The experience was easy and smooth.

Promptness

Everything turned out really well

Workmanship and communication

Their team really looks & take care of our concerns.

They were efficient and kept us informed on what they were doing

Have job complete before crew leaves

Communication was stellar--before, during and after.

Deliver within the timeframe promised and kept me updated

The FHIA crew was very thorough, professional, and friendly. They exhibited a high work ethic.

High quality and professional

Very professional

On time. Did a great job.

The reason that we decided to go forward with the project is because we were told that financing would be 0% interest if paid in full in 18 months. But when the finance paperwork came it indicated that we have a 9% interest rate.

The crew of 3 men did a great job and installed 6 windows completely in 5.5 hours including the clean-up. They installed a dust barrier at the work area and floor. Thanks!

Product is very durable and well built. Installation team did not waste any time and very proficient.

Because they work messy. I had glass in my glass up to this day

Frank installer was very cheerful very helpful the way they come each window before they started when I was done no dust in my house. My next-door neighbor saw it was very impressed. She said when they did her windows no coverings big mess so thanks for that

The lifetime warranty

Did a great job thru the whole process and the county inspector was happy with their work as well

Few suggestions. Scheduling. Salesman. Smudges. Communication. All need improvement

Very professional. They called when it was rescheduled so I didn’t sit around waiting. The installation was great. Not a spot to touch up, they cleaned up as well. The follow up is good too.

Everyone I dealt with was helpful and efficient

The team was very efficient. 17 windows in 2 days. Sebastian was great with communication, answering questions and making sure things were done correctly.

Explained everything about the type of window I needed and actually had samples and demonstrations of the choices. Work was prompt, neat and well done. I was kept informed about everything. Staff was friendly and professional. And I especially was impressed with how they made sure to remind me about the extent of the warranty even after I chose them to do the work. They wanted me to be reassured even after the work was completed.