Our experience with Douglas Coleman Home Solutions was very positive. From the prompt, friendly customer service we received when we first visited the showroom to begin our search for carpet to completion of the installation, all employees associated with the company were very professional and helpful. The sales rep listened and understood exactly the type of product we desired. We were allowed to borrow large samples which were very helpful when determining the color we wanted. The installer was very prompt, professional, and HARD WORKING! We are very pleased with the end results!
I was very happy with the job they performed. They set some dates well in advance (delivering the materials, installing, and staining) and everything went on schedule.
I have already recommended them.
They were very helpful with the process and with getting us the products we were looking for in a timely manner.
Have used Douglas Coleman for hardwood flooring, tile, garage storage systems and window treatments. They have a large selection of quality products, knowledgeable sales people and competent installers. I would recommend them in the future.
Excellent quality- quality products, quality work and quality people! I will be use DCHS again
They exceeded my expectations.
I am very happy with them and the work they do!
Everything was completed to our satisfaction.
They were very easy to work with and very affordable.
I worked with Wayne, they were great and extremely knowledgeable, even the installers were super friendly and cautious regarding COVID-19
Needed two different types of floor covering in addition to a custom closet organizer. Douglas Coleman not only provided one-stop shopping, but staggered the installation schedules for the three products to accommodate the painting and equipping schedules.
Poor communication between Hunter to Tim Coleman and then back to me the buyer. Changes would need to be made greatly.
I got excellent help and information from Wayne while I was making my choices. The installation was very easy and professional. The installers were all people who were easy to have in my home. The results are absolutely excellent. We are very happy!
They were very patient with scheduling and very professional. Their customer service was awesome.
This is our third time using them. It has been a great experience every time.
My mother is 96. I have used the company for three different jobs in the past. When my mother moved next to me then it was a no-brainer to use them. They are easy to work with, professional, quick, and everything is checked and then rechecked.
Salesman was unknowledgable and unavailable. Product was originally defective and took a long time to get. Timely updates did not exist.
We couldn't be more happy with the service, product, and installation. I've already recommended Douglas Coleman and Wayne to two neighbors.
Everyone was fabulous to work with. They were all professional, courteous, and knowledgeable. We can't wait to get the next project started!
I thought they where very professional and Wayne was great getting me what I wanted.
I was very impressed with their quick response and turnaround time. Knowing our budget, they did not try to sell us the most expensive carpet. The installation team were professional and did a super job!
I feel I got the best quality for my money. The customer service was outstanding.
They did a pretty good job.
They got the entire house done in one day.
I already have recommended you to many friends and family.
The sales staff was very knowledgeable with the product and was attentive to what I was seeking in new carpet. Very helpful to provide me with a selection of carpets to consider. The installer was very efficient and organized. I would highly recommend this business for one's home flooring needs.
Where else would you go in this town? Where else would go in this town. They kind of have a monopoly around here. I don't know of anyone else that is left that does that type of work in this town.
They delivered what the said in a timely fashion. I am very satisfied.
DCHS is a most effective and reasonably priced company. The installers have always been great!
Stay away! You have many other options for home closet systems. This company over promised and under delivered in a big way. Our salesman, Tim Coleman, dropped the ball and forgot to place our order. As a result, we had no closet systems in place upon move-in. You can imagine how stressful and chaotic this was! Rather than trying to make up for his mistake, Tim allowed the installation process to drag on for another month until completion. Not once did Tim call me to apologize, offer any compensation, nor did he marshall all of the company’s assets to expedite the project. Often only one installer was sent out to work. The installers were the only saving grace- they actually did their best, despite incompetent and uncaring leadership.Beware! This company only wants your money! They have no concern for the customer!
They were awesome to work with - we did the blinds in an entire house and they did an awesome job and where a pleasure to work with!
I am highly satisfied.
Overall a good experience. Project took longer than promised and they often take a few days to respond to emails. Design and layout is excellent. Materials are ok but not as high quality as I would have anticipated for a $4,000+ project.
I highly recommend Douglas Coleman Home Solutions! I really appreciated their attention to detail - everything looks beautiful and functions well too.
We were very satisfied with the quality and workmanship!
Tim was extremely helpful.
We are absolutely thrilled with our new closet and the lighting system that was just installed. Tim came up with the idea of the lighting system for the closet, since my husband has serious vision issues. It has made things so much easier and better for him. The installation was seamless, thanks to the extra attention to detail that our installer, Ken, put into everything. We couldn't be more pleased. Thank you, to the wonderful team at Douglas Coleman Home Solutions!
Tim was very helpful in designing our closets to get the maximum use of the space we have. The closet is much more efficient than it was when it was almost double the size it is now. The installers did a great job and when they were finished, you wouldn't have known they were here. It's nice to work with true professionals.
They were very professional and the product was awesome.
Always prompt and reliable
I have already recommended to friends and neighbors.
Everybody was very easy to work with.
The closet looks awesome. The suggested layout of the shelves works perfectly and is so efficient.
I am very comfortable knowing that their service will always be top-notch.
Jim Brown the salesperson was very helpful, knowledgeable and gave me a fair price. The installer was great and showed up on time and the quality of the work and parts were very good.
I really love the way Tim Coleman educates our clients on closet organizers. His process really works well!
They do what they say.
They have a good product. They were very nice about doing everything.
I strongly recommend Douglas Coleman Home Solutions, and would definitely work with them again.
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