Prompt, quality work and knowledgeable people!
The job that they done was great, I will recommend to a friend .
Process was changed without notice. Problems left where than later fixed by a third party I hired. Was supposed to receive a full panel for a spot where will get added next year but never came back. Felt very rushed to sign final form so they could disappear.
The screen door for our slider was missing. We had our windows installed on Sept 9th and it we will finally get the screen on Dec. 5th. This is the earliest it could be done. During the install they discovered they brought the wrong size door this is one of the things that put them behide. The other was one of the guys went home sick. This meant that they were at our house until after 9. That is not where the problem comes in.....intsead of coming back they rushed through. They were not able to fully clean up. They rewrapped our windows last as it was getting dark so the next morning was when we were able to see the work that was done. This was also when we were able to see the cut off pieces left on the ground.
The crew that came out did a great job. They worked very quickly and cleaned up.
The windows are top quality. The installers did a good job. However, I paid extra to have my shades and blinds put back up. One of the shades was improperly installed and the first time we used it the whole thing fell down. Also, I tried several times to contact the install supervisor to finish the job in my living room and dining room. I left texts and tried to call him.
His voicemail was always full. I finally had to go to the store to see him. We were also missing a screen. Window was installed September 27. The screen was not installed until October 25.
I didn’t even have to be home look great good job
I feel we got a high quality window for a fair price. I appreciate the simple terms and lifelong guarantee. The financing options made my purchase possible.
Very easy to work with, great quality windows.
The product is great, but the customer experience is not what it used to be.
Brian Clark is the consummate salesman. He has thorough knowledge of his products, was professional and helpful with my decision process.
The installation team, Nick and Jeff were exceptional. They arrived on time, were meticulous in their installation and left my house spotless.
We could not have been more pleased with the service, professionalism and integrity of each area of our experience. Champion is a rare gem among businesses in today’s culture.
Implementation was the least favored phase
My brother has already decided to replace all of his windows with Champion Windows based on the recommendation of a neighbor. I assured him that he has made the right decision.
Good quality for the price. Competent and courteous sales person and installer. Happy to recommend Champion
Overall, it was a great experience working with Champion!
Correct windows were put in and all damage from incorrect windows from Home Depot was repaired.
I was satisfied!
Efficient ordering process and installation. Communication is great. Windows came early!
Very pleased with entire process. Salesman was very professional and knowledgeable. Installers were great. Extra careful around exterior landscaping, quick, and cleaned up everything. Strongly recommend Champion Windows!!
I will highly recommend champion windows to everyone I know.
The quality of the siding I had installed was the top of the line, Solid Core siding. The crew was very professional and went out of their way to make sure the area was picked up after every work day. My siding was scheduled for July. They installed it two months early. Great Company and great people.
Easy to work with and very responsive. Happy to walk through the home before installation to ensure the scope was clear and understood.
From the sales to the installation, everything has been excellent, in our opinion. They run a good business.
The sales representatives were great to work with. The installation was nice and easy.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Omaha as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys