Quality is good; processes not so much.

I have only had experience with Garman Builders for a short time and we are still in our 1 year warranty period. However, so far they have been very responsive to any issues.

Everyone we worked with was amazing.

Quality home and fast build. Only major downside was communication between the sales and construction teams.

I didn't like my financial recommended partener. They weren't clear with me on the transaction from a construction loan to a 30 year year loan.

We felt very involved and informed throughout the building process

We relocated from another state and selected Garman as our builder. Originally from PA, we were excited to have Garman build our new home, as their reputation was that of quality and honesty. The process was tight, everyone was polite and the PM was very good at keeping us informed. The issue surrounds a deed restriction specific to this development. This restriction was not fully explained during signing, and we didn't think anything of it. After we moved in, we decided to put in a fence - the posts go in and a neighbor threatened to take legal action - note this was communicated to us through Garman sales and PM . They called us, and told us to refer to this document we signed - and that its not enforceable, and to contact a lawyer - i received some recommendations. a note: we just moved in, from out of state, and all of this was avoidable.... - when i reread the document, it mentioned there was an approval process - I asked sales and PM who / where I was to get approvals (Note: I had already received a permit) - the response was 'i don't know or i cant tell you' - 2 weeks later i found the person through public document and received the 'approval'. The handling and deception were unacceptable, and frankly, soured me on buying from Garman and recommending Garman to anyone. If the company was not honest about an approval process (note: there is no HOA), what else are they hiding? I'm sure these items will materialize as time progresses, but the only leverage I have is to recommend potential customers to select another vendor.

Build better sound proving in bedroom, awakened by loud neighbor

Garman builds houses that you can call a home. There is a uniqueness and sharpness to homes built by Garman, and most importantly, you get value for your money.

Lighting package, switches, placement of switches is chaotic at best. The placement makes no logical sense. The lack of two-way switches for rooms with multiple entrance points is consistently poor throughout the house. Landscaping provided was significantly below expectation in terms or quality, planning and thoroughness than what I would expect at this price point.

My home is made of quality work and materials for the most part. There are some things that I would have appreciated the option to upgrade (back part of a drawer has plastic pieces, would have upgraded to metal, a front door that doesn’t have so much glass, space between island pendants are not equal, primary shower- tile to ceiling, shower along back wall making it bigger, primary toilet-install a door, different door handles (instead of round)

I would recommend everybody to Garman.

Our home seems very well made.

Garman was easy to work with. They gave us a detailed schedule and delivered on time or ahead of schedule, as promised, at each stage of the process, which in our experience is rare for a builder.

Garman worked with my schedule in order to let me plan my move efficiently. They answered my questions throughout the process and had my quality home completed ahead of schedule!

Be more flexible with options, and hire subcontractors that do better quality work

There was a design flaw in the kitchen with the island too close to the main counters. The stairs to the first floor were too steep for children, another design flaw in their Davenport plan

We like the beautiful styles, floor plan and stonework of our home. The team has been professional and prompt with all of our concerns.

The workmanship and also very organized. Really like the Garman book we received at home orientation.

The closing process was a disappointment.

Very pleased with the quality, design and schedule for building of our house. Stan Martin was extremely helpful through the entire project and Sue in Customer Care took care of any issues that we had.

Quality and responsiveness.

The project manager was extremely helpful and attentive. The home style and design are all top quality. We are very pleased overall.

The out sourced team handling sales and settlement process was not concerned about my needs. Their lack of communication and people skills was clearly evident. Several people left the consulting company during our building process.

Felt that the communication during the build was excellent. Micah was wonderful in keeping us updated on progress and plans. The quality of the build of our house was superb. Very well done, with almost no issues.

Everything about the process was smooth, organized, efficient and easy to follow. We would highly recommend Garman to anyone! And we do!!!

Garman builder were very easy to work with from the beginning design process to the end of construction. I really liked their organized process and how they stuck to their schedule almost to the day, and even finished my home over a week early. All workmen I encountered were professional and courteous.

Overall, I had a good experience, however I feel as though short cuts are taken with the HVAC duct work in the basement. The duct work should be insulated and not drip water if 2 dehumitifiers are running 24/7.

Nice House overall. Was hoping for semi custom got a development house, but that is okay.

I’ve purchased several homes before and some were new construction. These homes were from local builders and some very large nationwide builders. Garman by far out performed them all!

Good focus on the presales and sales experience and effort, so far the post sale support has been slow and could improve. Lack of attention to landscaping, exterior appearance of property is a detractor.

We are having things like our walls and trim break - it’s clear that Garman did not use the best materials. They also short cutted our back yard in terms of an easement

Overall experience was great. We had some hiccups along the way, but Garman was able to work through the majority of them. We are still waiting for some items to be completed (almost 8 weeks after settlement), but I recognize this is likely outside of Garmans’ control.

We are very pleased with the quality and the communication between the builder and ourselves as a house being built.

They have bad customer service. Things are already breaking and/or were not done correctly, and they are fighting to fix it when it is their mistake.

They are quality builders, but their sales people's responses to questions and complaints are slow. They blame the customers for their mistakes, and they are not considerate of the residents who are the first to purchase homes in their development.

Quality construction.

Our rating is lower as we were not allowed to make a minor structural modification to the mechanical room. Our initial discussions with Krista were that we could make modifications - but without warning that option was no longer available. Additionally, H2 failures to install wire shelving and other features properly resulted in clothing and shelf contents falling to the floor because the entire rack released from the wall. Another wire closet rack pulled out of the wall. The entire contents of the pantry had to be removed as they had not properly installed the wire shelves, and this could/would result in another failure. A toilet paper holder and a towel bar had to be repaired as they had loosened. We are expecting additional issues resulting from the subpar quality of their work. The fact that we had to wait two weeks for the repairs to be scheduled was frustrating-

We have been in the house 1.5 months and there are alot of issues.

The house is built well but the interactions and lack of communication from the staff was disappointing.

We’ve already recommended Garman to several friends, family members, and coworkers. Our experience so far has been very positive.

When they first were building the house, we spoke to the project manager about the weather issues, especially rain and ice, since they started in December 2024 and planned to finish in March. He assured us that Garman has been building for over 50 years, and that they knew how to keep the materials safe from those problems. We came to one of the owner inspections to find that the plywood flooring was sopping wet. He said it was no problem. We now have terrible floor squeaks in the front hall, kitchen, and entrance to master bedroom. We use these every day of course, so even within the first year, my house squeaks.

Complete information about the lot was never shared like I have an easement in the back yard so I can't built anything.

Overall everyone I felt with at Garman were very helpful.

We thought Garman did an outstanding job from start to finish and would highly recommend Garman Builders.

Good construction, responsive with issue

Supposedly it was too late to make any modifications including not finishing the closets or floors. I could've had these completed with the correct flooring being that you guys chose cheap, toxic materials and now I have to pay to have it undone and then redone properly. I didn't even ask for any reduction in price for it. Absolutely ridiculous. In addition, having a "spec" house, I cannot get my car in the garage if there is another car in the driveway nor can my car get into the garage and open my trunk at the same time.

So far, so good. It is a community in development so we will see, but pleased so far.

Not a Spec Home!

Your process. It was extremely confusing as to what Melanie was responsible for documenting vs what Kristen at Design was responsible for documenting. It was also mentioned that we were guinea pigs and I have to say, what we went through was tough. Not always knowing/understanding who should be doing what was extremely confusing. Also, we had to spend hours each time we were sent a document to ensure things were correct and nothing was missing. And we found items during most reviews, why, not sure, but that was frustrating.