Dr. Roof Atlanta did a good job!
They were very thorough.
Work Done Right - I had a leak and I've had people work on it several times. The first time after Dr.Roof Atlanta came out it leaked after it rained .So they came back and looked at it again.He took a piece off and smoothed it out . He redid the roof and I no longer have problems with it. He was very thorough and knowledgable. I have had several people work on it but it was not corrected. I am very impressed with Dr. Roof because they fixed something that has been giving me problems for a very long time. It would be okay sometimes but when it rained hard and the wind would blow it would leak. But I have not had any problems since Dr.Roof Atlanta came out to fix it the second time. I am very pleased.
I had an issue with one of the subcontractors, although Dr. Roof was excellent. They did resolve the issue.
They came when they said, and the leak has been fixed. I am happy.
Knowledgeable about the issue. The original job was not done correctly - they did not patch the entire area of the roof that was damaged. They were very good about offering to have someone come back and finish the area that was still damaged at no cost, but it did take me following up several times to figure out when someone was going to actually come and do the work.
I am very likely to recommend Dr. Roof! I have had them repair the old roof when we first moved in and now had the whole roof replaced. It was a pleasure start to finish.
I found Dr Roof to be professional, very courteous with quick,well priced service
Until I found Dr. Roof, I had the same spot repaired 4 times and after each repair, it would leak again. Since Dr. Roof fixed the same area, i have not had a leak.
Dr Roof replaced the roof on our first home in 1986 and we have used them to replace two other roofs since. The quality of work has always been good and they have promptly taken care of any concerns or issues we may have had. Will continue to use them for future needs.
They did their job well and the project manager kept me informed of the schedule and what needed to be done. I was very happy.
Great job in a timely matter!
The first person we encountered with Dr. Roof was Jeff Kimber, who presented his company with thorough explanations of products available, scheduling, concerns for the neighborhood adapting to roofers being in the community, many hours of each day. Jeff has been a constant source of information, when we needed to question him on any matters. Our community will be completing phase 3 of our roof replacements, starting Dec. 2nd, and we look forward to having Hector and his staff, or other qualified supervisors, to complete our work. This will be finishing 102 townhomes, plus our clubhouse and mailbox area building. Our homeowners are very pleased with the quality of work done, and the work ethic of the crews. Thank you. Gus Kuczka, HOA - The Villas at Pebble Creek Farm
The Quality Control manager, Huso, was fabulous!! He was knowledgeable, friendly, responsive and attentive. The job was completed on time and as expected!
Review - The Quality Control manager, Huso, was fabulous!! He was knowledgeable, friendly, responsive and attentive. The job was completed on time and as expected!
Additional Comments - I highly recommend them. I will be working with them. I couldn't have been happier. I've been out of the country so I haven't been able to set the appointment, it'll be in August. Give them the highest scores.
Additional Comments - He was actually the most knowledgeable and forthcoming with his knowledge than any other company that I got a quote from. He was very professional and I would definitely recommend them to friends. His quote was very good and I just felt like they were very professional.
Areas Of Satisfaction - I was most satisfied with the clarity of the procedures they would go through to replace the roof.
Dr Roof did a great job on my house. I would use them again in the future.
Huso was an awesome project manager! I would highly recommend asking for him if you do business with Dr. Roof. Not that I had a bad experience with others just a really good one with him.
I appreciated the fast and reliable service by Dr Roof
Dr Roof is a local company that does good work. They are not necessarily the least expensive, but most of the work they do depends on a good installation job. That's worth money, and if something does not go well, Dr Roof will back their work. Good folks.
It's a good company!
They were exemplary!
I had three different teams work on my home. One refurbished a 1-in-10 pitch roof. The second removed the old siding on the home and replaced it with Hardiplank Artisan siding. The third team painted the house. The overall effort was overseen and managed by a project manager who also assured quality of the work. The project manager and each of the teams were excellent: professional, hard-working, and produced a quality product on schedule.
Excellent work... fair price... lived up to all of their promises.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dr. Roof Atlanta as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys