Excellent people. Ed Gibbs has brought family and legacy values into this business. They tell you what they are going to do and they deliver with quality, on time and as quoted...simple as that.
I would highly recommend GIB-San Pools.
I have recommended them two times already, and they have done two other projects in my neighborhood because of it. I think they are a very good company to be honest.
I would definitely highly recommend the Gib-San team to any of my friends or relatives -- I already have!
Gib-San Pools offers high quality and they are very professional.
Excellent craftsmanship and very clear lines of communications.
Terrific workmanship and great service
They exceeded all of my expectations!
They exceeded my expectations with their timing of the project.
Gibsan offers innovative products/pool technology that other pool companies don’t. Also, Gibsan came up with a beautiful design for our pool that is unique to our backyard.
Despite Covid-related delays, Gibsan was able to finish our pool in a timely manner.
We've used Gib Sans for years. They are friendly, and efficient. Best customer service overall.
Recognized Excellence - Ed Gib, Kaleigh, and Derrick
Areas Of Satisfaction - Their overall customer service.
Gib-san are true pros. Every detail is well organized, from design to work crews to client communication. We couldn't be happier having selected them to work on our backyard oasis.
John Kenyon is amazingly talented and a pleasure to work with. His talent and expertise brought our dreams to a reality.
We have had a very positive experience.
Could not have had a more positive experience building our dream pool with Gib-San. The end result is beyond our expectations. Special shout-out to Regi our Project Manager who was honest and straightforward throughout, always did what he said he was going to do, and above all else is a really great person.
Working with Gib-San has been an absolutely fantastic experience. The products are second to none, the level of service and attention is off the charts, and the end product is spectacular. Can't recommend them more highly.
Very happy with the professionals at Gib-San! They installed my pool 10 years ago and have been looking after it every since. My pool is always sparkling clean and any repairs are done in a timely manner. If you are looking for a great team to keep your backyard oasis in tip top shape call Gib-San!
I have dealt with them a number of years. Their quality and professionalism are top notch of any company I have ever dealt with. If anyone is thinking about a pool or backyard redone they have the knowledge and workmanship to make your dream come true.
Bought a house with a pool this past summer. Didn't know the first thing about pool maintenance beyond what I could learn on youtube. Connor and the Gib-San team have helped me enormously with service, and the team at the retail outlet have been great re chemical maintenance. Thanks to everyone.
Gib-San repaired our pool skimmer promptly and expertly -- the new stone skimmer cover is a great improvement over the old plastic one that was trashed by a lawnmower1
With the exception of a few employees, Evan Baard and Peter Fris this was not a great experience at all! Unfortunately I would not recommend them at this time.
The staff were very friendly and when some issues arose they were more than happy to take care of it, which made the process very easy.
They are very good. I would strongly recommend.
They did a good job.
They are fabulous to work with.
Quality design, quality work and expertise is what Gibsan stands for. I would recommend and use them for any pool project.
I have always received excellent service.The staff are knowledgable and take time to ensure that you know how to correctly use any product. With regard to chemicals I have been given very specific instructions so that my pool chemistry is in balance.
Technicians did an excellent job, particularly in vacuuming out every bit of organic material from the bottom of the pool before filling. They were very efficient, informative in their comments, and pleasant to talk with.
The crews damaged a garage door and did not even acknowledge it. I have photos and the damage was done when only GibSan had access to the yard to the damage was unquestionably caused by them. The different crews used the area behind our garage as a urinal. This was within a few fee of our neighbors fenceline and was extremly disprespectful to us and our neighbors.
Having trouble starting pump. But I was told to fill the pool up and Gib-san would send out Shawn to start it, as he did last year.
Fantastic organization all around. We've been impressed with the quality and service for over 12 years!
We had a great experience buying our hot tub from Gib-san. They were knowledgeable, helpful and courteous. The delivery was smooth and professional.
We have been very happy with our service from Gib-San over the past five years and will continue to use them for both our hot tub and pool.
They were a pleasure to deal with. They were always available. They were courteous, clean, and tidy. I have not complaints.
Keep up the good work.
Areas Of Satisfaction - I was the most satisfied with the customer service and quality.
We love our pool!
They are a pleasure to deal with!
Gib-San staff and technicians were very professional and dependable. They always kept the construction site safe and impeccably tidy. After the pool was done and they were still working on the landscape they made sure the area around the pool was cleaned daily after they left. We were so happy we could enjoy using our new pool throughout the project.
From the moment of concept through delivery of final build, the staff at Gib-San treated my husband and I as valued members of their team, transforming the vision of our backyard oasis into a reality, surpassing our hopes and dreams. The entire crew was extremely professional, courteous, attentive and hard working throughout the build, always ensuring that at the end of each day they left our backyard job site safe and secure, as well as clean-as-possible. We were kept well informed and involved in all decisions as the Project Manager assigned did a wonderful job communicating and managing change requests along the way. From the onset and throughout the project, it became most apparent that Gib-San is not just any pool builder. Their industry knowledge, keen sense of design and build experience, coupled with their genuine desire to surpass client expectations, led to a wonderful project experience and the delivery of an end product that we are not only proud of but that we will cherish with our family for years to come. Our highest recommendation goes out to Gib-San for their excellence in client service and outstanding project and end-product delivery.
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