Overall, I feel most of the process was seamless. The days of installation were a bit stressful, but was taken care of by the project manager in the end. The installers were all very polite and worked very hard to install my windows. They also did a really great job returning to repair any areas I was not happy with.
The whole experience was very positive from beginning to end
My job was not done and they force me to sign the contract
I had a problem with the fact that no one could speak English. In the beginning there was a guy who spoke English, but he did not stay after the initial beginning of the job. After he left, communication was impossible. I did my best to try to communicate but was not successful. The caulking job was not satisfactory. Even after they attempted to make it better, it still was not satisfactory. I personally used to do caulking jobs, so I know how it is done and know how to do a good job.
Everything went as promised: sales, install, follow up. When they told me they would be here they were here. That in itself is unusual these days.
Very professional. Answered all my questions. The windows were replaced and the work was flawess. I was very impressed with their expertice .
They are very courteous and professional
They did a wonderful job installing my door and I’m happy with it
Window is still not completed. I paid in full but alas you did not complete the job makes me sad.
Great service. Great communication
Very likely they were amazing with installing and quality checking
QQuick, very good at keeping mess cleaned up, friendly staff
I would definitely recommend
I would definitely recommend Renuity to any one looking to have well made and professionally installed windows.
Most certainly will recommend to anyone needing new windows.
100 percent and strongly recommended.
We would recommend Renuity. The quality of the finished product is very good.
Very easy to work with
Final touch up could be better!
People who did the were professional, very good at what they do. Follow up by the office staff made sure that I was satisfied with the job.
Lack of communication, mismatched windows, windows that don't meet duke energy rebates
The sales rep was very kind and had great knowledge of the product. The installation crew did a great job. I am happy with the price and quality of the product. I will recommend Renuity to anyone.
I was shocked at the. Mount of cleaning I had to do after the work was completed. Other workers that I have hired in Florida leave my home as clean, if not cleaner, as when they entered. I am still disappointed in the molding at the end of the upper cabinet. The excuse was, “Then there would be rare wood showing. Simple solution, cover the raw wood. There were (still is a gap) gaps between the molding and the cabinet, rather than fitting it snugly, it was caulked. The bumpers on a pull out shelf could not go beyond the hinge, rather than moving the hinge and replacing the doors would, the bumpers on the glides were removed. For the amount that this project cost, I did expect almost perfection.
Very professional installation. I was informed of each step of the installation process
Very professional and good work.