Poor communication, poor customer service, and dissatisfied with the construction process.

Crew did a great job. All specifications were met

Cochran Exteriors LLC was really professional and did an excellent job. The salesperson, Clay, was excellent and really knowledgeable. The supervisor, Shawn, was really exceptionally attentive and provided good service.

Quality of work and crew were excellent. Communications with main office left room for improvement.

Excellent on all fronts. Fast and precise.

The work was very high quality. The scheduling and communication left quite a bit wanting. From the initial

Cochran Exteriors LLC were very professional, hard workers, clean, efficient, and their quality of work was excellent.

Clay was very professional, timely, conscious, and had great follow-up. The very difficult situation was eased very significantly by everyone on their team.

Wrong material was ordered 3X. Project took 1.5 years to complete.

The delays and timeframe were unreasonable. It took way too long to complete the project. The workers were messy and did a poor job. Cochran Exteriors LLC did follow up and make things right, but a project that should have taken no more than a week took two months.

We had a great overall experience with Cochran. The sales process was informative and low pressure. The pricing was comparable or better to local competition and felt fair. The quality of work appears to be excellent. Communication was overall good. We will certainly use Cochran Exteriors again in the future should a need arise!

I would highly recommend them, good quality and professional.

The crew was fast and did a excellent job would highly recommend.

I started my journey with cochran exteriors on March 24 2021 and they didn't finish it until September 29, 2021. The salesman lied to me about cochran crew will be the crew performing the work, come to find out it was out sourced to crew they hired off of home advisor. The roofing crew showed up at my residence at 545 am unannounced. Cochran had no control over the crew, the crew member informed me they didn't work for cochran. The crew destroyed my yard, broke driveway lights, and had to replace all of my gutters accept 3 of them. My skylight wasn't sealed properly and it leaked causing a massive amount of water damage to my bathroom. My bathroom was a demolition site for a whole week, communication was awful between cochran and various outsource contractors. This whole project from start to finish was a nightmare!

great on time on price

I will never recommend this company to anyone I know. The work was done sloppy and several items had to be redone.

I had a fantastic experience with Cochran. The job was clearly communicated and the price I paid is exactly what we initially agreed upon. We’ve received numerous complements on the work they did. We will be using them for any future projects we have.

Very professional and efficient installation of our new roof and gutters. Tore off and replaced entire roof in one day. Took off and replaced gutters and gutter guards in one half day. Reasonably priced compared to 5 other quotes we got for the same roof. Very satisfied with finished project. Highly recommend Cochran Exteriors for roof and gutter installation.

Awesome experience! New roof is great and I have already hired Cochran for another project. Highly recommend!

We encountered a small "hiccup" after the roof was installed. Once this was taken care of, we are happy to say that " we have the most beautiful roof, gutters and soffits that we have ever seen"!

Corey was the best!! He set the bar high for the other companies we price shopped with. Nobody else came close to Corey’s care, knowledge and communication. We were thoroughly pleased with Cochran and would recommend them to anyone!

The entire process went like clockwork. It was a great job that was wonderfully done.

Bad communication skills and prolonging the completed job.

Todd walked me through my options for replacing our roof and never tried any pushy sales tactics, which was greatly appreciated and different from the other salesmen I dealt with in this process. He was there through the whole process including checking in at the end to make sure everything was done to our satisfaction. The work crew did a great job and my new roof looks great! I'm very pleased with my choice to go with Cochran!

I am satisfied with everything.