I would recommend them but tell people they weren't timely in getting the work done.
We were kept out of the loop and for what we paid we should have more contact with them.
They have very poor communication patterns and the expectations between the salesperson and the company are different. I like the product, but I did not like the process of getting the windows.
I would not recommend based on my issues addressed above. But, my biggest issue is with the measuring and then the resolution to make the windows fit. When the installer came to measure the windows we had a discussion about how the windows would be installed and how they're finished inside. I made it clear that I was doing the casement work inside and the drywall that was wrapped to the windows would be removed along with the window dressings prior to installation. My assumption, since the windows were sized close to an 1 3/4" too small, is the windows were sized and measured based on the finished opening including the 1/2" drywall and not the framed opening. The resolution was to pad the opening with 1x4s which was installed on top of the house wrap and not wrapped itself. This seems counter to industry standards and there's now 3/4" of unprotected/untreated wood that is wholly dependent on the flashing, siding, and caulk not failing.
They were very helpful and on time, the process went efficiently and smooth.
Worst company ever to do business with
Our overall satisfaction was through the roof. They were amazing. We really liked the crew who did the windows and doors.
Champion Windows has a great staff and a superior product! Everyone I worked with was fantastic.
The quality of the window is good, but the price is a little high. The workmanship and everything else was fine.
I did not like the installation crew. They were sloppy. They left screws in my driveway. They seemed to be too fast and sloppy installing everything. I was not happy with Champion. They are recommended but I wasn't impressed. I am not happy.
Great windows and great service. Very happy.
One side of the porch was put in backward and it took three different crews to get it right. I was pleased with the manager who came out. He understood and got someone to fix it. The porch was 9' up in the air and should have been done from the outside. They did the work from the inside, which didn't make it what it was supposed to be. Overall, everything came out well. I was pleased with the people that came out as they knew what they were doing. I was more than pleased with the manager to make sure everything was done right. Right now, I am 100% satisfied.
The installer did a great job. He was just quiet, did his job, and didn't bother my family at all.
The crew was well-mannered and did a professional job!
We absolutely love our sunroom. It's the best thing we've ever done and wished we would have done it sooner!
Not a good experince.
great product and great workers
The product is good and I like the look but disappointed in the mess that was left.
I had recommended Champion Windows to two other customers. They were very satisfied. Geoff the salesperson is very professional and knowledgeable about everything. He explains to you about the proper use of your windows.
Champion Windows was very professional, timely, and clean. The quality of the windows was impressive.
Champion Windows of Omaha are very efficient. The reflective glass really does work.
Had Champion Windows install a Sun room in my home about 15 yrs ago. Still looks great. Haven't and any troubles with it at all. Had them install new windows this year. I am very happy with the work they have done and will use them again. Quality product. Quality work.
Amie was our salesperson and she was wonderful throughout the whole thing.
We were really surprised how well it functioned once installed. It was even better than the salesman told us it would be.
Champion Windows was very good and easy to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Omaha as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys