The crew that installed my windows were great and professional
The work was quick and looked good.
The windows have been nice to have. They have kept the heat down inside and have reduced the noise. The overall cost is outrageous, everyone knows the price is excessive but when you don’t know how to do installation on your own, this is what is expected. I was not told the type of window until it arrived on site. I thought the windows were made by/for FHIA. The other thing that I am still disappointed about is that I asked for the top window in my bathroom to be clear with the bottom frosted. The entire thing came frosted.
The salesman need to learn about the installation process and procedures.
I would highly recommend these windows to everyone. They are beautiful.
They did a great job! And they were on time and completed the job we within the expected timeframe.
It was a great experience from Sales to installer’s everyone was top notch
They were timely, neat and thorough. The job was finished in one day!
Everyone involved was very pleasant to work with from start to finish.
Buen trabajo
Great job!
The Experience people working there did an excellent job, and any issues I had they took care of it, I’m very pleased.
Friendly efficient and always responded to questions quickly.
Windows look great and of good quality.
They did a great job!
Customer service is aweful! Christian who is in charge of scheduling appointments is rude and should be working a computer station where he have no contact with customers.
Will absolutely recommend
The work they put in to make the customer satisfied
My house feels safe there’s no wind blowing thru the cracks I just love the windows and doors Many many compliments on the doors
Nice people, listened to what I wanted to do and not try to upsell me on things I didn't need. I was actually referred to them by a family member
Amazing crew and service
we will be sharing our great experience with everyone we know!
Overall service was satisfactory. We know that we are paying a bit more for the quality of service that we did receive. We are still waiting to hear from someone to contact us about the discussion we had with the foreman of the service. At that time we showed him Our sliding glass door that seems to be getting foggy inside. He said he would have someone contact us and today we have heard nothing. We have always recommended FHIA because of the quality of their service and hope that it still remains.
Everything that had initially been told to me about how the process would work was wrong !
There’s still areas around outside where stucco was damaged & the guy they sent up wasn’t even an employee but sent by someone in company ! I did not have notice of him coming whatsoever & he really didn’t have a clue what to do ! I had to supply the stucco repair but then he argued with me about it even being damage or just paint touch up . If the metal edge is showing to me that stucco not just paint . And again huge communication issue , seems like no one except sales people speak decent English !
As a single woman this is very frustrating issue to deal with & I should in retrospect done better research !
Looks beautiful
Extremely satisfied with the new roof, have already recommended them to neighbors who have stopped by to ask what company did the roof
Good communication and quality of install.
Salesman, staff and installers were friendly yet professional. The office kept me updated on every facet of the job. The installers were so polite and tidy when installation was complete. Even the manager was very involved, he did an inspection and was very interested in my satisfaction. A++!
See below.
From the salesman Daniel, to the last inspection your company communicated every step of the way. Letting me know exactly where we were in the process. Definitely will use them to do the rest of my windows.
Very professional and knowledgeable
Although it took 4 months instead of two, all 11 windows were professionally installed and the job completed.
Would you please correct the spelling of my name: Marilyn Leland not Marline Leland
They were quick and efficient and very courteous when they put in the windows
This morning the window has some problems. After installation, Two of the windows consistently develops visible condensation on the exterior glass surface during early mornings. This fogging affects visibility and usability. The phenomenon did not occur with previous single-pane windows and is not present on other newly installed windows of the same batch, even those with unfinished perimeter sealing.
Quality of product. Respectful crew.
Good honest people who cares about customers
Very professional, clean and courteous!!
The quality of the product & of the work.
This was a great experience. Call them.
Always on time. Great with clean up.
Bad bad talking job on the outside windows inside is OK not the outside so I can think of right now
Your Permitting Department cost you any return business of ours.
Workers on time, workers are professionals at what they did! Highly recommend this company
Excellent customer service and great quality product.
Insulation team was outstandiexng.
I would recommend FHIA 👌
Crew was efficient and took care to minimize damage. Window look amazing
The entire experience was very good from the very beginning to completion could not ask for a better experience for having windows installed
Overall great experience!
From the first meeting until the completion every step was as precisely as expected. The insulation crew was very friendly and did a excellent job.
NEVER!