I think the owner had too much of a hand in the decision of design items.

From design to execution staff were very professional. They worked with our schedule and were responsive to our concerns.

Very professional, knowledgeable, congenial. Easy to work with and communicate with. Excellent work by sub-contractors. A pleasure to work with them all and would highly recommend DreamMaker to anyone. Thoroughly pleased with our new bathroom!

Have already recommended to friends and family to contact Dream Maker if there is any work they need done

Took double the projected time to finish the work. Most of the reworks are due to lack of coordination with sub-contractors and quality of finish work. 6 drawer cabinet fronts and 5 cabinet doors needed to be replaced due to incorrect hardware were mounted. Walls were painted before the wall textures were done. Gap fillers were not complete. Under cabinets were not finished. Electricals were not done correct. All these problems took extra time and even now few finishing wood pieces are still missing. We got so tired of delay, delay, and more delay and we decided to live with what we got to the point. Also the change change order fees were randomly applied, meaning they don't know how to charge work change order. Luckily I've done few remodels in the past and I ordered them to rework the charges.
Also the designer who measured the space missed many measurement and the carpenters who installed had very difficulty to fit everything properly. If a customer need to micromanage their work I can not recommend them unless you are willing to keep an eye on their work.

We are thrilled with the outcome of our renovation and will recommend Dreammakers to friends. Our only caveats to friends will be that dreammakers is on the expensive end and that some small details of the plan may get lost between the design and the implementation. Even so, we’d still choose dreammakers again if we had it to do over.

We loved the entire process from their first visit to our home to our visits to their shop. We loved seeing the samples of materials to help us visualize what our design would look like. We love our bathroom! We would highly recommend them.

We are so happy to have met Shawn and Dawn and to work with them and their team at DreamMaker on our home remodeling project. From planning and designing to construction and finishing they were with us every step of the project. Always communicating with us and delivered a quality product. We appreciate that they are genuinely focused on providing superior customer service. Thank You DreamMaker of Reno!

Professional & Organized

Professional & Organized - The DreamMaker team is very professional and organized which made us feel confident about selecting them for our project.

Recognized Excellence

Recognized Excellence - Shawn, Dawn, Mark and Steve are exceptional and we are so grateful that they worked on our project.

Easy to work with! Everything turned out just how I wanted.

Areas Of Satisfaction

Areas Of Satisfaction - We both knew what the final would look like to a certain extent, but when all was done, this looks so much more than that initial expectation.

Bathroom turned out great.

Overall a good experience from design to final walkthrough. We were hesitant to do a large project by ourselves and DreamMaker helped us build a beautiful master bathroom. It was definitely more expensive than w the owner-built approach, but in the end it was worth it. We had no major problems and the project was completed ahead of schedule!

Pleasure to work with, no scheduling issues and produced a quality product!

Overall our experience was very positive and we would use Dream Maker again.

They did a beautiful job on my kitchen. They coordinated well with other subcontractors, so it was very easy.

They did a fantastic job and we get so many compliments on our beautiful bathroom. I am still the talk of the neighborhood when they hoisted a bathtub with a crane onto the second floor balcony. It was an incredible sight. This project took a lot longer than expected however we also understood the timing were not in their favor regarding the pandemic COVID19.

We had DreamMaker do a major remodel to our master bathroom and closet, basically gutting everything down to studs and subfloor, and installing new sinks, countertops, cabinetry, bath, shower, flooring, lighting, electrical, and plumbing. Their expert design services were key in helping us achieve the 5-star bathroom we wanted. They employed high-quality materials and workmanship with an exceptional eye for detail. Their entire team was very collaborative with us and each other to ensure our satisfaction throughout the project, and they were diligent right to the very end. We highly recommend DreamMaker Bath & Kitchen of Reno.

I would not hesitate to recommend DreamMakers to anyone. It is a good company and the employees are very skilled at their jobs.

DreamMaker was professional and did everything they could to make any problems disappear.

I would only recommend with precautions regarding communication and timeliness.

A very professional organization from design through actual construction. They were very responsive throughout the project and managed all successfully managed all aspects of the project despite a difficult Covid-19 backdrop.

I was overwhelmed with the prospect of a total master bath remodel. Our fifty year old bathroom had served us well, but was starting to fall apart. I’d been kicking the can for several years because I was dreading the project. I had no idea where to begin, and had heard so many horror stories about remodeling that I didn’t know who I could trust. I saw a recommendation for DreamMaker on social media and checked them out. Their website was very informative, and made me feel like it might be just what I was looking for. My initial meeting with the sales/design team went well. They answered all of my questions and gave me the courage to finally move forward with the project.

I would recommend DreamMaker with some qualifications. I would advise customers to do their homework and know what they want before meeting with the designers. Ultimately, we love the bathroom and are glad that we worked with DreamMaker.

Our experience was positive

The project that was projected for seven to ten days, took about seven weeks.