Garman was easy to work with. They gave us a detailed schedule and delivered on time or ahead of schedule, as promised, at each stage of the process, which in our experience is rare for a builder.

Garman worked with my schedule in order to let me plan my move efficiently. They answered my questions throughout the process and had my quality home completed ahead of schedule!

Be more flexible with options, and hire subcontractors that do better quality work

There was a design flaw in the kitchen with the island too close to the main counters. The stairs to the first floor were too steep for children, another design flaw in their Davenport plan

We like the beautiful styles, floor plan and stonework of our home. The team has been professional and prompt with all of our concerns.

The workmanship and also very organized. Really like the Garman book we received at home orientation.

The closing process was a disappointment.

Very pleased with the quality, design and schedule for building of our house. Stan Martin was extremely helpful through the entire project and Sue in Customer Care took care of any issues that we had.

Quality and responsiveness.

The project manager was extremely helpful and attentive. The home style and design are all top quality. We are very pleased overall.

The out sourced team handling sales and settlement process was not concerned about my needs. Their lack of communication and people skills was clearly evident. Several people left the consulting company during our building process.

Felt that the communication during the build was excellent. Micah was wonderful in keeping us updated on progress and plans. The quality of the build of our house was superb. Very well done, with almost no issues.

Everything about the process was smooth, organized, efficient and easy to follow. We would highly recommend Garman to anyone! And we do!!!

Garman builder were very easy to work with from the beginning design process to the end of construction. I really liked their organized process and how they stuck to their schedule almost to the day, and even finished my home over a week early. All workmen I encountered were professional and courteous.

Overall, I had a good experience, however I feel as though short cuts are taken with the HVAC duct work in the basement. The duct work should be insulated and not drip water if 2 dehumitifiers are running 24/7.

Nice House overall. Was hoping for semi custom got a development house, but that is okay.

I’ve purchased several homes before and some were new construction. These homes were from local builders and some very large nationwide builders. Garman by far out performed them all!

Good focus on the presales and sales experience and effort, so far the post sale support has been slow and could improve. Lack of attention to landscaping, exterior appearance of property is a detractor.

We are having things like our walls and trim break - it’s clear that Garman did not use the best materials. They also short cutted our back yard in terms of an easement

Overall experience was great. We had some hiccups along the way, but Garman was able to work through the majority of them. We are still waiting for some items to be completed (almost 8 weeks after settlement), but I recognize this is likely outside of Garmans’ control.

We are very pleased with the quality and the communication between the builder and ourselves as a house being built.

They have bad customer service. Things are already breaking and/or were not done correctly, and they are fighting to fix it when it is their mistake.

They are quality builders, but their sales people's responses to questions and complaints are slow. They blame the customers for their mistakes, and they are not considerate of the residents who are the first to purchase homes in their development.

Quality construction.

Our rating is lower as we were not allowed to make a minor structural modification to the mechanical room. Our initial discussions with Krista were that we could make modifications - but without warning that option was no longer available. Additionally, H2 failures to install wire shelving and other features properly resulted in clothing and shelf contents falling to the floor because the entire rack released from the wall. Another wire closet rack pulled out of the wall. The entire contents of the pantry had to be removed as they had not properly installed the wire shelves, and this could/would result in another failure. A toilet paper holder and a towel bar had to be repaired as they had loosened. We are expecting additional issues resulting from the subpar quality of their work. The fact that we had to wait two weeks for the repairs to be scheduled was frustrating-

We have been in the house 1.5 months and there are alot of issues.

The house is built well but the interactions and lack of communication from the staff was disappointing.

We’ve already recommended Garman to several friends, family members, and coworkers. Our experience so far has been very positive.

When they first were building the house, we spoke to the project manager about the weather issues, especially rain and ice, since they started in December 2024 and planned to finish in March. He assured us that Garman has been building for over 50 years, and that they knew how to keep the materials safe from those problems. We came to one of the owner inspections to find that the plywood flooring was sopping wet. He said it was no problem. We now have terrible floor squeaks in the front hall, kitchen, and entrance to master bedroom. We use these every day of course, so even within the first year, my house squeaks.

Complete information about the lot was never shared like I have an easement in the back yard so I can't built anything.

Overall everyone I felt with at Garman were very helpful.

We thought Garman did an outstanding job from start to finish and would highly recommend Garman Builders.

Good construction, responsive with issue

Supposedly it was too late to make any modifications including not finishing the closets or floors. I could've had these completed with the correct flooring being that you guys chose cheap, toxic materials and now I have to pay to have it undone and then redone properly. I didn't even ask for any reduction in price for it. Absolutely ridiculous. In addition, having a "spec" house, I cannot get my car in the garage if there is another car in the driveway nor can my car get into the garage and open my trunk at the same time.

So far, so good. It is a community in development so we will see, but pleased so far.

Not a Spec Home!

Your process. It was extremely confusing as to what Melanie was responsible for documenting vs what Kristen at Design was responsible for documenting. It was also mentioned that we were guinea pigs and I have to say, what we went through was tough. Not always knowing/understanding who should be doing what was extremely confusing. Also, we had to spend hours each time we were sent a document to ensure things were correct and nothing was missing. And we found items during most reviews, why, not sure, but that was frustrating.

Attention to detail despite your standard of excellence.

The quality of their work was excellent and they stayed on schedule throughout the project.

Having built 4 houses, this was the most enjoyable of the other experiences due to the organization and professionalism at Garman.

Our home seems to be a solid, well made home overall. It has updated design features that support our family functionality.

I was satisfied with the construction except for the ceiling fan. Other than that, I have no complaints.

QUALITY OF WORK WAS GREAT

It would be nice if Garman would get back to us within the two day timeframe as promised. In the meantime grinning they did, however, there are issues of concern. One being the screen they came to look at needed replaced still hasn’t been replaced. The yard situation is daunting. Still loads of bugs rocks and debris making it very difficult to navigate with a dacshund. Our dog stares at other yards. Also had great weather so that excuse is invalid.

I have built homes before and I feel like some corners have been cut. Stan Martin is first rate. He was my contact person and kept me posted. He was attentive and concerned that things were done right.
A gas water heater was installed and we have propane. We were w/o hot water for days and that could have been very dangerous
Every time I asked for an extra outlet or can light there was an extra charge. I don’t like the fact that the outlets are not totally hot, and some of the placement and lack there of is disappointing.
I was disappointed that the garage was not painted or the hall leading down to the basement. For a house that cost almost a million dollars, I would think those things would have been taken care of.

Available and quick close.

Everyone was very nice and helpful.

I have no comment.

Everyone through the buying process and warranty period were extremely kind and helpful especially since they knew I was a first time home buyer.

Depends how final repairs turn out.