looks. At Home Genius Exteriors, we take pride in delivering quality work and making sure every homeowner is happy with their home.
David H.
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Home Genius Exteriors - Charlotte Thank you, David, for giving us the chance to make things right! We’re so glad that Trey and Josh were able to turn your experience into a 5-star one and that you’re happy with your new windows. At Home Genius Exteriors, we always strive to deliver lasting quality and stand behind our promise to treat every home like it’s our own.
Jimmy B.
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Home Genius Exteriors - Charlotte Thank you so much for your kind words! We’re thrilled to hear that Home Genius Exteriors provided top-notch service and made your project smooth and stress-free. Our team loves helping homeowners get the job done right and ensuring every experience is excellent.
Edward B.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback! We’re glad to hear you were happy with the quality and service from Home Genius Exteriors. We’ll make sure to follow up to ensure any remaining issues are fully resolved so your experience is completely finished and satisfying.
Toni B.
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Home Genius Exteriors - Charlotte Thank you for your feedback! We’re glad your project was finished on time and appreciate your overall positive experience. We’ll take your notes to heart to make future projects even better.
Sidney
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback! We’re glad to hear that the installation went smoothly and that your yard was left clean and neat. We also appreciate your note about the certificate and will work to improve communication so every part of the process matches the quality of the work.
Randall P.
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Home Genius Exteriors - Charlotte Thank you for the amazing review! We’re so happy to hear that Mark, Lusis, and the team at Home Genius Exteriors provided great service and quality work. Our team takes pride in delivering reliable, professional results that make your home look its best.
Willie L.
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Home Genius Exteriors - Charlotte Thank you for your wonderful feedback! We’re so glad Brandon could provide such friendly, helpful service and guide you through the process from start to finish. At Home Genius Exteriors, we take pride in delivering quality materials, skilled workmanship, and a home experience that feels welcoming and reliable.
Curtis S.
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Home Genius Exteriors - Charlotte Thank you for sharing your feedback and for recognizing Jesus and the crew! We’re so glad to hear he went above and beyond to make sure everything was handled the right way. At Home Genius Exteriors, we take pride in delivering great service, clear communication, and quality work that homeowners can count on.
Greg M.
They were very professional and did a good job.
Response
Home Genius Exteriors - Charlotte Thank you for your wonderful feedback! At Home Genius Exteriors, we believe in delivering professional work with great communication and care for every homeowner. We’re glad you’re happy with your new roof and appreciate your recognition of Chris and the team.
Review in Concord, NC
I would rate them 3 stars on the quality and 5 stars on the installation.
Response
Home Genius Exteriors - Charlotte Thank you for your detailed review and honest feedback. At Home Genius Exteriors, we believe in delivering craftsmanship that homeowners can trust, along with clear communication and strong organization. We’re glad the installation exceeded your expectations and appreciate your comments so we can improve communication and supervision for future projects.
Maggie K.
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Home Genius Exteriors - Charlotte Thank you for sharing your experience. At Home Genius Exteriors, we believe in doing the job right and making sure every detail is handled with care. We appreciate your patience and are glad the project was completed to your satisfaction.
William F.
Response
Home Genius Exteriors - Charlotte Thank you so much for this incredible feedback! At Home Genius Exteriors, we believe every detail matters, and we’re thrilled to hear how much you love the look and quality of your new siding. We’ll be sure to share your kind words with Chris, Steve, and John for making your experience outstanding!
Carolyn W.
The work was completed as we were told.
Response
Home Genius Exteriors - Charlotte Thank you so much for sharing your review! At Home Genius Exteriors, we’re proud to deliver on our promises and help make every home more beautiful and secure. We’re thrilled you’re happy with the results and appreciate your kind words about our team!
Cheryl B.
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Home Genius Exteriors - Charlotte Thank you so much for sharing your experience! We’re happy to hear you love the look of your new siding and that everything turned out nice and clean. At Home Genius Exteriors, we’re committed to making homes look their best, and we’ll be sure to share your kind words with the supervisor!
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