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Joel and his crew were very efficient and quick to get the job done. They were wonderful and I would recommend them to anyone.
They promised things they did not deliver. They said we would receive warranty information for the roof but we never received these papers. They said they would send someone out to fill in the cracks that were still in the ceiling but no one ever came. They did not communicate well or resolve prob... more
Jennifer was amazing! She completely got the look we were going for, and she put together a comprehensive design that worked for us. Having the rendering so we could see what it would like was so helpful, and having samples to take with us was helpful too. This was a bargain for design help - would... more
They did our roof, then they did a troughing above the house where we had some draining and leakage issues. They were fast, effective, and we have had no issues since then. They are excellent at communicating and they completed the job correctly and right away.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Daahl Roofing Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys