I am very pleased with the work and they cleaned up very nice.
I have had people come by to look at my windows, and they said how beautiful they look.
Everything was went smooth and it was done in a day.
I think they are a little pricey, you put that much into a window you should not have to pay a service charge to have someone come out and get something changed or fixed.
Good value. All champion employees very professional. Isaiah was outstanding in making sure any rotted or damaged wood was replaced. He even secured second story deck (where sliding door was installed) to the house better than it was originally put in at no extra fee. Very happy with his knowledge and professionalism.
About a month after they were installed, I had a crack develop in one of the windows. It is in the process of being resolved, so it is okay.
The gentlemen came in and were on time and very courteous. They were very professional and clean. They did not disrupt the household in any way. Their professionalism, courtesy and demeanor was very top notch. I was very pleased with them.
Champion Windows of South Bend was very professional. The outside finishing work on my windows matched the outside of my house perfectly and I've received many compliments on it.
The biggest problem I had was with the manager. He was cocky and arrogant and does not know how to talk to customers. Once my windows were installed he ask for additional money. I gave him my credit card over the phone to make the payment. I thought he took the full payment out then, but he did not. He did not explain everything to me. I don't think he should be in management.
Good windows, good value.
I am very satisfied with the gentleman from Champion windows that installed our replacement windows. He was on time. Worked aggressively taking out and installing new windows. Cleaned his work area well and was pleasant to speak with.
Champion Windows was excellent. However, the loan agency, Green Sky Program, has been hounding us for payment, despite our having made a larger payment than required per agreement. They've called numerous times, to the point of harassment! I finally threatened to report them to the Atty Gen. of Indiana, so they finally stopped the harassment. If they call one more time, I will report them!
They were very good and I was really satisfied with the job. I was so pleased I will probably get more work done by them in the future.
I love the windows that I have. The installation crew was great and they were the nicest people. Bobby and Chris installed the windows. The installers were also very professional.
Highly recommend! Ethan had an excellent presentation and we felt no pressure at all. Loved the special that we are running and the warranty that comes with the windows. Ran into some bumps in the project, but Ethan and staff were fantastic! Can't wait to use them on future projects.
I had doors,windows,and siding done. I would recommend the doors and windows. Just not as happy with the siding
I have Champion Windows for many years now. I've had other well named brands formerly in this same home and because their sealing broke down over a period of time and they were difficult to clean, we decided to try Champion. Never have regretted it. The seals have been excellent, cleaning is so easy and I do not need to go outside with a ladder to clean them. All is done easily inside. Thanks for quality.
I am very happy.
They were very friendly, understanding, and they are willing to negotiate the price to stay within my budget while I would still be satisfied with the job and materials. They have done more than one job for me.
I am very satisfied with how everything came out. It was a good experience from beginning to end.
They had the fairest price and got the job done ahead of schedule.
We are still waiting for a door. When they came to install the windows, the door was the wrong size. We haven't heard from them in weeks.
Steve, our installer was great. He had a lot of work to do in one day, and he got it done! Everyone who came out here was very nice and polite. Nate, who measured our garage windows, Eric, who measured our picture window, Lace, our sales representative, and Steve, our installer, were all good at their jobs.
Jeremy was perfect. He was nice and polite. The boy that installed them was wonderful! He took the time to stop and talk to me. The whole deal was a perfect thing!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of South Bend as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys