Job well done

There was a lack of communication with the installer about insuring if I was happy with the installation. He knew I was unhappy and did nothing to reassure me. I had to make a follow up call for a technician to adjust the door to close correctly.

Great product, sales, price and staff!

Bee Window is a great company to work with. Their work and craftsmanship says it all. They delivered great results, more than I expected.

yes liked service

Shene was a great sales rep and Brian did a wonderful job with the installation

We have already mentioned to neighbors our satisfaction with our window replacement and patio door replacement.

We have had issues with our window installation. The repairs are not complete yet so I am leaving it in the middle.

The representative, Zach Baily, that came to the house was wonderful to work with! He took time in explaining options and the process. Zach was great!! Levi who was our installer, was equally wonderful to work with! Very professional, competent, and caring!

They did a very good job. They're very professional.

From start to finish Bee made the process seamless and easy.

The job is not completed yet. And given the problems we have encountered I do not anticipate a resolution that would result in me giving a positive recommendation.

I have talked with friends about my experience with Bee Windows. Price is the biggest issue with those that I have spoken with but for me the cost was worth it. I had a very professional and pleasant experience throughout the entire process.

I have already highly recommended Bee Window after the installation of my porch enclosure windows. Un fortunately, with being a Senior Citizen finances are tight for all of my friends. I'm hoping they will Pass along to others who may be in a better financial situation.

This would have been a 5 prior to my more recent experience. After purchasing 6 windows I would have expected a prompt response when the windows I wanted quotes on were previously inspected by two Bee Window employees. I know the lighting may make it difficult to see so I wasn’t upset that this was missed but very disappointed in the lack of response when I called about this. Our initial goal was to replace any windows that were bad.

From the initial visit with the sales representative to the installers, it is obvious the customer service is the key to Bee Windows success.

On time, courteous, worked continually, shower looks great

I am THRILLED with the results.

Our new sliding door is still difficult to close and lock. Have to try it a couple times.

The new Master Bath Shower is unbelievable! We wish that we would have done this earlier, it makes the whole bathroom look like a new bathroom. Thank you Nick, you truly are a fantastic artisan.

Very fast, very polite and pleasant crew. Got the work done great and it looks beautiful both doors.. So much beautiful light in the home now. Looks awesome 💯💯

From sales to install was seamless. The installers came in and got right to work. They had all the windows in a sealed in one day. Came back the next for the trim work outside.

We used Bee about 30 years ago at our old house and was impressed then with their professionalism and knowledge of windows.

As many years Bee has been around they have been doing something right. They wouldn’t be in business if they didn’t do great work. Wouldn’t hesitate to use them on any job.

Everything happened the way I was told that it would happen. I never felt pressured at any stage of the decision-making process. everyone was on time for their appointments. Wind conditions were too windy for our installer to work. Safety was the prime consideration, and everyone was OK with the fact that the job went a bit long because of the high wind conditions. overall great job by everyone in involved!

The crew was great and the windows are very nice. The problem we have is that the screens keep falling out of the windows onto the ground outside. The crew must not have installed the screens properly and they are too large for us to put on.

From the very first meeting with the sales rep who did not try to pressure me in signing a contract the very first meeting. He allowed me to think about this major home improvement project. To the technician who came for final measurements to the installers everyone were so professional and friendly.

I was asked on FB who did installation. I said Bee Window.

The employees were helpful every step of the way in every department, and I enjoyed doing business with them.

The sales pitch was convincing, the installers were great, and following that we have been disappointed with the service. See problem resolution comment

The quality and service were very good.

We had our windows done years ago and were very pleased.

They have been great to work with, very honest, and installed the windows ahead of their scheduled time.

The install was scheduled on 03/12, they cancelled that morning. Rescheduled for 03/21, sent 1 installer for the job. He could not do the install by himself.
Mark the install manager came out, said the windows were ordered in the wrong size. Not impressed with him at all. Robbie installed 1 window, they put white caulk in the inside. I do not like this. I have had 12 other windows installed with Bee. None of the other windows have caulk. It looks terrible. They left and did not clean a thing.

The work was great. The physical work - outstanding. The salesperson was deliberately misleading. All we talked about was how Bee offering the 24 mos SAC was why we chose them. He spent 2.5 hours (weekday evening) with us, and this was baked in the entire conversation. 24 months same as cash. He drew up the costs (we had 2 bathrooms and an entry way door) at 6.9% APR, us thinking that was what the rate would be during the 24 months, he knew this was what we thought. We wanted to avoild paying interest and had a plan to pay it off before the accrued interest would hit. IT WAS NOT. In fact, on page 13 of our contract, it doesn't even state specifically what the loan terms are, just a plan number - so we just trusted that what we spoke about was the deal. He signed us up for a loan that accrued interest immediately. Upon calling Bee about this, they said they had "just filed the final paperwork" so they could not fix it. I will never trust a Bee salesperson again. We have learned our lesson. And the "sales" that are offered, like get 2 showers and get one 40% off or free even.... they just inflate the "starting" amount to give the appearance of a good deal. When the salesperon got word that I was upset, I got a call saying "you signed the paperwork" and really didn't give a crap - he hustled us. How dare he not honor the content of the conversation. By the time we were signing, we were exhausted - I also think this is a sales tactic. Wear the homeowner out, over stay and over talk, then when it comes time to sign, you are less inclined to second guess what you are signing. NEVER AGAIN. I want to warn everyone to ask to see a contract with actual numbers of term lengths and percentages. Not "financing" and a mysterious plan number.

Did not get responses to questions that we had prior to installation and following installation.

Communications were great when we called to express our interests in buying but the Service department is disappointing

Great products and installations!

Friendly staff and excellent job!

Knowledgable, worked with me regarding schedule.

Price and quality

Our sales rep, Aaron, was very hospitable and friendly. He took plenty of time with use.
Mike was our installer. He did a wonderful job in a very timely manner. He was finished with both our bathrooms in 2 days. Our experience with both these men and the rest of the team was amazing.

Job was not completed as discussed. When I contacted the rep and stated I needed to speak to someone about it i received a message back that said "Of course" and then nothing more. I contacted my sales rep and he advised he would reach out to the office. That was 2 weeks ago and I haven't heard anything back.

A+ for product and installation

Crew was very good.
Salesman was very professional

Poor follow up

Well pleased with work that was done.

YES, IF NEXT WEEK’S CORRECTIONS ARE DONE WELL.

I recommended them to my neighbor when I first got the sale before they started the work. Follow-through is the only struggle I've had. I was trying to get some service with the lock on the siding door not functioning properly, as pointed out by the installer. He had to get a part ordered and fix it. When I tried to call to follow-up on it, the switchboard wasn't working; it kept getting disconnected. I left a message and even left the president a message, but no one ever called me back. I had to finally call my salesman who was no longer with the company to get me in touch with someone. I left a voicemail for him and he finally called me back to confirm the work order.

I was aggravated because it shouldn't have been this big of a struggle to get something fixed that wasn't my fault.

Great product and great installation

We ordered these windows back in the Sept 1, 2025. First install was mid November 2025, one of the windows was broken, so they had to order another one, meanwhile, someone called to get the balance if what we owed…not getting a fine until it is complete. When that window came in(finally in January) this was scheduled mid January, the day of the installation, we were called to tell us the sash was broken and they had to order a new one..
The new one came in and was installed on March 11th…they did not bring the screen and said they had to order it..and once again, someone called me to get final payment…this is on going and you will not get my payment until everything is done! Terrible!!

Overall, very happy with our experience.