Paul and Sarah, from the initial meeting, you two were very friendly, professional and made us feel at ease.
Criner was amazing to work with on the remodel of our kitchen! They were professional and took the time to really understand our needs/wants with an upgrade. So many decisions to make and the team was great at assisting with everything! Sarah was fantastic, she could listen to our needs/wants all the time, she even listened when we didn't know what we needed! We couldn't have designed our dream kitchen on our own without her!
Excellent workmanship and attention to detail. Personalized at every step.
I would definitely recommend Criner remodeling to friends. Their work was excellent from the design of the project to the assistance in help of selection of products to the craftsmanship of carpenters and contractors. They were sure to make us happy and comfortable.
I would definitely recommend Criner Remodeling to a friend. Their professionalism was exceptional from the planning of my kitchen remodel with Mr. Paul Criner, Designer and Ms Sarah Przybl, Interior Designer (their patients are amazing) throughout the project with Mr Rich Padilla, Production Manager and Mr Bryan Robertson, Carpenter. Their entire staff and trade contractors were always courteous, polite and respectful. Bryan kept my husband and I informed daily on what to expect or on any changes that needed to be made. Their workmanship and customer service is outstanding.
I am very pleased with my kitchen remodel and highly recommend Criner Remodeling.
With all that has happened in the last few years, we couldn’t have been happier with the concern and honesty of the Criner company. They kept us in the know of health, supply issues etc.
Overall we were very pleased with our experience with Criner Remodeling. We will definitely recommend Criner to our friends and neighbors. We love our new kitchen and are very pleased with the finished product!
We interviewed 3 contractors for our remodel and can not imagine having selected anyone else. At that first interview, Paul and his colleague really took their time listening to our needs and reviewing the property - they went up to the attic 3 times! Their process of putting in the time to plan properly up front made perfect sense to us. When overwhelmed by the cost of the project, Paul took the time to explain in writing, what was involved to make our vision a reality. He also helped us figure out ways to reduce the scope of the project and some of the cost.
It would depend entirely on the needs of the friend. Criner is expensive and someone who has the knowledge and expertise to make his or her own decisions about appliances, fixtures, finishes, etc. might not need the services Criner provides. Would recommend Criner only for someone who isn't comfortable making those decisions and would like careful hand-holding all the way. Would also point out that Criner's scheduling was impeccable--no long delays before the next subcontractor did his bit. If that was important, it would be a good reason to choose Criner.
The high quality of Criner Remodeling's workmanship and communication made our first remodeling experience a positive one, and we look forward to hiring Criner Remodeling again for other projects. The work site was kept very clean, and the personnel were all communicative and easy to work with. They addressed structural and wiring issues that came up with expertise. Everything was done with professionalism.
Excellent workmanship! This was my second project. A third will begin soon.
This is the second remodeling project that we have employed Criner Remodeling. Like the first, on this project Criner exceeded our expectation. Paul Criner and his staff put together a comprehensive plan to address the infrastructure issues and 'nice to have' desires for our new home. Rich Padilla as Production Manager and Alex Hill as Project Manager, flawlessly executed the plan. They met the established timelines, and each day left the work site (our house) clean and orderly. In addition, they addressed emerging issues with solid recommendations, and timely execution. The routine (daily) communications with the team was excellent. No surprises. At the conclusion of the project, the Criner team conducted a walk-through with us to insure we were satisfied with all their efforts. We will engage Criner for any future remodeling project that we may have!
Incredible attention to detail and option provided in the planning and design for our project. Expert craftsmen who did prompt, professional work while on site. They were incredibly respectful of our home and became one of our family over the course of time that they spent completing the project!
I am return customer and am very impressed with the quality of work, the attention to detail, and the expertise of their employees. I appreciated Alex and Rich and hope that I can work with both of them again!
Top notch remodeler. Great attention to detail. Every person we came into contact with was friendly, professional, and skilled. The planning process was careful and no detail was left to chance, so there were no "oops" moments during construction. Our finished deck and porch are now our favorite parts of our house.
Criner Remodeling takes very good care of their customers. They are extremely courteous and professional. They work I received looked just like the picture I was shown.
Areas Of Satisfaction - The finished bathroom exceeded all expectations,
The personnel who work for Criner Remodeling were courteous and professional. The workers showed up on time daily and completed all scheduled task, baring, weather. I am extremely satisfied with the final product, and I will definitely use them again for my next major home remodel project 5 Stars.
Areas Of Satisfaction - I was satisfied and exceptionally pleased with all areas of our experience.
Criner Remodeling was great and listened to all of our concerns. They never left the site to go and start other projects. They stayed until they finished our project which made the project final that much closer. Our project took about 6 weeks and we are very pleased.
Quality...craftsmanship, communication, and service. I was concerned the size of our project would prevent us from changing directions or contractors. The Criner staff, especially Ben Rooker, alleviated much of our concern by keeping us updated and asking questions...we definitely felt involved in the entire process. The craftsmanship and attention to detail showed us we chose the right contractor AND they were committed to making our project a succcess. The bottom line is we are extremely happy with the outcome and this experience falls in the category of "you get what you pay for". Thank you Criner Remodeling.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Criner Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys