I don't mind sharing my pleasure on how well things went. We were very pleased with the process and the outcome of our project.
Changes - I wouldn't change anything. It was just as they said it would be and it was smooth all the way.
Factors - The factors that were important to me in choosing Harvey Remodeling were the price, timing, and expertise.
Absolutely I would recommend
Factors - The most important factors are the planning and followup. Everything from design through the selection of materials, and up through the actual work which was done at a very high quality and I am very happy.
Pros: the bathroom remodel is beautiful and we love it; Cons: it was over budget by roughly 10% and behind schedule by a month
This was by far the best experience with any contractor that I have had. Christina, Al, and job foreman were all professional and did a great job communicating throughout the project. They went out of their way to make things as easy as possible. I would absolutely use Harvey again.
I think they do great work and they communicate effectively.
I was pleasantly surprised how good they were able to stay with schedule and budget
Communication - I like the weekly review meetings
Clean & Safe - Very professional
I have been using them for 18 years.
They have done several projects in my home and have turned out beautifully! They were on time and communicate well. They are very responsive and are wonderful people.
Factors - They have a very good reputation and they explain very well what they are going to do. They have a timeline and budget timeline as well. They always stick to that. We have a communications book where they write down what they have done and what to pay. We both follow what they do, so we are always on the same page, which I like. Their workers are good.
Harvey did 2 separate projects for us. First they did 2 bathroom renovations, which turned out lovely. After that they tackled the larger project of our entry, laundry, kitchen, dining and family room remodel. That project involved moving load bearing walls and other challenges which required schedule adjustments, but were all done to our satisfaction. The contractors at our house were always professional and very talented. Our lead carpenters were amazingly talented. The 2 projects were major overhauls to our house and have made it so much nicer to live in and enjoy.
Additional Comments - Everyone we worked with (Tim, Jacques, Eddie) were great.
Factors - The most important factor was that someone would work closely with me to help me make decisions.
Additional Comments - I would like to recognize Ben who was our head carpenter, he was great to work with and incredibly talented and we love our new bathroom.
Factors - Its very difficult to find someone who gets good reviews and they met all of our expectations.
Additional Comments - I always go with Harvey. They do great work, I trust them, and they're right down street from me.
Factors - I chose them because of their professionalism and customer service.
Additional Comments - They did a great job and I would consider them again for a project.
Factors - The most important factors were they are a full service provider. Also the fact that they were capable of operating in the general price range that I needed.
Factors - We were impressed with the level of communication and organization shown by Harvey throughout our initial contact and planning process for the project. We felt that the design team listened closely to our desires for the project and helped to work with us to achieve our vision for the construction. They came highly recommended to us for their consistent approach and ability to follow-through on-time and on-budget, which were aspects that were important to us.
Additional Comments - We were very pleased with how smoothly the design and construction process worked with Harvey. Their communication with us was frequent and clear and we were impressed with the consistent progress they made on the project.
Additional Comments - Very pleased overall with Harvey! I would recommend them to anyone!
Factors - Harvey had done our roof a few years earlier and I trusted their workmanship and professionalism. They did what they said they would do, and they did it when they said they would do it.
Factors - They have done multiple projects well for us
Factors - Due to the extent of the project, we needed a company, which was able to take care of everything from design, ordering material, project management, coordinating carpentry, plumbing, electrical work. Harvey Remodeling was able to take care of it all.
Additional Comments - We thank everyone at Harvey for an excellent job done!
Factors - We were referred by a relative that was very happy with Harvey.
Factors - Quality of work and ease of working with staff.
Additional Comments - Great experience again.
Problem Resolution - Always a follow-up if there were any concerns or questions. Very dependable staff (and good natured too).
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harvey Remodeling, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys