There was so very big highs and lows in the entire project. Explanations below.
We hired Dreammakers to remodel our master bathroom after they had previously remodeled 3 of our other bathrooms and the kitchen. A job performance that was unequaled in any remodeling experience that I had ever been part of. They are professional in every manner. Their responsiveness and attention to our wants and desires were unsurpassed. I love how they provide a one stop shop with contacts in the tile, hardware and flooring departments. And we trusted them alone in our house treating our property as if it were they own. I would highly recommend Dreammakers for any housing remodel job
I am an 84 year old disabled veteran and needed a fold down chair in my shower. Dream Makers had done a renovation on my shower several years ago so it was only natural to have them do this job. They did this in a very timely manner and were very professional.
Professional & Organized - The DreamMaker team was very organized, professional, and very friendly.
Budget - The team did an amazing job adhering to the budget. I had to make some adjustments and the team did an amazing job modifying and accommodating my requests.
Communication - The team provided consistent and effective communication.
Recognized Excellence - The entire team were fantastic. Definitely want them back to remodel my kitchen in the future.
Additional Comments - Amazing organization!
It started off great with our designer who really helped us make choices and design the project. We are very happy with the design we came up with. I would say overall the quality of the work was good, but there were sooo many issues.
Mostly importantly, our house is actually uninhabitable right now. The wooden doors and trim (or something) are off-gassing VOCs at a high rate and have been for over 4 months now since the project has been completed. So we are not actually living in this house we paid to renovate. My wife has chronic illness and this was made clear to them beforehand; and we even asked about the VOC for the floor glue (which supposedly is 0 VOC), but somehow no one thought to bring up the crazy high VOC stain for the doors/trim. This has caused an immense amount of stress and additional expense for us.
- We signed because we loved the designer we worked with (Olivia) and so we had confidence someone would be there to advocate for us and make the project a success. We found out a couple weeks in advance of work starting that she was no longer at the company
- Our replacement point of contact (Scott) was only with the project for 2 weeks before he also left Dreammaker; so communication was a mess
- We ultimately felt like we were on the hook for catching every little issue vs. them doing any quality checks on their own
- We explicitly asked about dust and they said we were OK to leave things in the side rooms that weren't being worked on, including my office. However, my office got ridiculously dust bombed and I had to spend a day cleaning it
- We had to ask about the weight limit for our floating shelves in our kitchen - apparently they would have only supported 4 plates! (these were large shelves). I mean - how does that happen - I thought these folks worked in Kitchens? They are fixing it to make them more robust at least
- Various things are falling apart now; all of which they are fixing under warranty but shouldn't have been an issue in the first place
As mentioned, quality of the work itself was fine but just everything else has been so frustrating that I can't overlook it anymore.
Recognized Excellence - The overall team was fantastic!
J.D. and his crews have worked here multiple times and each time the work exceeded my expectations.
I have no hesitation about using him on future projects.
DreamMaker does quality work, and you don't have to worry about anything when you use them.
Recognized Excellence - I would like to recognize the whole team. All the workers, including Eric, were awesome.
Lead Source - I learned of DreamMaker because they have an office downtown in the Swansboro area. I needed my bathroom remodeled, and that was the first project they did. We had such great results that we did not want to talk to anyone else about the master bathroom. I wouldn't want to use anyone else; they were so professional.
Additional Comments - They go above and beyond with everything; they are so accommodating. They keep your house spotless, and if they accidentally hit anything, they tell you. They don't hide anything, and they will just fix it. They are awesome!
They listened to what I wanted and could afford, and the final result is a beautiful new kitchen.
Yes, I would recommend DreamMaker Bath & Kitchen to others. Went thru a very defined process from concept, design, implementation, to project completion. JD Norris listened to our initial vision, came up with a design concept after visits to the Showroom, helped us make tough decisions due to cost constraints and working within a budget with a lot of give and takes until we reached a suitable design that met our overall expectations. When project went into production, main contact was the Lead Carpenter (Sergey) which was a skilled craftsman that I communicated daily during the implementation. He listened to our needs, helped expain the production process, and answered our questions. Craftsmanship was at a very high level with the end result exceeding our expectations. Job site was kept clean and orderly throughout the project with dust control measures put in place. At the project completion, the site was meticulous inside the house, outside driveway, and inside the garage where they stored their materials. Never would have known a remodel had taken place! No debris was left behind. Great job to the DreamMaker Team! Kudos to the entire Team we dealt with throughout the project! Everybody workded as a cohesive Team to accomplish the remodel project! Highly recommend DreamMaker Bath & Kitchen for all project remodels!
Glen is easy to work with. We explained what we were interested in accomplishing and let him worry about the how to do it. It also helps to control the costs if you nail down all of the requirements before signing a contract which we did.
I am very happy with the result of my bathroom renovation. Mr. Morris and his team did a GREAT JOB! They were all so friendly, professional and skilled. Every detail was handled carefully. I am so glad I chose this company to do my project. I give them an A+! for a job WELL DONE. My review gives them a rating of #5
DreamMaker Bath & Kitchen is a full-service remodeling company that focuses on delivering a comprehensive design and installation experience for their clients. They are known for their superior craftsmanship and ethical excellence, tailoring each project to meet the specific needs of their customers while ensuring consistent communication throughout the process. For those looking to remodel their bathroom or kitchen, DreamMaker offers a range of services from custom-designed tile work to the installation of distinctive fixtures and new cabinetry. Their approach is to create a space that not only reflects the homeowner's vision but also enhances the functionality and comfort of the bathroom. With a commitment to efficiency and minimal disruption, DreamMaker can transform a standard bathroom into a personalized spa-like sanctuary.
Recognized Excellence - Andrew Carpenter
Additional Comments - DreamMaker focuses on delivering a design that meets specific needs and maintaining consistent communication throughout the process, they ensure that the project is completed efficiently with minimal disruption. Their focus on professionalism gives them the ability to stay within budget, and the cleanliness of their workspaces, making them a highly recommended choice for remodeling projects.
We'll absolutely recommend DreamMaker to friends in The Woodlands. They're local, you work directly with the owner, and the quality of their work is excellent. A strength is that they don't take on too many projects and spread their team too thin.
Dreammaker did a great job from start to finish. They help you through the design which is incredibly beneficial. You likely pay a slightly higher premium than a more traditional solo general contractor but, they take a lot of stress away by organizing the whole project. I would recommend them to my friends who want the job done clean, correctly and in a very time efficient manor.
I really liked that the team was careful with time. I like the philosophy of keeping the number of workers in the house to a minimum (unless you were trying to get a job done very quickly) and the general respect of how a major remodel is disruptive no matter what. I thought that Bill did an excellent job! He has a great eye for detail and between him and the entire team I think they caught nearly any little thing that if it hadn't been noticed, would have driven us batty at a later date. Eric and David are both awesome to work with and, again, the attention to detail was and is very much appreciated. I think you have a great business model and do an absolutely terrific job. Hopefully, we'll be able to do something with the kitchen next year or the year after.
Problem Resolution - This does not really apply. We did not have any problems. Any concerns along the way were effectively addressed and resolved immediately.
Recognized Excellence - Bill was a great lead carpenter. Eric, David, and Leesa are a great team!
Recognized Excellence - BJ did a great job!
Dream Maker is a very professional and capable team. I was very satisfied with their work in remodeling two of our bathrooms, and appreciated their attention to detail and commitment to customer service throughout the process.
Everything about this experience was amazing, from start to finish. They are so easy and pleasant to work with and very professional. I have already recommended them to several friends and will continue to sing their praises!
Budget - Any changes that were made were communicated upfront with the price before the work was done.
Communication - They stayed in touch with me every step of the way keeping me updated on getting the materials in, projected start date, and during the whole project. I also liked that they let me know every morning when they were on their way to my house.
Selections Process - I was dreading the selection process and was afraid I would be overwhelmed. It went so smoothly and I left feeling good about it. They were so helpful and I valued their opinion.
Original Design - They were very helpful when I had questions about how something would look, or what would work best to meet my needs. Everything is perfect and exactly what I wanted.
Dust & Dirt Control - I was very pleased with this process and their clean up at the end of every day.
Schedule - They were able to start before the original start day and I was amazed at how hard and long they worked each day to complete my project.
Problem Resolution - Everything that I had a concern about was taken care of.
Value - They are worth every penny!
Recognized Excellence - It would be hard to pick just one! They were all professional and friendly. I felt totally at ease with them being in my home, asking them questions and just having a friendly conversation.
Very likely to recommend based on quality of work, ease of working with the team. My only hesitation to recommend was the price, which was high.
We've recommended DreamMaker Bath & Kitchen of West Collin County for the bath remodel they have done for us.
Wonderful experience start to finish. Beautiful work, on time, professionally managed. Thank you.
Thank you Jeff Vargo and team! We love our two full bathroom renovations! From start to finish Jeff and his team went above and beyond to make sure every detail was perfect. Their honesty, integrity and level of communication made us feel comfortable throughout the entire process. Our home was treated with respect and everything kept clean. We will be using them for future projects. Blessings to the entire DreamMaker team!
All the individuals representing the company were very detailed and organized. They exhibited care and concern that all went as planned. They worked hard to make everything look great!
Our experience has been absolute perfection. When they were redoing my bathroom, it was nothing less than perfection.
Budget - DreamMaker Bath & Kitchen of East Georgia stayed within our agreed upon budget.
Dust & Dirt Control - Adequate measures were taken to effectively control dust and dirt during construction.
Site Security - DreamMaker Bath & Kitchen of East Georgia has kept my construction site secure.
Problem Resolution - DreamMaker Bath & Kitchen of East Georgia effectively addressed and resolved problems.
Post-job Clean up - DreamMaker Bath & Kitchen of East Georgia left my home clean after the project.
Recognized Excellence - I would like to recognize Bill Willcox.
Additional Comments - My wife and I are absolutely pleased and amazed at how fantastic it came out. It came out better than we hoped for. I couldn't imagine complaining about anything they did whatsoever.