Forbes Design Center is considered an essential business, and we are open to serve current and new customers while taking safety precautions related to COVID-19. Our Team is ready and available to handle all of your home improvement needs. Our manufactures and vendors are continuing to operate and taking every safety precaution necessary related to COVID-19 as well. At Forbes Design Center we are dedicated to making sure that we can assist all customers safely and efficiently. All while making sure that we are offering all of the most effective and convenient communication solutions.
Safety Precautions & Consumer Interaction:
-Phone, Email & Video Chat Communications (all major platforms available upon request!)
-Personalized Product Demonstration Videos
-Remote & Self-Measure
-Video Monitored Installations (monitor from smart device from a different location)
-Sanitation on all levels from showroom to techs in field will follow regulated guidelines (all equipped with gloves, masks, sanitizer and other necessary safety products
As a small business, we appreciate your patience and understanding as we navigate through this together. – Doug Forbes
From the samples of skylights and roofing materials to the actual work ethic of the Forbes crew, both my husband and I were very happy with the job done at 303 Viewing. Our skylights are beautiful and the roof looks amazing with the color of our vinyl siding. Working during 100 degrees the crew finished the job in just 8 hours.
I have a great honor to have my re-roofing of my house done by Forbes Design Experts, because, from the Marketing to completion Forbes has the best in the Market of Re-roofing.
I think they did a great job, they were very professional and very clean. They are just really good. They are just a great company to deal with.
We are very well satisfied with the professionalism, organizational process, that matched the presentation perfectly. The onsite roofers were knowledgeable, fully efficient in their ability to keep the process moving forward in a timely manner. They answered all of our questions and we are very pleased with the final product of their efforts.
I'm happy with everything they've done so far.
I am satisfied with the work that they done.
They were efficient, the work was done on time and the clean up was excellent!
Quick and efficient! We had a rain delay. The company made choices that considered the safety of their crew and our convenience. With that, the job was completed as close to the schedule as was possible. Very pleased with Forbes Design Center.
The representative that came to my house was courteous and nice. He explained everything that was easy to understand. The materials are the upmost quality. I was happy with the workmanship for what I received. I was happy to have them in my home, in my yard and calling me. I was happy to work with them and I am happy to be working with them again soon.
Communication - They were so nice; it was outrageous. The workers were so nice.
Problem Resolution - They did it quickly too.
Clean & Safe - They did a really great job cleaning up. I have kids and I wanted it to be safe. I went out and talked to them they made sure it was safe and clean. They even used a magnet to find all the nails in the yard.
Employees & Subcontractors - They were so nice.
Trust - I actually got an estimate for doors because I was so happy and the roof is beautiful.
Punchlist - We signed a contract and a week later, the roof was done.
Likely To Recommend - I already have, The representative that came to my house was courteous and nice. He explained everything that was easy to understand. The materials are the upmost quality. I was happy with the workmanship for what I received. I was happy to have them in my home, in my yard and calling me. I was happy to work with them and I am happy to be working with them again soon.
Areas Of Satisfaction - I was most satisfied with the customer service. The materials and the quality was nice but the service was great. They were happy to talk to you no matter what. You didn't have to talk to a robot and it is a family company. You didn't have to leave any messages or anything. They were always answering and happy to talk to you.
Lead Source - A man knocked on my door and I was already roof shopping and the guy was so nice. So, I let him tell me about his company but once he started talking, he was so nice. Thats how I found them and now I have a new roof.
Areas Of Satisfaction - Mr. Lipple is very professional, knowledgable, and worked with us well.
Recognized Excellence - Mr. Lipple and Ed, the installer were very great to work with.
Areas Of Satisfaction - The entire project went pretty smoothly.
Areas Of Satisfaction - Elliot personally done a fine job. The showroom is impressive.
I highly recommend Forbes Design Center to anyone looking for replacement windows. They offer quality products and their installation team was incredibly professional. Having used other vendor/contractors, I can say far and above that working with Forbes has been my best experience.
Areas Of Satisfaction - Elliott was very thorough and sent us all the different options which we inquired about (quite a few! Sorry Elliott!) Very professional and friendly. Overall just a completely positive experience.
Recognized Excellence - Elliott and Ed were terrific!
The work was done very competently and at a fair price. I am very pleased
Areas For Improvement - No problems.
Areas Of Satisfaction - I appreciated the professional and courteous experience with Forbes.
Recognized Excellence - Elliott was great, as were the three installers, whose names I don't remember. They obviously took pride in their work.
Elliott Lipple is the best, and I absolutely LOVE my new windows. They're expensive, but they're worth every penny I spent on them. Can't recommend more highly.
Recognized Excellence - Elliott and the gentleman who installed my windows!
WindowNation had the best price and a no-nonsense approach to walking me through their products. I was not trapped into a hour long sales pitch. Installation crew was professional, friendly and spoke English as a first language. They were not the daily hired help from across the border.
We could not have been more pleased with every phase of the restoration work.
I am fully satisfied.
Our installers did an excellent job. They were great.
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Forbes Design Center as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys