Loved the white glove service! I knew step by step what to expect from purchase to install.
Very prefessional with the installation and removal of the old windows
I Love my new windows.
The ease and convenience
Overall was great.
I would recommend with a caveat about ecpecting peripheral damage.
When I wanted another small window done you charged my a very high price.
I love my new windows. They are everything I expected them to be, solid, cool to the touch and efficient.
From the very beginning everything that was offered from your sales representative . To the professional work ethics and polite manner of all your contact workers. They completed all the work performed as promised.. And made every effort to keep and leave our home clean during their insulation .
Installers we’re very efficient and professional after work
My experience with FHIA had been excellent from the sales rep, Rob to the office support staff. I was very fortunate to have an amazing installation team and supervisor who completed all three phases of my projects.
The guys were courteous and did an excellent job. All was cleanup after completion.
Great job by FHIA on our window installation—professional, efficient, and the finish looks fantastic. Really impressed with the care they took throughout the process!
High quality impact windows, installed by trained experts. Inspections completed without issue. FHIA personnel knowledgeable and cordial.
We have now completed in 3 different phases all 21 of our house’s windows to hurricane impact and converted a 3-panel sliding glass door to french doors with side lights all by FHIA. We are very pleased with the quality of products and the professional installations. We highly recommend FHIA because you get what you pay for.
NA
Had three other window Companies come out and give me pricing on installation and your pricing was $12,000 higher than the lowest bid that I had and I had to negotiate down to the price that I got
I would highly recommend.
Got the job done right away. Didn't have to wait on materials or anything.
Very friendly and experienced crew. Very clean and attentive.
It was all very well organized and informative, and the installation went well.
Very efficient and conscientious of my property
We were very satisfied with their work and professionalism.
Professional, honest, experienced from the appointment setup, the salesman, the measurement technician, installation team and customer service representatives who provided answers to questions & gave me project status. I have already recommended them to my neighbors.
The effortless ease of working with your company.
Courteous and professional staff, worked well together as a team, good process, cleaned uonwell
End result looks great, and I feel we received appropriate value for our investment.
Efficient, fast from start to finish.
we asked for the key to be replaced with the same key to the front gate and was told that was possible and gave the first person we talked to a key to they can use it to remodel the other keys. Not only this was done but we never got the first key back even though the person in charge of the installation told us he would.
Very professional
My whole experience was very professional, from my meeting in Sam’s wholesale to the completion of the project. I have not one thing bad to say about this project or the company that did it. I LOVE MY NEW WINDOWS!!!
Outstanding job by the installers. on time.
I was recommended by a family friend to use this company. I would highly recommend them to another family member or friend.
The installation team did a fantastic job and all went well!
Very professional and left behind no mess. I'm thankful for no hurricane so I can't say anything about how they did, but I'm sure they will be great.
From sales to installation and inspection our window project was awesome.
The material and installation
Excellent
I would recommend them.
Love the presentation when the company came to my house. And all the team that came in to do my installation where super professional and knowledgeable on the product they where installing
Very pleasant experience.
Good work, good workers, and kept to their time-line.
Great people who do what they say and when
They Did excellent work.
The techs were very pleasant and polite worked quickly and efficiently cleaned up the work space there was one issue found in the inspection kudos to the inspectors for thier dedication and thank you for quickly making the correction
Thank you for an awsome experience.
Very professional crew. They took care of the littlest details. The whole work was pleasantful and delightful.
From start to finish we had an excellent overall experience with FHIA., remodel ing Jacksonville. After the point of sale we had some questions and were put in contact with Todd Yarborough the Operations Manager. Todd was in constant communication with us along the way. There was not a time that he did not immediately answer the phone to accommodate us and provide answers to all of our questions. I also was highly impressed with Chris Benjamin our Project Manager who literally spent the entire day at our home on the day of install to oversea everything and address any of our concerns or questions along the way. We were anxious and he put our minds at ease and did not make us feel ignorant when we would ask “Why” things were being done a certain way. My husband and I are a bit older and we were nervous about the removal and new install of our windows but Chris was extremely knowledgeable in his position as a PM and explained each step to us in a manner that we could understand and for that we were very appreciative.
The professionalism, the detailed explanations about everything from the product to the pricing to what the price included
FHIA did an excellent job from start to finish, they took care of every aspect and when the inspector came he said this is the best job he’s ever seen
The installation team was very clean, they protected the rooms from potential dirt and debris, they cleaned up nicely at the end of the day, they worked hard and were very courteous.