Dr. Roof Atlanta did a good job!
They were very thorough.
Work Done Right - I had a leak and I've had people work on it several times. The first time after Dr.Roof Atlanta came out it leaked after it rained .So they came back and looked at it again.He took a piece off and smoothed it out . He redid the roof and I no longer have problems with it. He was very thorough and knowledgable. I have had several people work on it but it was not corrected. I am very impressed with Dr. Roof because they fixed something that has been giving me problems for a very long time. It would be okay sometimes but when it rained hard and the wind would blow it would leak. But I have not had any problems since Dr.Roof Atlanta came out to fix it the second time. I am very pleased.
I had an issue with one of the subcontractors, although Dr. Roof was excellent. They did resolve the issue.
They came when they said, and the leak has been fixed. I am happy.
Knowledgeable about the issue. The original job was not done correctly - they did not patch the entire area of the roof that was damaged. They were very good about offering to have someone come back and finish the area that was still damaged at no cost, but it did take me following up several times to figure out when someone was going to actually come and do the work.
I am very likely to recommend Dr. Roof! I have had them repair the old roof when we first moved in and now had the whole roof replaced. It was a pleasure start to finish.
I found Dr Roof to be professional, very courteous with quick,well priced service
Until I found Dr. Roof, I had the same spot repaired 4 times and after each repair, it would leak again. Since Dr. Roof fixed the same area, i have not had a leak.
Dr Roof replaced the roof on our first home in 1986 and we have used them to replace two other roofs since. The quality of work has always been good and they have promptly taken care of any concerns or issues we may have had. Will continue to use them for future needs.
They did their job well and the project manager kept me informed of the schedule and what needed to be done. I was very happy.
Great job in a timely matter!
The first person we encountered with Dr. Roof was Jeff Kimber, who presented his company with thorough explanations of products available, scheduling, concerns for the neighborhood adapting to roofers being in the community, many hours of each day. Jeff has been a constant source of information, when we needed to question him on any matters. Our community will be completing phase 3 of our roof replacements, starting Dec. 2nd, and we look forward to having Hector and his staff, or other qualified supervisors, to complete our work. This will be finishing 102 townhomes, plus our clubhouse and mailbox area building. Our homeowners are very pleased with the quality of work done, and the work ethic of the crews. Thank you. Gus Kuczka, HOA - The Villas at Pebble Creek Farm
The Quality Control manager, Huso, was fabulous!! He was knowledgeable, friendly, responsive and attentive. The job was completed on time and as expected!
Review - The Quality Control manager, Huso, was fabulous!! He was knowledgeable, friendly, responsive and attentive. The job was completed on time and as expected!
Additional Comments - I highly recommend them. I will be working with them. I couldn't have been happier. I've been out of the country so I haven't been able to set the appointment, it'll be in August. Give them the highest scores.
Additional Comments - He was actually the most knowledgeable and forthcoming with his knowledge than any other company that I got a quote from. He was very professional and I would definitely recommend them to friends. His quote was very good and I just felt like they were very professional.
Areas Of Satisfaction - I was most satisfied with the clarity of the procedures they would go through to replace the roof.
Dr Roof did a great job on my house. I would use them again in the future.
Huso was an awesome project manager! I would highly recommend asking for him if you do business with Dr. Roof. Not that I had a bad experience with others just a really good one with him.
I appreciated the fast and reliable service by Dr Roof
Dr Roof is a local company that does good work. They are not necessarily the least expensive, but most of the work they do depends on a good installation job. That's worth money, and if something does not go well, Dr Roof will back their work. Good folks.
It's a good company!
They were exemplary!
I had three different teams work on my home. One refurbished a 1-in-10 pitch roof. The second removed the old siding on the home and replaced it with Hardiplank Artisan siding. The third team painted the house. The overall effort was overseen and managed by a project manager who also assured quality of the work. The project manager and each of the teams were excellent: professional, hard-working, and produced a quality product on schedule.
Excellent work... fair price... lived up to all of their promises.
I was very excited first to recommend them to everyone. I had a great experience with the salesman. When the project began my excitement lowered to recommend the company.
The workers were very professional in doing this. Anytime I had a concern, they looked into it and told me how they felt they would address it. It was a wonderful experience, an expensive job which needed to be done> I am happy with all the value from it. I am so happy with the work from beginning to end.
We've worked with them on several occasions, and they have done work for my family. They have always been professional and completed the work to my satisfaction, except for the last job they did for me. It's been over a year and the work is still not completed.
They were the best contractor I have used on my house and I just finished a $100,000 renovation.
Removed the dish and all it's wiring from my roof and patched the holes. Also added an extension to my gutter so the water would run into my yard and not on my patio.
I had a good experience with Dr. Roof a few years ago with another roof so I didn't hesitate to have them give me an estimate this time.Martin came on time for the estimate and did the calculations while he was here.He was very professional and answered all my questions.Pol was the Quality Control Supervisor and he also was very professional and readily answered questions. He came by each day to check in and see if I had any questions. The supervisor and the crew were very hard workers. I am very pleased with the professionalism of everyone I dealt with and the quality of work Dr. Roof did.
I am very impressed with the professionalism of Dr. Roof's staff and the quality of work their employees provided. Our roof looks amazing and they did a very good job cleaning up after the job was complete.
They did everything while we were out to town. We didn't have to be there for them to do it. It was done and cleaned up, and there were absolutely no problems.
We've used their services several times over the years.
Dr. Roof is very professional, punctual and does great work.
I was pleased with the work.
It was an excellent crew, very fair priced and I can't say enough about the crew who did my job.
You could not ask for better service in someone you trust in!
all experiences with Dr. Roof always professional the completely satisfied with the work
The work itself was great, the administration not so much.
Dr. Roof is very fair in cost, honest and efficient. Also, the technician James was very knowledge and I didn't feel like he was trying to up sell anything.
I was very pleased with their work, workmanship, and professionalism.
Jerry S. is deceased. He used Dr. Roof and thought highly of the agent, as do I.
Several other houses in my neighborhood have recently had their roofs replaced. NONE of them took anywhere near the level of care that Dr. Roof did to ensure that the grounds were immaculate after the tear-off of the old roof and installation of the new one. Not only was an on-site supervisor dedicated to my roof install, but each day a quality control manager came to review the work being done and to ensure everything was done according to manufacturer and Dr. Roof recommended procedures. I was also impressed that they made excellent and appropriate use of fall protection equipment to ensure none of their employees could be hurt. While I wish the cost of replacing a roof wasn't as much as it is, Dr. Roof's pricing was more than fair and competitive. After seeing them in action (and seeing other contractors at neighbors' houses) I am very pleased at the value that I got from Dr. Roof, and would happily tell any of my family, friends and neighbors to use Dr. Roof for their roofing needs!
Dr Roof was great. I would definitely use them again.
The roofers worked hard and did a good although I think they need more help than was on site.
If there is an issue, Dr. Roof resolves it quick. I had a small issue after the roof was done but Dr. Roof resolved it quick.
Salesman was right on time and very efficient. Had a few questions regarding small repair and were answered to satisfaction.
A real pleasure to do business with Dr. Roof. Very courteous and professional.
The job was done professionally and conscientiously, although a revisit was needed to correct one minor issue.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dr. Roof Atlanta as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys