Areas Of Satisfaction - They arrived when they said they would - from salesman to installers. They fixed the grid and capping issues within reasonable time after notice.
Areas For Improvement - I don't think they fell short.
Areas Of Satisfaction - The fact that they got them all done in one day and then went around with us and showed us how the windows opened for cleaning,etc. was really good.
Recognized Excellence - All of them.
Additional Comments - I don't have any problems, everything was good, when I get around to doing the rest of the windows in my house, I will give them a call.
Areas For Improvement - I really do not feel that they have fallen short. This is our second project with them.
Areas Of Satisfaction - I thought they were just overall fantastic to work with.
Recognized Excellence - The people who came out to demonstrate and the salesman.
Additional Comments - All I can say is that when I need more windows I have a superior company to turn to now.
Areas Of Satisfaction - The windows themselves are nice.
Recognized Excellence - The salesman was very nice. He explained everything and answered all of our questions. I liked how he demonstrated the product.
Great company who's employees exemplify the highest degree of professionalism, courtesy, friendliness and helpfulness!!
David did a great job installing my front entry door and storm door. There was an issue with the entry door and he made sure that it was resolved quickly. He has excellent communication skills and discussed the job in detail before the work was performed.
Katie and all of the staff at Kieffer's are amazing to work with!
Very good cleaning capability and professional attitude when face-to-face. But need to improve their promptness and focus in communicating with customers.
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