We are very happy with our new bathroom and it is really an amazing transformation. The communication about the project was excellent. Our only concern was that the final cost was much more than the initial estimate.
Professional design, high quality products, meticulous installation. Beautiful kitchen renovation.
They are very understanding, reputable, friendly and kind people. They listen to you and your concerns. If there is anything you are not satisfied with they will come back and redo it.
I couldn't be more satisfied with FSBD. I've had alot of contractors in my life and I have to say FSBD they are the best. Everything went very smoothly. If something needed addressed they did with very little input on my part. I will have them back for more work.
A phenomenal experience getting custom screens for our windows.
We love our screen. It is a bit expensive, but for us, it was worth the investment.
Thorough work, easy to work with and did not have to manage/micro-manage. Results were great and met our expectations.
Started with my guy CJ who was extremely patient and handled me with care. He helped me not waste money which went a long way. That made me feel that more comfortable that I was dealing with the right company. From start to finish FSBD was A1. My team was prompt everyday and go the job down way sooner than projected. I truly appreciate all the Staff at FSBD for making this process easy, smooth and beautiful.
True professional. Committed and dedicated to their customers.
I am happy with the product and it was professionally installed.
I was extremely impressed with the attention to detail by First State staff and their sub-contractors as well as their willingness to answer my questions during the various stages as I watched the progress and took pictures.
My overall experience with First State Building & Design was positive. The project went much more smoothly than I thought it would. Every member of the team was a pleasure to work with; no one ever brushed aside any of my concerns no matter how small they were. But most importantly, my sunroom is absolutely beautiful!
Joe Oakes went above and beyond to make our experience excellent. He is a genius with design and execution. We highly recommend working with him. Our deck and outdoor space is beautiful and we couldn’t be happier.
This is a genius product. If you don’t need a screen it is tucked away. No more opening two doors when I have arms full of grocery bags. I have recommended it to two people already.
I knew from the moment Joe and Nancy came by my house that they were focused on the project and I was going to get great service and quality. I was not disappointed at all. Great service, great staff and amazing results to get me the kitchen of my dreams.
They had quality workmanship and I am very pleased with the final product.
Very pleased with quality, fit and finish, and with the entire experience from start to finish
Very good experience!
Process was seamless start to finish.
Eleven years after the initial installation my Phantom Screen required repair and service. Customer service was extremely professional and responsive. A pleasure to deal with.
Great communication, great service, thank you for help to service my Phantom screens
First State Building Design is very highly professional. They always do the best for the customer. The workmen were superb.
From the planning stage to the building phase, we were very impressed by Joe and his crew. They offered building and design suggestions and the project went smoothly and came out even better than we imagined.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of First State Building Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys