still waiting for the shingles to lay flat
I was. Very pleasantly surprised by the price and quality of the windows.
Experience started out good until we had to replace roof due to bad batch of shingles, after filling out warranty claim heard nothing from anyone for two months. There was no follow up call that they received the claim from Pabco. Had to call the Boise office to see if anything was going to happen since weather was going to be a factor very soon.
The job took 10 weeks longer than we were told. Their attention to detail of finished work wasn't good. They changed the contract without telling us, and they were trying to charge 500 dollars extra for something already included in the original contract I signed. There was a lot of lack of communication about when it would get done and when people would come. We were told to have someone at the house so they could come by. My wife and I took partial days at work waiting for them to come, but no one showed up.
I would recommend Cobex to a friend. Their workers were very professional and did a great job on installation, where it really matters with roofing. The only issue was that during the initial inspection and quote, we asked for the fascia condition to be checked, and any needed replacements identified. We were told no that fascia looked fine, and the fascia replacement was not included in the original contract quote. However, the fascia did need replacement for the areas we had specifically asked about, resulting in a change order during the installation. They did make up for this oversite by crediting us a portion of the cost. Overall, they were very knowledgeable and were able to give us exactly what we wanted within our expected price range.
Yes, but I will tell them not to pay until the job has been completed.
I got bids from three of the leading roofers in the area and Cobex construction won my bid on price,quality, workmanship is terrific. They cleaned up everything and it all went well thank you Lucas, Michael David, and the whole crew.
We had a new roof installed and we’re very happy with the cleanliness of the site and the workmanship. We also scheduled to have gutters although that did not end up working out as the installers were not able to get to our house in a timely manor
communication was terrible. multiple emails went unanswered. questions and requests unanswered. project manager was almost nonexistent except when he wanted to pick up a check. other than communicating with Olga, it was a very frustrating experience.
I would highly recommend Cobex for any project you are considering. Their professionalism shines.
They showed up on time, did what they promised, and finished on time. Quality work, ando a quality job. I would use them again in a heartbeat.
The company was very good in responding and keeping me up to date.
Cobex Construction Group had incredibly poor communication and organization. The crew that came to complete the roof damaged the gutters and didn't explain what they were doing. They damaged my yard art, but didn't say anything about it. They left nails around the property, and I am still finding stuff. They said the area would look like they hadn't even been there when we were sold the package. We were not satisfied. They did not finish part of the project, and we were supposed to send someone out to fix the gutters because they were installed incorrectly. There is a lack of communication, and it took over a month to finish the project. They left shingles, nails, and a nail gun that has been here since October 30th.
I would definitely recommend this company to all my friends and family they exceeded all my expectations.
This company is truly one of a kind that cares.
The work was done in a timely and professional manner. Photos were taken before, during and after to show the condition and debris in the valleys which was the cause of the leak and roofing effort
After the team said the fixed the leak and left I saw several tiles that had not been put back correctly. Even though I spent a lot of money to have the valleys also cleaned, a lot of debris (broken/cut tile, nails, moss, etc.) had been left in the main valley in front and also at the base. The team had blown a lot of debris into the gutters that resulted in fully clogging up the main downspout. Also, nails and grease were left on my driveway. I had to go out and pick up all the nails so we would not get a flat tire. They also crushed one of my sprinkler lines. I notified your company immediately and was told a cleanup crew would be here the next day. They did not show up and I was not informed until late that day that they would not be arriving until then next day now which resulted in me wasting a full day off. When the one worker arrived, he notified that the downspout was completely clogged with at least three feet of the pipe blocked and he had to remove the entire downspout from the wall to clean it. Also, when it was reinstalled, it looks to be jammed into the gutter and the mounting bracket was never installed back to support it. After he was done, the quality control worker came and had to still work on issues but said the leak was fixed. That was on Tuesday, November 11 which resulted in me having to take another full day off of work. Late Thursday November 13/Early Friday November 14, the same leak that was supposed to have been fixed as well as a larger leak in the same area happened. A new crew came out and worked on it resulting in me having to take another day off (3rd day). On Sunday, November 16, I found a bunch of nails, screws and broken tile that had washed into the gutter in the area that they had worked on in addition to more broken pieces of tile that were trapped in the spot where the valley meets the gutter. I spent a lot of money to have your company not only fix the leak (which was not done the first time) and also to clean the valleys which was not done correctly due to the amount of material that is coming down from them in the rain. After every rain since job was completed, I am still pulling out nails/screws/pieces of broken tile and moss debris from the gutter so the valleys were not cleaned correctly after I paid a lot of money to have them done.
Communication was really good, everyone was really friendly.
Work on communication with client and each other. The crew showed up about four hours after the scheduled time with no communication that they were going to be that late.
Nick did a fantastic job explaining the whole process.
When we signed contract for the job, we were told it would start on a particular day. That day came and no one showed up when I called. We weren’t even on the books at that time we were fit in and told it would take between 3 to 4 days and it would be completed before the rain was about to start. That again did not happen. There were days when people didn’t show up or they showed up late and then left the communication between the workers and myself was very limited and I felt like our project was not a priority.
The project was scheduled and completed on the day right before a week of rainy days. It's crucial that the weather was checked by the team and a great timing was considered, or we would encounter a very bad damage to the roof and ceiling in the following days. Great work and quality, we no longer see leakage during the rainy week.
I liked everyone I talked to and your workers were very helpful
They did a great job. I had a small issue and they came back out and made it look absolutely beautiful. Highly recommend them.
I was and am very satisfied with Cobex and their team.
Whenever you have an issue, they are right on top of things. They follow up on any problems you might have.