They were very helpful throughout the entire design and building process. They guided us through deciding on what we wanted our project to look like.

We loved FSBDs willingness to work through our design until we were happy. And our project turned out perfectly.

Absolutely! Our new porch is beautiful and it complements our house. FSBD completed the project on time even with accommodating a few changes along the way. Their team was positive and professional. We had an excellent experience. Thank you, Joe and the whole team!

This survey is very intrusive and does not make it likely for me to recommend. Otherwise, ok

Exceeded my expectations by so much! From the very first interaction with the Admin Assistant when we scheduled our deck, to our Sales Representative (CJ) to the very end with John. This entire experience has been one of the best experiences we've ever had with a contractor company. Our deck has changed to the whole look of our home with just a few weeks, and we've been getting compliments about our deck. Our neighbors were also done by FSBD. Thank you again for everything.

The work was well done and in a timely fashion. the jobsite was always kept clean and in order.

Working with FSBD has been nothing short of a great experience. From our salesman Joe Oakes, our Project Manager Pete Sanphy, & the crew leading the build (Thanks Dave Clark, Edward Lafranca, & Matt) it was top-notch all the way around. Everyone was responsive & transparent throughout the entirety of the project. FSBD really took the time to understand our vision and always provided helpful guidance along the way. We really felt valued as clients of FSBD and that made all the difference. High quality all the way around and we LOVE our new enclosed porch & deck. We will be using FSBD for all our other home projects in due time.

Fantastic process from start to finish. Joe informed us and got us a bid very quickly. From there, the project went smoothly and finished ahead of the projected schedule. We love the craftsmanship and space they created for our family.

Dave and Nick did your company proud. They are to be highly commended. Don’t let them go elsewhere ever!!

I would recommend them, there were bumps along the way that could be avoided.

I was very satisfied with the project from beginning to end with. I was satisfied with the communication and response time. They were very respectful, helpful, and informative.

Great experience! Worked with us on price and selection.

I am pleased

Very professional service from start to finish. Creates a design based on your ideas. Changes in designs are easily made to make the project an affordable reality. Offers financing if needed. The project was seamless. The daily craftsmen were very professional and timely. Communication throughout the project occurred daily in person or by email. Overall great experience!

I wish I could give a higher rating because the end result is beautiful but the communication throughout the process was difficult. Not due to lack of response but rather not forthcoming with all the information. When it came to receiving and approving drawings, we had to request documents and when received, we’re just told to respond via email with questions without any discussion or walkthrough of the design. This later led to design oversights and disputes which the company did take ownership of but not without a lot of grief and categorized as a technicality rather than owning their moral and ethical obligation to do the right thing. Further communication of timelines and expectations ebbed and flowed and toward the end of the project seemed non-existent. Overall the project took 12 weeks due to delays in minor details that weren’t always communicated upfront. Like I said from the beginning the quality of work done by their subcontractors was great and we will enjoy our project for years to come.

Several items were not done correctly the first time and required revisions (some at our expense!) and all generating more mess and frustration. Because of these issues, the project greatly exceeded its timeline. The selection allowances built into the original estimates were unrealistic, which meant the budget was also exceeded to get higher quality materials/fixtures. We did thoroughly enjoy working with designer Kalee, who was very competent and professional, although our "on-site" project manager was rarely present and left a lot to be desired in many areas. Overall, we were not impressed with the attention to detail paid by the workmen in the master bathroom, in particular, especially the tile work. Although we are happy with the overall design, it took a lot of headache and money to get there, and it is still not perfect. This company has potential, for sure, but based on our experience, it's just not quite there yet for master bathroom renovations.

The carpentry work for the deck was good. The communication and follow-up from project management were terrible.

I am satisfied overall. The work was good.

Matt and Jason had excellent customer service skills. They are good guys.

First State Building Design did a phenomenal job. They showed up on time and stayed until the work was done. My neighbors were asking for their card as they were doing the work because everyone liked what they were doing.

FSBD did a great job working through th project from Design to completion. The project went as scheduled and the crew assigned to the work was efficient, professional and friendly displaying a work ethic that I've only seen on rare occasions.

We are very happy with our new bathroom and it is really an amazing transformation. The communication about the project was excellent. Our only concern was that the final cost was much more than the initial estimate.

Professional design, high quality products, meticulous installation. Beautiful kitchen renovation.

They are very understanding, reputable, friendly and kind people. They listen to you and your concerns. If there is anything you are not satisfied with they will come back and redo it.

I couldn't be more satisfied with FSBD. I've had alot of contractors in my life and I have to say FSBD they are the best. Everything went very smoothly. If something needed addressed they did with very little input on my part. I will have them back for more work.

A phenomenal experience getting custom screens for our windows.

Professionalism

We love our screen. It is a bit expensive, but for us, it was worth the investment.

Thorough work, easy to work with and did not have to manage/micro-manage. Results were great and met our expectations.

Started with my guy CJ who was extremely patient and handled me with care. He helped me not waste money which went a long way. That made me feel that more comfortable that I was dealing with the right company. From start to finish FSBD was A1. My team was prompt everyday and go the job down way sooner than projected. I truly appreciate all the Staff at FSBD for making this process easy, smooth and beautiful.

True professional. Committed and dedicated to their customers.

Deck

I am happy with the product and it was professionally installed.

I was extremely impressed with the attention to detail by First State staff and their sub-contractors as well as their willingness to answer my questions during the various stages as I watched the progress and took pictures.

My overall experience with First State Building & Design was positive. The project went much more smoothly than I thought it would. Every member of the team was a pleasure to work with; no one ever brushed aside any of my concerns no matter how small they were. But most importantly, my sunroom is absolutely beautiful!

Joe Oakes went above and beyond to make our experience excellent. He is a genius with design and execution. We highly recommend working with him. Our deck and outdoor space is beautiful and we couldn’t be happier.

This is a genius product. If you don’t need a screen it is tucked away. No more opening two doors when I have arms full of grocery bags. I have recommended it to two people already.

I knew from the moment Joe and Nancy came by my house that they were focused on the project and I was going to get great service and quality. I was not disappointed at all. Great service, great staff and amazing results to get me the kitchen of my dreams.

They had quality workmanship and I am very pleased with the final product.

Very pleased with quality, fit and finish, and with the entire experience from start to finish

Very good experience!

Process was seamless start to finish.

Eleven years after the initial installation my Phantom Screen required repair and service. Customer service was extremely professional and responsive. A pleasure to deal with.

Great communication, great service, thank you for help to service my Phantom screens

First State Building Design is very highly professional. They always do the best for the customer. The workmen were superb.

From the planning stage to the building phase, we were very impressed by Joe and his crew. They offered building and design suggestions and the project went smoothly and came out even better than we imagined.

The staff and the crew were attentive to my needs and they did a good job. The only hiccup was the length of the project because it ran over by 3 weeks due to weather and turnover.

I highly recommend First State Building Design for any home project, especially a deck. Their workers are true craftsman.

FSBD did an outstanding job on our deck. It is very impressive to look at. They have quality personel constructing the deck. Joe Oakes is a very professional manager of the business aspect of what they do. Always addressed our needs in a very timely manner. I recommend this company for all type of work that they do. They are not cheap but you can see the quality of the material, applicances and knowledge of crews. You really get what you pay for.

Had one before and they are excellent solutions!!