My overall experience with First State Building & Design was positive. The project went much more smoothly than I thought it would. Every member of the team was a pleasure to work with; no one ever brushed aside any of my concerns no matter how small they were. But most importantly, my sunroom is absolutely beautiful!
Joe Oakes went above and beyond to make our experience excellent. He is a genius with design and execution. We highly recommend working with him. Our deck and outdoor space is beautiful and we couldn’t be happier.
This is a genius product. If you don’t need a screen it is tucked away. No more opening two doors when I have arms full of grocery bags. I have recommended it to two people already.
I knew from the moment Joe and Nancy came by my house that they were focused on the project and I was going to get great service and quality. I was not disappointed at all. Great service, great staff and amazing results to get me the kitchen of my dreams.
They had quality workmanship and I am very pleased with the final product.
Very pleased with quality, fit and finish, and with the entire experience from start to finish
Very good experience!
Process was seamless start to finish.
Eleven years after the initial installation my Phantom Screen required repair and service. Customer service was extremely professional and responsive. A pleasure to deal with.
Great communication, great service, thank you for help to service my Phantom screens
First State Building Design is very highly professional. They always do the best for the customer. The workmen were superb.
From the planning stage to the building phase, we were very impressed by Joe and his crew. They offered building and design suggestions and the project went smoothly and came out even better than we imagined.
The staff and the crew were attentive to my needs and they did a good job. The only hiccup was the length of the project because it ran over by 3 weeks due to weather and turnover.
I highly recommend First State Building Design for any home project, especially a deck. Their workers are true craftsman.
FSBD did an outstanding job on our deck. It is very impressive to look at. They have quality personel constructing the deck. Joe Oakes is a very professional manager of the business aspect of what they do. Always addressed our needs in a very timely manner. I recommend this company for all type of work that they do. They are not cheap but you can see the quality of the material, applicances and knowledge of crews. You really get what you pay for.
Had one before and they are excellent solutions!!
No, we do not recommend
Great work and great crew.
The First State team was first-rate and listened to our questions. They offered good advise. We'd recommend them to anyone in the area.
I had a wonderful experience from start to finish. The quoting and scheduling process was quick and seamless. The installers came at the exact time they were expected and were very efficient without cutting corners. They left my house just as clean as when they arrived.
They did a great job and they did it on time. I am completely satisfied with my new deck and I would highly recommend First State Building Design.
We love our deck.
My husband and I very pleased with our new deck. It's beautifully constructed and looks fantastic. Workmen very professional and polite. Would recommend then. Rand singer helped us with preparation, permits Etc
Joe and his team did a great job! Joe was quick to respond when we inquired about the project. He was patient with us when we worked out the design. He setup meetings for us to look at the product so we could make informed decision. Pete was the foreman on the install and he is fantastic. They framed the deck in a day! Weather and COVID delayed things a few days, but Joe got a large crew at the end of the week to knock it out! Then guys came on Sunday to finish the door portion of the project. They can definitely get the job done!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of First State Building Design as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys