Wonderful crew, service and thorough when installing.
Hard workers on time cleaned up after themselves
The windows not installed well. Trying to get it fixed. for a few months. No date fixed as yet
The service was fast and efficient
I LOVE MY NEW WINDOWS ,EVERYBODY WHO WAS WORKING ON THIS PROJECT WAS VERY GREAT &FRIENDLY
I had the best crew ever, Jorge and the guys where fantastic
All aspects of the job - from Sam Brumenschenkel in sales, to Louis coordinating the job, to Osley Solano and Kian Ramos were just excellent. Add in a high quality product and it is hard to beat.
There installation crew were so courteous and very neat.
Excellent customer service.
Professional quality work
Responsive, good product and customer services. One of the windows was ordered with different style, but warranty covers the replacement.
I could not have asked for a better install team than Brian and Joe. They are such hardworking men. They worked until the job got done regardless of what the clock said. They were prompt and thorough; problem solving outside the box when necessary. Above all they were extremely respectful of not only my possessions and property but of me as well. I truly enjoyed having them in my home. Great work, guys!
Installation was complete and my project manager was responsive and efficient in communicating with me throughout the project.
Good service and very professional in every aspect. Also reasonable price.
Very reputable company. People very nice to work with. I like that BJs backs this company.
Great company, awesome service
Guys were very professional. Supervisor was very good at communicating and scheduling around my schedule.
Good product, but too expensive.
The experience was easy and smooth.
Promptness
Workmanship and communication
High quality and professional
Very professional
The crew of 3 men did a great job and installed 6 windows completely in 5.5 hours including the clean-up. They installed a dust barrier at the work area and floor. Thanks!
Product is very durable and well built. Installation team did not waste any time and very proficient.
Did a great job thru the whole process and the county inspector was happy with their work as well
Everyone I dealt with was helpful and efficient
The team was very efficient. 17 windows in 2 days. Sebastian was great with communication, answering questions and making sure things were done correctly.
FHIA was professional, informative, explained everything they were doing, courteous, cleaned up everything. It was a wonderful experience having them install my new windows.
Product and installation were both top quality
Workers did a very well done job. Quality of windows and doors make me feel safe and comfortable.I strongly recommend FHIA Remodeling .G Gonzalez
Windows are very secure and well made
Easy process, high quality products
The products and installation was outstanding.
Beautiful strong window, great install guys, with 2-3 month quicker install after ordering vs PGT.
Great job. Great personalities.
Great product awesome backing and warranty
Z came and gave us a quote after looking Through the brochure at colors, windows styles all kinds of choices. The installation was smooth and professional installer was nice and very strong. Thanks you FHIA for the great work.
Communication was an issue, non english speaking installers and homeowners do not speak spanish. After the major job was completed, the final wrap up was not appear to be a priority for the company. Attention to detail was missing. The windows had missing screws and a window latch was inoperable. These were items in the company's control and they were overlooked.
Jackie Hendricks, the Design Consultant was very professional with her pitch and down to earth.
Great service and great price
Very professional from the moment I contacted them through out installation and inspection. Quality of installation was excellent.
They were organized, efficient, friendly and always kept us informed
YES
From begining to end their proffessionalism, communication and craftmanship was top tier.
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I love the fact that the technicians cover all furniture and floors. This process is less clean up for me as a homeowner.
They clean up all debris after the windows are installed.
They are very friendly, and they came in early at 9 o'clock and started working right away, not wasting time. I had seven windows, and one was missing, but they finished it around 1:00 pm or 1:15 pm, and they were done. They did a great job, and I looked at everything, and they covered everything with plastic so it wouldn't get dusty. They went above and beyond and took down my blinds and put them back up. I am in my 70s, and they put them back up, which worked well, and I am very happy. They reinstalled my alarm sensors and put it back up. They went the extra mile; appreciate them. Francisco and Carlos were the leader, and Sebastian was the manager. There were three crew leaders. Elio and Jefferson were the other two workers. They were also excellent, and in addition, there were two others, Ivan and Jesus M. They took down all the old windows and took the garbage out; they did everything.
Everyone was professional and informative along the whole way.
The installation guys were great! Very professional! I was very happy with the job they did:)
Satisfied with install and the windows and the clean up process.