Since the start of purchasing my home. Nothing was smooth. SO many important people came and went within the first week. Even as the home came to be finished, the manager changed form one guy to the next. Things i was mentioning weren't being implemented. during extreme storms, i would randomly show up to the house after drywall was in and all the windows were left open with rain pouring in. Very poor management in delivery, even poorer in customer service. The tree that was installed died after a few weeks of me moving in even though it kept getting watered. No other plant died, except for the tree. I brought it up and documented it. It was shrugged off the following spring i brought it up again..... they said I should've followed up with the previous guy who wasn't there anymore.

When I called about a complaint about the electric wall plug, they were great. The person who contacted me via text said he had already told me I needed to call the number on the cabinet. I did not appreciate how he talked to me.

I am not likely to recommend HistoryMaker Homes to a friend due to my overall experience. There were several areas where I felt the process and communication could have been improved. I hope the company takes this feedback seriously and works on enhancing the customer experience.

The home and the build are great. Everyone was easy to work with.

At the time of inspection, we were told that HistoryMaker Homes would come make some repairs. We have an issue with the electrical outlet on the fireplace and a few doors. However, they never came back. The driveway is also stained.

They can improve scheduling and provide better information.

House was beautiful with minimum findings through our 3rd party inspector. They broke down what they fixed per the inspector and anything they didn't they let us know why. Overall would recommend it was a quick and pleasant experience.

My favorite thing is getting to make choices.

Historymaker I feel is a decent outfit, however I suggest more leadership enhancement programs and trainings should be top on the agenda especially in the Houston sector/branch.

HistoryMaker goes above to make your dreams come true.

They were so attentive and responsive to my requests pertaining to the house that I was indeed greatly satisfied and ended up referring a close family member to HistoryMaker Homes.

Post Sales Service Amazing.

It was good at first when I bought the house. The sales person was very good. Lane, the warranty person that I dealt with when there were issues, was very responsive and communicative. They changed something in the system, and you now have to call and work your own warranty, whether it be with Whirlpool or someone else. I am basically doing the work myself, but not getting paid. What is the point of the warranty, if I have to chase people down instead of having a contact person do it for me? Why outsource? They had a great warranty at first, but they went cheap to cut cost and outsourced it, and that is when the quality became poor.

This is my second house that I have had HistoryMaker Homes build, and I have had very minor issues.

Awesome service

I had a great experience with HistoryMaker Homes! The team was helpful, the process was smooth, and the house they built is beautiful. Love my new home!

The houses are easily accessible and in a separate area compared to Sienna community, and it is also well maintained.

I love my home. The construction is solid. This is a good community. I have been here for 1 year now and would buy here again .

Have already done so

Compared to other builders in the area, and even in the neighborhood we chose, HistoryMaker’s quality and value for money stood out. The customer service and communication has been exceptional.

From the beginning of looking for a home to the end on closing our home was anamazing experience. Eric our sales person at the Attwater community in Waller went above and beyond with his service

Communication is always key and HistoryMaker Homes has been incredible with communication, not only through the build process, but as well as the time after living at home for a little bit. I have never seen this much attention to detail or phenomenal customer service.

The contractor did a great job, and was very helpful.

We had a great experience with HistoryMaker Homes, their staff were friendly, professional, and provided outstanding support throughout the entire process. Purchasing a new home can be stressful and they made it an enjoyable experience.

Some of the finishing quality around the home is pretty bad