The installers were very considerate to my needs.

Everyone on the installation team were really nice and worked hard.

Well thought out design details, careful workmanship, worked with me to meet my needs, beautiful results.

Waiting for job candy door lock.

Mike and Tanner arrived at a time (around 10:45 am) later than what we were told, and they finished up later (around 6 pm) than what we were expecting. After the work was done and installers left, we cleaned the windows and found defects with many window seals. We have reported the issues and are awaiting word from Bee on how and when these issues will be addressed.

We liked the sales process and the communication before, during and after the project was completed.

Craftsmanship of our installer. Installer was very reliable. His spoken words were very dependable.

this is 3.5 stars only. IF the salesperson just kept the relaxed sales conversation and not turn it to a high pressure sales tactics for me and my wife, would have given a higher rating.

They were professional, organized and friendly. It was an easy process from start to finish. I am overjoyed with the end results.

Installed windows on 4/17 that do not even open. I was at work on final day of install so was not able to test them myself. Now I'm told that no one will even look at them until 5/21, five weeks after work was supposed to be completed.

They haven't fallen out yet.

While the install was excellent and the team of Barry, Justin, Nick and Ryan was professional, knew what they were doing, and did a terrific job of both the installation and keeping my house clean, and then subsequently doing a nice cleaning afterwards, it's unfortunate that the business side (sales, measuring, paperwork, etc.) does not come close to their quality. If I could have worked only with the installers, I would have been very happy. Sadly, I wish I had cancelled the contract within the legally allowed timeframe to avoid so much of the nightmare working with this company prior to the installation! It's wrong for the business side to leave the mess to the installers who then take the brunt of any issues and all the frustration the business side creates.

Their prices are high, the attention to detail throughout the process is non-existent, and what they say vs. what occurs does not line up. $21,000 for the job (paid upfront due to going through Costco) and they didn't measure right (1 window more than 2" too short, never looked at outside to determine how to install!), installers not informed of what to expect requiring the installers to modify and adjust their work which required building up one sill. The company lied on the building permit to the city stating less than half the cost for the job and therefore paying less than half the permit fees. When attempting to escalate issues, there was no response except from the people I had the issues with! 5 windows are double-hung and yet no sash pull on the upper windows, which are available according to manufacturer, but this company stated "this is just how they are made" making me go direct to manufacturer for help.

The installers were not even informed of being schedulded until the day before, yet the company required me to book the install date 5+ weeks in advance. Of course, on the day they were supposed to arrive, I got a call 2 hours after they should have been here to be told they weren't coming that day. This company caused me an entire day, wasted due to really bad time mgmt costing me more than $2,000 of work, so now the cost of this job went up even more!

Therefore, they failed in all ways except the install itself and therefore the other work I am planning to do and could have used them for (roofing, additional windows, etc.) will definitely, absolutely go to some other company. Beware!!

The entire process was smooth, and Bee Window did a really good job.

The professional and friendly service; before, during and after the job.
The quality of the work.
This was a positive experience, all around.

My satisfaction began with meeting my salesman, Matt Middleton. He was friendly, knowledgeable, and willing to listen to what I desired in my new windows. The measurement fellow, Jerry was equally knowledgeable but more on the quiet side. He did a good job of measuring for my windows. The project was complete with the installers. They were terrific! I could not have asked for a better crew. I am very satisfied with Bee Window.

Yes, very satisfied with quality of materials and installer.

Yes

I did recommend the windows to my sister who has purchased windows and now is getting a new patio door installed she really liked mine

They don't do the work that their salesperson says they are going to do.

Took from August 24 to March 25 to get the proper windows installed. Job required Tempered glass per code, was quoted this. Knowingly installed the incorrect product, failed inspection and took 3 visits to rectify

Matt Lang and his team were thorough and professional. Excellent installers.

Quick response, friendliness from the first call to the last moment of installation, and loving the door.

Very professional prompt service. Our windows and patio doors are beautiful! They are exactly what we wanted.

For replacement windows, yes. For bathroom installation, no.

Bee Window was very thorough and the quality of the product is great.