They were efficient, timely, and nothing got broken.

They broke my TV, and my refund for that was only $22. They charged me more than the amount agreed on. I had a horrible experience. I will not refer to or use them again.

Although the men were careful, I don't think they knew the quality of items they were wrapping. One oil painting from the 1800s was wrapped in a blanket and then inserted into a box. I told them NOTHING can touch the canvas itself; well, the blanket touched the canvas and the box pressed against the canvas; when unwrapped, the canvas had stretched slightly. To fix that would require at least $1000 to restretch the canvas, and doing so could impact the paint (chips, etc.). They said they knew what they were doing. But I believe they had not been exposed to fine art and therefore did not know the extra care it would need.

I booked this company based on a recommendation…and I will do others the same favor. Great company. Great service.

I was disappointed about how my belongings were handled and the lack of care taken in my property. Please see my comments at items 4 and 5.

The experience was great from start to finish. The pricing was competitive, the process easy, and the movers (4 men) were amazing - very professional, considerate, and hard working.

Everyone involved from the estimate to the actual move was awesome!

The entire experience with Craig Van Lines was excellent from start to finish. The estimate was very close to accurate, the movers were timely and professional. Highly recommend this company to anyone moving.

The quote was provided very quickly. The scheduling was easy and fast. The crew was amazing. Very respectful and polite and very quick.

They were wonderful.

Movers broke my headboard because they were negligent. Company offers $50. If I knew that I hired an unreliable company with inexperienced movers then I guess I would’ve purchased additional insurance on top of the over $3000 that I spent for the move.

Ease of hiring, and they showed up promptly to pick up items to be shipped.

An extremely professional organization from beginning to end. We’ve moved many times before and Craig has been the best customer experience of all.

Everything was straight forward and clear. No upcharges or surprises. I felt very confident that they would handle our move with care!

I sent an email to Fred and Cindy Monday morning I believe as our bed boxfame is broken due to the reassemble of your worker. Our bed shifts and is not usable on one side-- without great care. I asked for some guidance on this as the boxframe is metal and costs $300 to replace.

Very professional people. Very flexible, very kind, very efficient. I had a lot of stuff and I was very impressed at how they handled it. Would definitely recommend them to anyone.

Craig Van Lines is excellent to work with and is family oriented, and I knew my stuff was safe with them; they helped move me to different places in town, helped me put my things in storage and then helped me take them out of storage. I have used them three times in Virginia and the fourth time I moved to Florida. They showed up when they said they would. They are amazing; I would highly recommend them. I talked with Cindy Craig, and Fred, the owner, came out personally and checked everything out and gave an estimate, and they are pretty true to their estimate. They are easy to work with and very fair. They appreciate the military and give discounts.

The provided excellent service, they were very dependable, well priced, and really hard working dedicated movers. It was the best experience we have ever had moving. They were great to work with, and we feel very blessed to have found them .

There was an overall disregard for boxes labeled FRAGILE. There was sloppiness in items that were packed from the garage. When items were stacked in the basement, the stacks were too tall.

When Craig Van Lines comes to your house to evaluates your move, everything is documented on a computer and before the representative leaves he will provide you with a quote and explain the quote and move process. You do not have to put down a deposit which was fantastic for me. If you have any questions call the office and the staff will answer your question in a very professional manner. My total experience with Craig Van Lines has been outstanding.

Very Professional

The gentleman and lady who came were wonderful, very respectful, and patient.

Well, we started out late, more than an hour after the “window I was given” which was ok. The foreman was strong, courteous and knowledgeable. The other two did not speak English so it was very frustrating. The woman did not pack or unpack carefully. On arrival, she just stashed items in closets and rooms where they didn’t below. She was in a hurry to unpack picture frames, and just stacked them, causing several to be damaged. The foreman eventually corrected her. We paid for three people but actually got 2-1/2 because she didn’t move anything.

Every contact was easy and informative from the office staff to movers

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