I have only had experience with Garman Builders for a short time and we are still in our 1 year warranty period. However, so far they have been very responsive to any issues.
Everyone we worked with was amazing.
Quality home and fast build. Only major downside was communication between the sales and construction teams.
I didn't like my financial recommended partener. They weren't clear with me on the transaction from a construction loan to a 30 year year loan.
We felt very involved and informed throughout the building process
We relocated from another state and selected Garman as our builder. Originally from PA, we were excited to have Garman build our new home, as their reputation was that of quality and honesty. The process was tight, everyone was polite and the PM was very good at keeping us informed. The issue surrounds a deed restriction specific to this development. This restriction was not fully explained during signing, and we didn't think anything of it. After we moved in, we decided to put in a fence - the posts go in and a neighbor threatened to take legal action - note this was communicated to us through Garman sales and PM . They called us, and told us to refer to this document we signed - and that its not enforceable, and to contact a lawyer - i received some recommendations. a note: we just moved in, from out of state, and all of this was avoidable.... - when i reread the document, it mentioned there was an approval process - I asked sales and PM who / where I was to get approvals (Note: I had already received a permit) - the response was 'i don't know or i cant tell you' - 2 weeks later i found the person through public document and received the 'approval'. The handling and deception were unacceptable, and frankly, soured me on buying from Garman and recommending Garman to anyone. If the company was not honest about an approval process (note: there is no HOA), what else are they hiding? I'm sure these items will materialize as time progresses, but the only leverage I have is to recommend potential customers to select another vendor.
Build better sound proving in bedroom, awakened by loud neighbor
Garman builds houses that you can call a home. There is a uniqueness and sharpness to homes built by Garman, and most importantly, you get value for your money.
Lighting package, switches, placement of switches is chaotic at best. The placement makes no logical sense. The lack of two-way switches for rooms with multiple entrance points is consistently poor throughout the house. Landscaping provided was significantly below expectation in terms or quality, planning and thoroughness than what I would expect at this price point.
My home is made of quality work and materials for the most part. There are some things that I would have appreciated the option to upgrade (back part of a drawer has plastic pieces, would have upgraded to metal, a front door that doesn’t have so much glass, space between island pendants are not equal, primary shower- tile to ceiling, shower along back wall making it bigger, primary toilet-install a door, different door handles (instead of round)
I would recommend everybody to Garman.
Our home seems very well made.
Garman was easy to work with. They gave us a detailed schedule and delivered on time or ahead of schedule, as promised, at each stage of the process, which in our experience is rare for a builder.
Garman worked with my schedule in order to let me plan my move efficiently. They answered my questions throughout the process and had my quality home completed ahead of schedule!
Be more flexible with options, and hire subcontractors that do better quality work
There was a design flaw in the kitchen with the island too close to the main counters. The stairs to the first floor were too steep for children, another design flaw in their Davenport plan
We like the beautiful styles, floor plan and stonework of our home. The team has been professional and prompt with all of our concerns.
The workmanship and also very organized. Really like the Garman book we received at home orientation.
The closing process was a disappointment.
Very pleased with the quality, design and schedule for building of our house. Stan Martin was extremely helpful through the entire project and Sue in Customer Care took care of any issues that we had.
Quality and responsiveness.
The project manager was extremely helpful and attentive. The home style and design are all top quality. We are very pleased overall.
The out sourced team handling sales and settlement process was not concerned about my needs. Their lack of communication and people skills was clearly evident. Several people left the consulting company during our building process.
Felt that the communication during the build was excellent. Micah was wonderful in keeping us updated on progress and plans. The quality of the build of our house was superb. Very well done, with almost no issues.
Everything about the process was smooth, organized, efficient and easy to follow. We would highly recommend Garman to anyone! And we do!!!