The only problem we had was that it took a long time to get the parts. After about 3 months, they got everything in right away.
I will definitely recommend champion windows. They did a perfect job.
Their service is wonderful. The windows look fantastic, and I wouldn't go anywhere else.
I love Champion Windows.
They were easy to work with, they worked around my schedule, they were clean, quick, and I'm really happy with the installation.
Windows and staff are amazing. Windows look incredible
We initially contacted Champion to do major window installations last fall of 2020. We had problems with the screens and one window not working after the installation. After many attempts on my part to get our 6 screens back, it was in January when they were finally returned. Two of which still did not fit. The non working window was supposedly fixed at that time but upon future attempts to open it, it did not open. Again, I made many attempts to find out what was going on with the screen repairs and then 3 months later Covid began and I was informed that if I wanted the screens I could come pick them up myself. I did not. After everything opened up again, we contacted Champion on installing two more windows on the condition they would first fix our window that was not working and return our two missing screens. They fixed the window but the two screens were not repaired and taken back to the shop the day off installation. I still have not heard back on these two screens. Why am I the customer the one who has to keep after Champion on my screens?!
Very positive experience
I feel that their customer service is really good, they answered any questions I had.
They were super guys and did a good job. I was very happy.
Champion Windows of Omaha did an outstanding and awesome job. They are professional and we are very pleased with the work.
Poor service on the part of the salesperson. Champion hides information about the windows and the cost of those windows.
It was Awesome!
No service after the sale. they won't even call me back. wrong door know was installed and window has a severe reflection at sunset and sunrise
There was no pressure on sales, but the salesperson knew the product quite well. The installers took a few days because one was exposed to covid-19 so we were delayed due to that and the weather.
The quality of work, the windows, is amazing. I had never purchased windows before. I thought they were expensive, but the quality was worth every dime. Excellent. I love them. They're worth all the dimes.
I would recommend Champion Windows of Omaha because the work was neatly done.
Enjoyed working with the crew. I felt very comfortable that the job was going to be done right.
We loved the windows. The installation was great. They greatly improved the look and feel of our home. The functionality is amazing.
It was excellent.
I was just really happy that the windows were on sale but the installation was problematic. I need them to come back out. I am having some issues with the windows. I don't know that I would recommend them at this point.
We were very happy with everything.
Very efficient service and well done.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Omaha as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys