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Great people and service.. Product quality is already suspect 6 weeks into use..... Frankly I'm rather surprised..
Rusty nails left all over the site... I've found about 20 so far. Most of them were just lying in a line beneath the gutter, not hiding anywhere.The downspout on the gutter is curved into an S shape so that rain leaks out the side (bottom?) of the downspout. They say they've been out to fix the prob... more
From start to finish Chris Kress worked with me very patiently and professionally. I was kept well informed by Sue Whitford. The whole process of getting a new roof was as good as it gets. I would recommend working with Energy Plus Home Improvement.
It took the stress out of trying to plan it yourself.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Garrett Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys