At Gateway Heating & Cooling, we are more than a heating, ventilation, and air conditioning (HVAC) company. Yes, we can take care of any heating and cooling need you may have. But more importantly, we focus on your health, safety, and comfort. No matter what you may need in heating and cooling, we are here for you. We work with traditional systems as well as more unconventional ones. Our team is ready to handle installations, repairs, and maintenance of all your HVAC systems.
I aggree with everyone above. In our experience the most common thing that tends to happen in the design process is that the design tends to overrun the budget and often there can be delays and added ... read more
If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
Hello Debbie, I would ask how that was determined. I think that fact that the question was brought up in the first place really raises a red flag. In my experience, if there was a question about cha ... read more
The feedback presented on this page was collected by GuildQuality from Verified customers of Gateway Heating & Cooling using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
Gateway Heating & Cooling
855 Winchester Road, Mount Sterling, KY http://www.gatewayhvacky.com/(859) 404-0495
GuildQuality surveys
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about their experience and that members get the most accurate and detailed feedback possible.
Public reviews
When a survey contains the "Review" question, that respondent's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the respondent and verified by GuildQuality.
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Each item listed under "Satisfaction" represents a specific question asked by GuildQuality to respondents of Gateway Heating & Cooling surveys as part of our process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A respondent is considered satisfied about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.