I am extremely thankful and pleased with the way Frank's Roofing took care of my roof, soffits, gutters. They responded quickly to my emergency and saved my home from serious damage.
Overall, we are very satisfied with the job. The staff worked consistently and fast on a very hot day and was able to finish with an immaculate cleanup. They were cheerful, patient and helpful with questions. We love the shingles!
I have 40+ years of construction experience, which includes the installation of roofing materials. I also have a building inspector license. The workmanship and professionalism that Franks Roofing and his staff gave, makes me glad we picked them for our new roof covering.
I called them many times after they broke a light bulb in my house. They never came to fix it.
I've been dealing with Frank's Roofing for over 25 years and they've always been wonderful.
very responsive and professional
I am completely satisfied. It was excellent!
This the second house with Owens Corning shingles that Frank has done for me. They have been fantastic every time. I love them.
They did a wonderful job of taking the whole roof of and putting new roofing down, as well as installing four skylights. The skylights have never leaked, the roof is great, and the team was pleasant.
The communication was wonderful, the team leaders would come out and check on the project regularly, and the crew knew exactly what they needed to do and they did it. Anyone that I spoke to was very courteous. If I ever had any questions, they were able to answer them without passing me on to someone else.
The whole process was easy and the quality was good. They did what they said they would do, when they said they would do it.
Nathan Pratt was our representative with Frank’s Roofing. Nathan was very helpful and professional from getting a competitive estimate through installation, clean-up and inspection. He made sure we knew what to expect and that the job went smoothly. Would highly recommend Nathan and Frank’s roofing for your roofing needs in the Sanibel / Ft Myers area.
They did a great job. The sales guy was really good. They cleaned up afterward. Easy to work with.
Quality Of Materials - Very pleased with the quality of the materials used to replace our roofing needs.
Areas Of Satisfaction - Kept to time-line Work was done professionallyStaff easy to speak too
Current Referrals - Already recommended Franks to several neighbors.
Areas Of Satisfaction - The overall experience was excellent!
Areas Of Satisfaction - I'm satisfied that they use Owen's Corning products, how the salesperson knew what he was talking about, and how he made me feel confident about going with them.
Additional Comments - They were also able to help me with my wood siding chimney, by getting someone to do the work for me. I kept asking everyone if they can do the work but I was being turned down. Frank's Roofing was able to find someone to do the work for me.
Additional Comments - I would strongly recommend Frank's Roofing.
Clean & Safe - The employees used tarps to cover everything. Mutiple passes with magnets afterwards to make sure all nails picked up. Serious about our property not being harmed. Thank you.
Areas Of Satisfaction - they were extremely fast and my new roof was installed in one week
This was for America Charters. Everything went well. It was perfect. They were on time and the price was right. It was exactly what I expected. They did work for me in the past and I have never had any problems.
Areas Of Satisfaction - We're extremely pleased w/ their performance, professionalism, and timeliness in getting our roof done. We are satisfied with the personal and professional contact of our representative, and also Tony, who was in charge of scheduling.
They showed up early got started and was finished with the job quickly and we love our new roof.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Frank's Roofing & Spraying, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys