The quality of the work was good; the service from the office staff was not the best. When I began the process, I specifically asked for the best service that I could get. Unfortunately, I cannot say that I received that being a customer who paid in cash. Firstly, during the quote preparation process, the sales rep had offered a series of shingles to choose from. Together, we selected a shingle pattern, and the quote was made. An hour later, I was contacted by the sales rep saying that they didn't have the selected shingles and he offered two additional shingles to choose from: both being of similar color. Then another hour passed and the sales rep contacted me again with another excuse saying that the 2nd selected shingle was "non-code" compliant and suggested I'd go with a 3rd option. As a paying customer, i shouldn't have to go through this. The project manager could have been better as well. I always felt that he was too busy and didn't prioritize my project being a smaller project. Lastly, there was a 3rd staff that was texting me during this whole process with additional directions but would never fully explain or respond to my inquiries. During the country review, I was never told I needed to install fire/smoke alarms until after the first review was completed. The service from the office staff was a mess. Being responsible buyer, who spent a large amount of money, It is my responsibility to go elsewhere before committing to Cobex again. It's not all bad though, the two Hispanic guys and the 1 Russian guy did a great job. The cleanup from this crew was immaculate. I appreciated that.
Tear off crew broke into my house, let my dog out, and broke door handle
They were so nice and made it super easy with 6 months same as cash. They were very prompt and finished in 1 day. They cleaned up and did an amazing job.
They did a great job and it was fast.
Everything that was supposed to be done was completed
Communication was not good. A week would go by with no text response. The job was supposed to be a week and went almost 5 weeks.
From the moment Julian came into my home I knew I wanted to work with this company. He described everything for me so well, answered all of my questions, and was just very considerate. The demolition crew was outstanding. They were very clean and efficient. Luis and his crew did a phenomenal job with the installation. My neighbors repeatedly let me know how polite everyone was. Thank you Cobex. I look forward to working with you in the future.
All of the workers were great.
And the new roof is fantastic
Great job to all.
They’re a good company and they do what they say they’re gonna do.
The workmanship from Cobex Construction Group was very well done, as well as their communication and the follow up.
Awesome people to work with and impeccable work! The whole job was an excellent experience start to finish.👍
They explain everything very thoroughly, provide you with options and do great work.
I would recommend them to a friend because they are an amazing company, no pressure sales tactics, listened to what I wanted, and delivered it.
They were just really professional, and they took care of our concerns. They cleaned up very well after they completed the roof.
Never in my life would I recommend Cobex to any of my friends or family members. I basically had to be my own project manager the entire project since the crews kept messing things up almost daily
They did good work
I recommended Cobex to 4 of our friends and neighbors.
The seller liked the professionalism by Jason
They tried to reuse a existing flashing that was installed incorrectly! Then said they would install new. The wrong way a 2nd time!! It was 1/2 the reason I hired them! They mixed roofing products voiding manufacturers warranties! Kept my deposit when confronted with their many many failings. Stopped returning emails after they said they were working on a solution.
Reasonably priced, professional, quality workmanship.
I recommend Cobex to anyone in the market for a new roof. These guys are organized, honest, focused, and excellent in the skill of roof replacement. I couldn't be happier with my new roof experienced.
I had a good experience. Professional, prompt, easy to work with.
Overall Cobex has been a great company to work with on many of our projects over the years!
$7000 more than the original quote??That was criminal. You're lucky i have a strong heart. Additionally I do believe i needed the sheating.
Will was amazing. Crew was fast and courteous.