From the planning stage to the building phase, we were very impressed by Joe and his crew. They offered building and design suggestions and the project went smoothly and came out even better than we imagined.
The staff and the crew were attentive to my needs and they did a good job. The only hiccup was the length of the project because it ran over by 3 weeks due to weather and turnover.
I highly recommend First State Building Design for any home project, especially a deck. Their workers are true craftsman.
FSBD did an outstanding job on our deck. It is very impressive to look at. They have quality personel constructing the deck. Joe Oakes is a very professional manager of the business aspect of what they do. Always addressed our needs in a very timely manner. I recommend this company for all type of work that they do. They are not cheap but you can see the quality of the material, applicances and knowledge of crews. You really get what you pay for.
Had one before and they are excellent solutions!!
No, we do not recommend
Great work and great crew.
The First State team was first-rate and listened to our questions. They offered good advise. We'd recommend them to anyone in the area.
I had a wonderful experience from start to finish. The quoting and scheduling process was quick and seamless. The installers came at the exact time they were expected and were very efficient without cutting corners. They left my house just as clean as when they arrived.
They did a great job and they did it on time. I am completely satisfied with my new deck and I would highly recommend First State Building Design.
We love our deck.
My husband and I very pleased with our new deck. It's beautifully constructed and looks fantastic. Workmen very professional and polite. Would recommend then. Rand singer helped us with preparation, permits Etc
Joe and his team did a great job! Joe was quick to respond when we inquired about the project. He was patient with us when we worked out the design. He setup meetings for us to look at the product so we could make informed decision. Pete was the foreman on the install and he is fantastic. They framed the deck in a day! Weather and COVID delayed things a few days, but Joe got a large crew at the end of the week to knock it out! Then guys came on Sunday to finish the door portion of the project. They can definitely get the job done!
We're very satisfied with the work of FSBD. We had an old, rotting deck and they removed it completely, built a very rigid and strong structure, then build the deck and screened porch that we wanted. All of the materials and workmanship were top-notch. We really enjoy the new space.
The guys that did the work were excellent. They came out on Tuesday and they were done on Wednesday. I just had an issue with the ower and customer service. Two of my items were not ordered. I called one morning and he said one of his guys would come with the lights. I saw him later and he said he was going to get them. He never came back. Two to three days later, after chasing him around he said the lights weren't ordered. He could have told me that instead of me chasing him down. It could have been a simple phone call. However, the workmanship was great.
We needed a portico in our backyard and we wanted something simple, but still nice looking and solidly built. First State worked with us to figure out exactly what would work and at a price that we were comfortable with given this was not going to a grand front door portico. We absolutely love what they built, it fits so perfectly and is a quality structure that protects from the elements. I appreciated that I was treated as a valued and respected customer even though our project was very modest. If you have a project large or small, I highly recommend FSBD!
We had a fence installed and the deck completely rebuilt. They did great work. The workmanship is top notch. The final products are beautiful and expertly installed. We are very happy with our new yard.
Very creative and responsive.
I would recommend them for any building project because they were so professional and so attentive to my needs.
Areas Of Satisfaction - Workmanship. The whole process each step of the way was done with pride and expertise.
The team at FSBD is one of most professional and highly qualified contractors I have ever worked with. From the design phase of our deck to the actual build and follow-up, they have been prompt, courteous, and have responded to every question we've had.I would highly recommend them for any and all home construction projects a homeowner is considering.
Great company to work with. We had several other contractors come out to meet with us about our “special project”. Our 4-year-old son has a muscular disorder and we needed adaptive steps built so he could be independent getting up and down. I’d met with 3 contractors and none seemed thrilled about taking on a project that would require additional time and thought. The last contractor actually suggested we just build a ramp! The idea was to maximize his abilities and keep him moving! When I met with Joe at FSBD he sat and listened to our story for 45 minutes. He even asked to see how my son gets up and down steps now. He was incredibly compassionate and genuinely wanted to help us. He came up with great options that no other contractor had even mentioned. From start to finish everything was done right. The workmanship is top notch and the crew was highly professional. Watching my son able to finally take his first step up a set of stairs is something I just can’t put into words. Thank you FSBD!!!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of First State Building Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys