HIVEX, from start to finish, was extremely professional, knowledgeable, customer service-driven and demonstrated excellent workmanship. Cant say enough great things about our basement remodel…have shared our experience with many friends and neighbors.

Professional & Organized

Professional & Organized - VERY professional and organized!

Communication/Response Time

Communication/Response Time - Bob was quite responsive…it was appreciated!

Additional Comments

Additional Comments - HIVEX was the best remodeling experience we have EVER had!!!

professional, quality workmanship, accessible to answer questions/deal with issues, fixed price, and accurate projected time frame for project

Hivex was great. Pricing was detailed and understandable from the beginning and never changed. Throughout the inevitably complex process we always felt "in the loop" due to clear and timely communication. Having a dedicated project manager that was available to answer questions at all times was a constant reassurance (plus Dimitrius was just fun to work with!). Our project (a completely custom home theater space and spa-like bathroom) was complicated, but the professionalism and skill of the Hivex team made it worry-free. A big "thank you" to the whole team.

Additional Comments

Additional Comments - I would use Hivex again in a heartbeat.

Quality work and very personable

Accuracy of estimate. Timeliness of work start. Minimal delays during the project. Basement finished in 5 months.

Efficient, timely, pleasant to work with, and did a beautiful job.

Types of work

Types of work - I love the new look to my basement and enjoy seating in and walking through to the upstairs. Not at all embarrassing to take visitors into.

Quality Of Workmanship

Quality Of Workmanship - No sign of shortcuts. Used quality materials and made the basement look better than I thought possible.

Problem Resolution

Problem Resolution - Worked with my suggestions.

Professional & Organized

Professional & Organized - A superior quality.

Communication/Response Time

Communication/Response Time - I especially liked the schedule being sent to me with the events taking place the following week. I knew what to expect each week.

Additional Comments

Additional Comments - I'm extremely pleased with my basement makeover.

Work is beautiful, crews are nice!

Quality Of Workmanship

Quality Of Workmanship - Very happy with the work

Communication/Response Time

Communication/Response Time - Keep us updated

Additional Comments

Additional Comments - Very happy with outcome.

Very professional.

Everything went very smoothly and no stress!

Additional Comments

Additional Comments - Our project manager Dimitrius was very nice to work with

Hivex is a very professional crew, they were always prompt, polite, and on time; they provided great quality work and the project was completed well ahead of schedule. If there were any issues during the process they were resolved quickly and professionally. I would recommend them to anyone looking for quality work in basement finishing.

Additional Comments

Additional Comments - We are very pleased with the work completed by the Hivex team. It was very easy to do business with them, expecially with Michael and Bob! Thank you

Additional Comments

Additional Comments - HIVEX Basement Finishing Co. was a very professional organization to work with. They did a fantastic job in my basement. My project manager, Raul, responded to every request and text. I would be happy to refer them to others. I wish they did things other than basements. It's been a pleasant experience.

Everything was very well organized and we were kept up to date in everything going on.

The entire experience was top notch, from beginning to end.

Quality Of Workmanship

Quality Of Workmanship - Workmanship is great, no complaints.

Communication/Response Time

Communication/Response Time - Dimitrius was highly communicative and responded to any messages from us within hours or minutes.

Additional Comments

Additional Comments - Dimitrius and the team were great. Everybody was courteous and polite while coming and going. Dimitrius told us after completion of the project that this was his first job as project manager. We certainly wouldn't have guessed that given his professionalism and efficiency!

Bob and his team were phenomenal.

Problem Resolution

Problem Resolution - We had NO problems whatsoever

Professional & Organized

Professional & Organized - Very well organized and professional

Sales Knowledge

Sales Knowledge - Jessica was our first point of contact and she had Michael come out A+ team

Communication/Response Time

Communication/Response Time - Oh My Bob! Dude was on it daily

Additional Comments

Additional Comments - We’ve already started looking for other homeowners to pass the word too 🫡

Additional Comments

Additional Comments - Just had my basement finished by HIVEX and the whole experience went really smoothly. The crew showed up on time, kept everything clean, and stayed on top of the details. They handled the whole process without any headaches—super organized and easy to work with. The end result looks great and everything turned out how I hoped. If you’re thinking about finishing your basement and want a team that knows what they’re doing, definitely give HIVEX a look.

Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective.



In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement.

Professional & Organized

Professional & Organized - -Staff is friendly

Sales Knowledge

Sales Knowledge - -High speed process for diagraming layout and giving a quote quickly.

Communication/Response Time

Communication/Response Time - -Project Manager was professional, responsive, and friendly.

HIVEX Basements was professional and timely with the scheduling. They worked with my scheduling and availability.

Additional Comments

Additional Comments - HIVEX Basements was great with pricing and being honest about everything. I have had problems with contractors before about hidden fees. Chris, the owner, and others involved were upfront on every bit of the cost and every bit of the materials. That was probably the biggest thing for me. I can't stand it when contractors don't tell you the whole story. HIVEX Basements was really good about being upfront about everything.

Our "go to guy", NATE has been super in all areas such as communication, explanation of any issues, knowledge of every trade, & creative suggestions! All the trades-people have been very diligent in their specialties as well.

Communication/Response Time

Communication/Response Time - Rahul did a great job.

I mostly liked that I had one point person to talk to, opposed to having several contractors. Having one person as a manager simplified the process.

Additional Comments

Additional Comments - I am really happy with the investment I made. I will take the Google review after completing the survey.

Presentation, workmanship, and attention to clealiness

Additional Comments

Additional Comments - I can't imagine a better company or better people to work with. They have done everything right. The project isn't finished, but we love everything that has been done so far. Best customer service ever.

Sales Knowledge

Sales Knowledge - The HIVEX Basement Finishing Co. salesperson was absolutely knowledgeable and helpful regarding my project.

Work was begun on time and has progressed as planned. The craftsmanship is excellent and the team has come up with creative ways to address "basement" issues.

I wish y'all did more than basements! This was a great first experience with home renovation. Nate and the team are knowledgeable, thorough, and well organized. There were a few unexpected things that popped up and they were taken care of swiftly. We are absolutely thrilled at how the basement turned out! THANK YOU ALL SO MUCH!!!

Additional Comments

Additional Comments - Dustin and everyone did a great job.

Additional Comments

Additional Comments - John and his team were the most professional contractors we have had the pleasure of working with, on any project.

All things considered, we were very pleased with their work and would definitely recommend them to our closest friends

I would highly recommend HIVEX Basements to everyone! Not only do they provide quality work, but also they are extremely easy to work.

So far we've had a mixed experience. The project is getting done much more quickly than our self-managed projects, and the planning/sales process was very impressive. But the execution has been sloppy at times, and resulted in a myriad of inconveniences for the tenants living in the upstairs unit. We haven't seen the final project yet, so I can't say whether or not we'd recommend them just yet.

Professional & Organized

Professional & Organized - Our project manager, Nate, was highly professional, highly responsive and a pleasure to work with.

Additional Comments

Additional Comments - The business owner, Chris, was also a pleasure to work with. The company made our experience very enjoyable and pain free. I can't recommend Nate anymore than I already have, and he is an outstanding project manager and a pleasure to work with.

We feel fortunate to have had HIVEX finish our basement. We found them to be well organized, friendly, competent and trustworthy; and we couldn't be happier with the finished product. Just as importantly, we were really impressed with how the work was done. It was obvious to us that HIVEX has worked hard to create an impeccable process. From the start, Jess made an impression on us when providing an estimate for the project. She patiently helped us decide what we wanted our basement to look like and took pains to provide a transparent and comprehensive explanation of the scope work - including the floor plan and the agreement – to ensure that there were no misunderstandings or hidden costs. Once construction started, our knowledgeable and friendly project manager, Bob, took the time to explain things, offer suggestions, and remain immediately available to us if we had any questions or concerns. Bob even had his team members put up a temporary fence in our backyard to ensure that our dog wouldn’t get out when HIVEX team members accessed our basement walkout entry. All members of the HIVEX team and subcontractors were hardworking, detail-oriented, and respectful of our home, ensuring a smooth process from start to finish. The entire project was completed in 6 weeks and every detail/request and expectation was met. We truly appreciated this level of professionalism, knowhow, and responsiveness and would highly recommend HIVEX to anyone looking for a reliable and skilled basement contractor to finish their basement! Thank you!!!!!!

Great service! Very professional, accommodating and responsive. My Project Manager (Benny) was AWESOME! He was extremely professional, kept me informed and accommodated my many changes throughout the project. He was pleasant, friendly and patient. Every crew from framing, drywall hanging, painting, carpet and flooring were all extremely professional, reliable and prompt. My finished basement exceeded my expectations! The corporate office staff was equally responsive and helpful. Someone was always available and willing to answer questions or provide details on the project. I highly recommend them if you plan to finish your basement.

HIVEX Basement Finishing offered very competitive prices, and they did good quality work for a great price. They priced out 4 different companies, including them, and they beat them all hands down.

We have already recommended HIVEX to our neighbors and friends!

Sales Knowledge

Sales Knowledge - Jess S knows everything about HIVEX off the top of her head! She is very knowledgeable about what they can do and their prices.

Communication/Response Time

Communication/Response Time - Bob S (project manager) was very easy to communicate with and helped any time small issues came up.

Hivex did an excellent job.

Quality Of Workmanship

Quality Of Workmanship - Very stellar

Problem Resolution

Problem Resolution - Only “problem” we had was a paint discolor in the bathroom, which was taken care of quickly.

Professional & Organized

Professional & Organized - From start to finish, Nate was on top of it through discussions in person and text.

Sales Knowledge

Sales Knowledge - Michael showed up on time - which is importantly to me - and went over every detail of the project.

Communication/Response Time

Communication/Response Time - Nate was spot on with all communications during this project. He is truly an asset to HIVEX!

Additional Comments

Additional Comments - I will be recommending HIVEX to all of my neighbors and friends that are looking for a high quality basement remodeling / finishing company to satisfy their needs.

The goodness began with the estimate, 15 minutes after entering my basement I had a printed estimate that never changed. Their organization, planning and implementation was like a choreographed production. Always on time and on point!

Quality Of Workmanship

Quality Of Workmanship - It was obvious from the beginning that each crew were experts in their craft!

Problem Resolution

Problem Resolution - Bob Salo, the job supervisor was excellent with tremendous customer service skill. He made everything happen, gave me weekly schedules and dealt with all issues.

Professional & Organized

Professional & Organized - They have basement remodeling down to a science and made many helpful suggestions that I would never have known or thought of.

Sales Knowledge

Sales Knowledge - As I mentioned above the estimate was complete in minutes and never changed. The had a very state of the art system for the estimate.

Communication/Response Time

Communication/Response Time - Bob Salo the project manager also got back to me in minutes!

Additional Comments

Additional Comments - I would highly recommend this company to any one as the did a fine job that I am extremely pleased with.

They have been great to work with, communicate well and have been really accommodating.

HIVEX were far and away the best basement contractor we spoke with about our basement project. They were incredibly responsive, very open and detailed with their plans, and accurate - we were exactly on time every step of the way!

Problem Resolution

Problem Resolution - We had no major complaints, but every minor complaint was immediately followed up with the exact resolution we asked for.

Professional & Organized

Professional & Organized - Well above many other contractors we've worked with.

Communication/Response Time

Communication/Response Time - Constant communications

Best experience with a contractor. They were polite, accesible and answered all of our questions.

From start to finish, the project was handled with professionalism and quality. John was knowledgeable and communicative and went out of his way during the final walkthrough to ensure minor discrepancies were identified and corrected. The team as a whole worked hard to complete the project and stayed on or ahead of schedule throughout.

HIVEX was absolutely fantastic to work with! They had everything planned out to the last detail and they were great about keeping us informed on progress. Jess and Bob Salos are top notch and had no problem answering all questions and addressing our concerns promptly.

Quality Of Workmanship

Quality Of Workmanship - The finished project is beautiful and we can't wait to have it furnished and to stain the bar that they custom built so that we can send pics to HIVEX.

Professional & Organized

Professional & Organized - Very well thought out project that was completed in less than 6 weeks.

Sales Knowledge

Sales Knowledge - Jess was able to guide us and give ideas for what might work best to allow us to get the most out of our new space.

Communication/Response Time

Communication/Response Time - Bob's responses to our inquiries was both prompt and courteous.

We were very pleased with Hivex Basements. Our initial meeting with the owner put us at ease with the work to be done. He explained everything and gave us an estimate right away. They started on time, and we received updates by email explaining the next steps along the way. The questions we had were answered on a timely basis. The workmen were polite and cleaned up every day. The one thing we did not like was that the workmen left the materials behind. We are not sure if that was explained to us at the beginning or if it was in the contract somewhere. It was nice to have the extra flooring and the trim paint, but we didn't need the large container of spackle or primer paint for us to deal with. That should be explained up front, or they should remove it as part of the contract. Otherwise Hivex was great.

HIVEX did a fantastic job and has outstanding, personalized customer service. We are extremely happy with the final project.

Additional Comments

Additional Comments - Working with HIVEX on this project was a seamless and smooth process. They are simply fantastic.

They were a very knowledgeable group. They were very professional, always had great communication and let me know what was going to be happening. All the crews did a great job and were very knowledgeable and open to talk about what was happening. They had great ideas and listened to any concerns I had, and offered recommendations.

Additional Comments

Additional Comments - Absolutely fantastic company! We were always informed of the next phase well in advance. The team communicated via text and email plus in person on the job site. They are professional, easy to work with, and completed our renovation 3 weeks early! Definitely recommend!

The whole Hivex business is a top notch out fit from starting and finishing your basement. They are a pleasure to work with. Bob & Jess Salo are awesome to work with. They make you feel like family and they care about your needs. Would highly recommend Hivex Basement Finishing Co.

I would recommend Hivex all day long.

Additional Comments

Additional Comments - You cannot go wrong with using Hivex.