From design to execution staff were very professional. They worked with our schedule and were responsive to our concerns.
The functionality and the quality of the new kitchen are outstanding. The work done was performed as scheduled. The staff that worked on the project were professional, amicable and hard working. We are extremely satisfied with the results.
We had an amazing experience with DreamMaker Bath and Kitchen of Chester County. Jack and Rebecca were outstanding to work with, from research, planning, preparation, demolition, construction, renovation, finishing, detailing inspections to completion. DreamMakers of Chester County went above and beyond to help us visualize and delivered the perfect project! I would encourage people to check them out for kitchen or bath remodeling needs.
Highly professional from design to install, including all specialized tradesmen. Considerable attention to all the important details. Raised many questions for us to consider that we would have overlooked until too late. Genuinely committed to customer happiness. Very happy with our new kitchen.
They made the whole remodeling process very easy. Great communication as to who was coming and what was being done. Plenty of options to choose from and they really listened to our needs.
Everything they did from the planning stage to the end detail was excellent.
Excellent quality for product and installation. Very good communication.
Very professional, knowledgeable, congenial. Easy to work with and communicate with. Excellent work by sub-contractors. A pleasure to work with them all and would highly recommend DreamMaker to anyone. Thoroughly pleased with our new bathroom!
Absolutely the best remodeling experience!!
We used DreamMaker Bath and Kitchen of Ogden for our Kitchen and recently for two bathrooms. They are great at scheduling when we need them and complete the job. We love our new bathrooms.
Overall, beautiful finished project.
Completely understood my wishes for the bathroom remodel. Upfront with total cost. Pleasant and professional. On time completion.
have had 3 big home projects (kitchen and 2 baths) and DM has done a terrific job with each. Great team, and each of the projects was completed on time. Great company!
Quality of work and expectations were met.
Their customer satisfaction and quality are outstanding.
The people that I worked with were so kind and considerate. They listened to my problems and tried so hard to make it right to my satisfaction. I couldn't have asked for nicer people to work with. There was a young man there and we were having issues. My husband is sick. He got out of the car and couldn't move. My friend asked the young man if he could help. He came to help and couldn't get him to move so he picked him up and carried him up five steps to get into the house. It was amazing. I am still astounded to think of what he did for us. He was there for whatever we needed. He was great. That's the way they operate. They do what the customer needs, not just what they agreed to pay for. It was greatly appreciated.
DreamMaker did a great job with a full remodel of our bathroom. Shannon helped us maximize space and light in a small room, and Evan did a fantastic job implementing the design. We love our renovated bathroom!
DreamMaker Kitchen lived up to their name. We were thrilled with the transformation of our kitchen, the efficiency and cleanliness of the work, and how great team was to work with. Special thanks to Trinity for the design and project management, Ed for his lead of team, and Ryan for the hours and hours of careful work he put in building new kitchen.
Only hesitation to recommend to others is that project was so expensive. Premium cost for premium experience.
Problem Resolution - Trinity, Ed, and Ryan were great about problem resolution. We'd point stuff out or ask a question and they'd jump right on addressing it or giving a real explanation on the what or why. They weren't dismissive and never pushy about making us accept "good enough". It made us feel they actually cared about our satisfaction and not just the payment. Built a lot of trust overall.
Yes, I would recommend DremMaker Bath & Kitchen to others. Went thru a very defined process from concept, design, implementation, to project completion. JD Norris listened to our initial vision, came up with a design concept after visits to the Showroom, helped us make tough decisions due to cost constraints and working within a budget with a lot of give and takes until we reached a suitable design that met our overall expectations. When project went into production, main contact was the Lead Carpenter (Sergey) which was a skilled craftsman that I communicated daily during the implementation. He listened to our needs, helped expain the production process, and answered our questions. Craftsmanship was at a very high level with the end result exceeding our expectations. Job site was kept clean and orderly throughout the project with dust control measures put in place. At the project completion, the site was meticulous inside the house, outside driveway, and inside the garage where they stored their materials. Never would have known a remodel had taken place! No debris was left behind. Great job to the DreamMaker Team! Kudos to the entire Team we dealt with throughout the project! Everybody workded as a cohesive Team to accomplish the remodel project! Highly recommend DreamMaker Bath & Kitchen for all project remodels!
Remodeling is always a difficult process. The people at DreamMaker did their very best to make the process as seemless as possible.
I was quite pleased with the results. The workers were friendly and always cleaned up before they left for the day.
Our remodel project turned out beautifully. And was hassle free.
We cannot speak highly enough of the DreamMaker Bath & Kitchen team! DreamMaker Bath & Kitchen blew us out of the water with their responsiveness and enthusiasm about our bathroom project. The DreamMaker team made us feel understood and supported every step of the way, from the weekly design sessions to them handling all scheduling with contractors to construction (with our work schedules in mind) and clean-up. Everyone that they work with, from the general contractor, plumber, and electrician, also were respectful and great to work with.
DreamMaker did an amazing remodel of our ensuite bathroom, redesigning it and moving things around (even a door and partial wall) to fit a soaker tub. Now it looks like a spa, and the bedroom and closet walls look like there was never any construction. Ryan did a great job and went above and beyond, not only creating a beautiful space from a drab one but also cleaning up every day, minimizing dust outside the work area, and making the process as non-intrusive as possible. His attention to detail is clear in the finished product. The project went smoothly and started and finished exactly on time. Everyone was friendly, professional, and communicative. We would recommend DreamMaker (which also did our kitchen remodel three years ago) to anyone for their quality work and customer service; they organize everything from design through construction including electrical, plumbing, and permits/inspections. We look forward to enjoying the space for years to come.
Professional & Organized - I work in operations and deal with many different vendors annually. DreamMaker Bath & Kitchen of East Georgia is the most professional and organized company that I have ever worked with.
Communication - DreamMaker of East Georgia effectively communicated with me from start to finish.
Dust & Dirt Control - They cleaned up everyday before leaving and we were able to use our bathroom throughout the project.
Recognized Excellence - We worked with Mr. David Anderson, Eric Anderson and Mr. Bill and they were all exceptional and deserving of an excellence award.
Lead Source - We’ve worked with the Anderson’s before. They were awesome before becoming DreamMaker.
DreamMaker of East GA did an exceptional job on our bathroom remodel. Everyone we dealt with was very professional. I highy recommend them to anyone wanting to update their kitchen or bath.
Communication - Great communication.
Site Security - We were at home most of the time, the carpenter was in working, if he ever needed to go somewhere he let us know.
Problem Resolution - There were a couple of minor things that came up that were addressed and resolved.
Value - For the materials and workmanship, I received a fair value for my money, but everything is so expensive these days.
Post-job Clean up - They were great at leaving my home clean after the project.
Recognized Excellence - I would like to recognize Andrew Carpenter as well as Erik and David for their exceptional service.
Lead Source - We heard about them from a friend in our community, he and his wife had work done by them.
When we first began the process of evaluating a master bathroom remodel, we had a number of fears that kept us up at night. We'd seen plenty of friends and neighbors get burned during home remodel projects, and had a number of bad experiences with smaller projects ourselves. Our biggest concern by far was avoiding the contractors who talked a good talk and provided an attractive initial estimate, which balloons significantly due to all the "unknowns" after they've done all the demolition. Second, we really didn't want to compromise on quality - we were looking for an exceptional end result, instead of one that looks ok at first glance but you start seeing all the corner-cutting the closer you look. Third, we were looking for reliability - we were expecting a new child and simply could not afford for a project to extend beyond the initial timeline.
DreamMaker literally knocked it out of the park from day one. Even during the initial consultation where we walked them through our general thoughts and ideas, they completely blew away the competition. They pointed out key structural items we needed to take into consideration, including identifying almost a dozen pitfalls and challenges that no other company even mentioned.
That level of quality and thoroughness lasted throughout the entire project. Our end result was the master bathroom remodel of our dreams made into a reality with no compromise on quality and done exactly on time and to the specifications discussed.
They did excellent work!
Jeff and his crew (especially Carl) were extremely efficient with their work and communication. Crews showed up when promised and jobs were completed as planned. We have had quite a bit of work and upgrades done over the years on our 19 year old house and DreamMaker is the only company we would recommend without hesitation!
We recently had one of our bathrooms updated with new flooring, fixtures, sink/stool, and a much-needed walk-in shower. We decided it was in our best interest to go with DreamMaker since nothing had been done to this bathroom in 60 years and wanted a crew that knew what the heck they were doing if they ran into any problems -- which we were expecting, but pleasantly surprised when nothing horrible was found. Paying extra for quality and experience is a no-brainer, and our decision to go with DreamMaker Springfield was the correct one in our opinion. Working with Brooke Peterson from design to decision on what products we wanted was very easy. Our Lead Project Carpenter, Kevin Glasgow, was awesome to work with, was very professional in every way, provided us pics & details of what was going on every day, and easily explained a problem to us when anything was discovered during our project. Every one of the plumbing, electrical, and drywall finishing crews involved with the upgrade were very nice to work with too. Sorry about the omg heavy cast iron bathtub removal Kevin! We would definitely recommend DreamMaker of Springfield. Very happy customers!
Don and Cherie Van Meter
Springfield, IL
I couldn't be happier with the entire process with DreamMaker.
I have already recommended DreamMaker to a friend.
Selections Process - DreamMaker guided me by presenting various options and helped to select combinations that resulted in a bathroom that I proudly show off to everyone that visits, and the visitors are also impressed.
Post-job Clean up - Fantastic cleanup. Everything was left spotless
Publish Comments - Kudos to David, Eric, Bill and Andrew
Recognized Excellence - The whole team was on point
Additional Comments - Great experience I would definitely do it again
Professional & Organized - Very detailed on project.
Construction Quality - Quality of materials and workmanship was excellent!
Recognized Excellence - Bill Wilcox, lead carpenter, a very detailed meticulous worker. He done an excellent job!
Additional Comments - Very pleased with communicating on a daily basis on work schedule. No hidden fees, price as agreed on. Overall experience was hassle free.
Work was completed efficiently and Sergey and Hayes consulted with me every step of the way to make sure that everything was done to my liking.
I was completely satisfied.
After some bumps in the road, the project turned out very well. We are very happy. It just took longer than was expected to complete.
They were very open to hearing our ideas and figuring out how to make them work,both specially and within budget. Great communications throughout the project. Fantastic people to work with!
The team at DreamMaker was awesome. Olivia helped us take ideas and work through the zillion options to come up with a bathroom we love!
I've had two bathroom remodels through DreamMaker, and while much of the experiences were good, there were problems. In the first one, we opted for a shower, which surprised us by coming in with only a one inch lip between shower and the exterior floor. Apparently, this was suddenly "all that was available." We would not knowingly have purchased this. The shower curtain is now a big problem and has to be special ordered in a specific size, and still doesn't work quite right in there. It makes me irritated every time I look at it. Also, the very nice grab bar was not caulked in, and it wasn't long before rust and other accretions were gathering under the attachment. In the second bathroom, the back of the first toilet installed was a full four inches from the wall. It looked ridiculous. It was replaced, but why didn't they talk to me about any difficulty in getting a toilet to fit properly? The hand towel holder is not holding well, and has already been worked on but needs to be retightened with adhesive. Also, the window in the shower was never caulked in, nor the attachments for the grab bar. This is my daughter's house. I don't live there, so I don't always see problems right away.
Overall, the project went very smoothly, people were great to work with, and the outcome is stunning.
This is the review we left on Google Maps:
We contracted Dreammakers to remodel our Kitchen-Dining area, our two primary bathrooms and to convert a small porch to a mud room. They don't normally do something like the porch conversion, but it only involved adding one outside wall, so it wasn't major outdoor work.
We chose them from several bidders because our initial sales contact, Kami, sold us on the idea that while they may quote a larger dollar number, they would properly estimate the project and be able to stay within that budget. They held to this promise despite the fact that there was an unexpected change to the project when it was discovered that the house had previously had a joist bisected and needed to be repaired.
They initially scheduled a late spring date to start the project, which was 6-8 months after the initial project estimates. They wait to start the project until they have all their ducks in a row -- that is, when all materials and contractors are available and all inspections are ready to commence in order to minimize downtime. Again, this went all according to plan. The only hold-up in the primary construction came when some inspectors weren't available as promptly as originally expected.
Once they started construction, they completed the project exceptionally professionally. We had daily updates on progress from the site lead, Jerry. All of their workers, Matt, Nick, Damon & Austin were not only responsive to questions and willing to explain what they were doing, but did so in a friendly manner. They did all work while we lived in the remaining house, and they were very accommodating to our living conditions.
The primary construction, including the joist repair, was done promptly within a month. All work was well-coordinated among several sets of contractors. The work itself was done with exceptional attention to detail. Because of the aforementioned inspection delays, Dominick finished up the porch work the week after the rest of the construction. One shower door had to be custom designed to fit and so that installation took place a couple weeks later. There were 3-5 small details that needed to be cleaned up after the final porch construction, which project lead Gerry completed to our satisfaction and in a prompt manner around our busy schedules.
Overall the experience was outstanding and I'm not sure it could have been done any better. Every promise was kept.
This review was written several months after all the work was done and there have been no flaws or concerns in that time. We love our new house.
Jeff and his staff were helpful and timely.
We keep going back to DreamMaker because their reliability, quality of workmanship, good communication, and overall relative ease of working with them. Worth every penny.
After much research of bathtub surround materials available, we discovered the Onyx line it's overall all appearance is simply better than anything else we looked at!
DreamMaker Bath & Kitchen is a trusted company that can handle any project you have in mind. Whether you want to remodel your bathroom or kitchenin your home, they have the expertise and experience to make it happen. They offer high-quality materials, professional design, and excellent customer service. You can count on them to deliver on time and on budget. That's why I recommend DreamMaker Bath & Kitchen for your next project.
Budget - We did not exceed the budget that we agreed on with DreamMaker Bath & Kitchen of East Georgia.
Communication - DreamMaker Bath & Kitchen of East Georgia did a great job of keeping me updated on the progress of my project. They answered all my questions promptly and clearly. I strongly agree that they communicated with me effectively.
Recognized Excellence - Andrew Carpenter
Clair and I have already recommended Dream Maker Bath and Kitchen to our friends.
DreamMaker is an exceptional company that provided the help that we needed to plan and execute our bathroom remodel. We were stressed about the project because of so many decisions that had to be made. JD helped to make the planning process stress free. I am a DIY individual because I have high standards and usually do projects on my own as a result. I am so pleased of the quality of work performed.
Have already recommended to friends and family to contact Dream Maker if there is any work they need done