They were quick and got the job done quicker.
They were incredibly professional. Any move is very emotional; I felt as though the actual movers that came out understood that we were moving from a home that we had shared with our seven kids for the past 20 years. They clearly picked up that I was pretty emotional and were quite kind about it.
This was the third time I have used Craig Van Lines, and every time the move went exceptionally well!
Great job!
Having done 20 plus moves in my military and Federal service career, Craig Van Lines were head and shoulders over all the rest. From the appraisal to the storage to the packing and delivery, I couldn’t have asked for more. Over 20,000 pounds and not a scratch or break. Amazing company. My very strongest recommendation!
I just started using them, and I am pleased with their services! They are a good moving service to use.
Every part of my relocation from Northern Virginia to Florida was perfect. The initial contact with, and estimate from, Mr. Craig was excellent. His demeanor and approach was calming and reassuring. Logistics were handled by Cindy & Terri. Communication was excellent, with plenty of advanced discussion regarding pack out and delivery dates and time. Finally both pack out and delivery crews were absolutely the best I have ever dealt with. All items were handled with care and not a single item of furniture or furnishings were damaged or misplaced.
Craig Van Lines did an excellent job, nothing was broken, the teams were professional and easy to deal with.
price - performance couldn't have been better
They come across as very easy to contact, personable and professional experience, but in the end, they are just like any other moving company.
They put my belongings in a storage unit to wait for another half-load to go in the same direction, and promised me it would just be days. Weeks later I had to call them to get my belongings and when it arrived it was just my belongings. There never was another half-load. Which means they loaded a truck, unloaded the truck into storage and then loaded another truck for nothing. It’s probably how my very heavy porch umbrella stand got lost in the move.
To make things more aggravating, only the driver of the truck was there to unload. Took over an hour to find another “mover” and that’s only after I called Craig and insisted they find an additional mover instead of making the driver find one.
The personal contact card I was given at the pitch to use this company always went to VM and never a call back from it.
Great experience from the initial survey, the packing teams through to the actual move. All done quickly, professionally and at a good price. Fully recommend.
This is a wonderful family owned business. I highly recommend them.
Had a great experience with Craig Van Lines! The entire process went smoothly from my estimator, office staff and the crew. Will definitely recommend.