Very nice people who were easy tonwork.with at all stages of the process.
Absolute PERFECTION in everything! Ordering, measuring and installation were all way above standards! We had 18 windows to install and EVERYTHING from beginning to end were so much more than expected! Would highly recommend!
Quick response to my inquiry. Appointment completed promptly. Order was filled quicker than expected and installation was very professional. Overall very satisfied
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It took over 11 months to get my 2 doors. During the 11 months I asked for my money back. You said NO! So I refused to pay the second payment. Then I got mad and called you back and told you I was going to call In Your Corner, s TV channel. You called back my daughter and told her they would install as soon as they received them. The doors are beautiful, and I need 1 more door, but I am scared to order from you. I don’t want to wait 11 months.
I like my windows. My house is more quiet and I have no wind coming in around them.
I would definitely recommend Champion Windows to anyone that wants a quality window at a great price.
All construction is painful. I was told that the reason it took so long was because the warehouse was moving.
The windows have made a difference in the temperatures of the rooms.
Installation crew was great, they were professional, fast and did a great job with clean up.
Long delays in deliver followed by an incomplete install. Along the way it was difficult to get updates with some people being rude about it. Now after the install that is not complete we cannot get a return call. I just can't recommend an experience like this to a friend.
I paid a deposit in November last year and the work was not done until June. Not feeling taken care of at all by the company. The workman are great. Tommy was exceptional, but the wait was horrid...
Don't know of anyone planning to install a 3 seasons room at this time but will recommend Champion if I do in the future.
We are going to purchase more windows in the future. I checked all the window replacement companies and can only recommend Champion Windows.
I really like the windows and the salesman, but we did have a lot of issues with the installation.
I was surprised that it would take 4 months to get the windows in, I was more surprised to find that 4 of the windows were not measured correctly and had to be reordered, I was less surprised to be told the factory made the right sized window, but sent the wrong color. I was not surprised that no one came out at my request to assess the masonary work that needed to be done for the last window ( I requested this to happen 3 times) Then I was pleasantly surprised when they came out and put in the correct color and sized windows and it was the installer that showed me an alternative to the undone masonary work that was satisfactory to me. I think the quality of the windows are great, but the inner workings and logistics needs some work. Thanks
Communication after the installation and final payment was difficult. I tried to contact the Oklahoma office on several occasions only to be bounced to other areas. This makes me question how easy it may be to contact the company if there is an issue.
Such a long delay and when the 0% lone delivery date was breached we had to work ( reactive) vs champion proactively paying attention
The whole experience from setting up the appointment for the estimate and demonstration to completion of the window install was stress free. All of the people I interacted with were professional and patient answering my questions. I had a big job with 8 windows and the installation went smoothly and was completed the same day. The installers were expended, worked well together and ensured everything was cleaned up demonstrating how the different windows worked before leaving. I really like how the windows work for opening and cleaning.
From sales to installation they were professional and courteous.
They lied about how long it would take. Said 3 months and it took over 9
They were expensive, but they provide a good quality product.
We like the windows, and they work great. They were very professional when putting them in. Our double window upstairs came in with lumps, but they are replacing them. There is broken glass that was left on the deck.
They do a wonderful job. It was dynamite; they did a superb job.
The quality of the Champion windows was better than even more expensive brands I looked at.
Your company was 3 months late in delivering and installing my doors.
Champion has quality products but lacks communication skills.
Happy to share my experience
Yes, I will surely recommend Champion.
Have been unable to contact ANYONE regarding a problem with windows
I was very pleased with how they handled business when setting the appointments and the guys that came were professional.
I am likely to recommend Champion Windows to a friend because I had very good people I interacted with, but I think the follow-up with the financing was not good.
The salesman was very professional, honest and had answers to all our questions
The entire process was easy from them coming out to do the estimate, measuring the windows and installation. Financing was very quick and easy too.
I feel like they did not deliver the quality I expected after paying so much and there was a"misunderstanding" about what would be done
I was very happy with the service. They did their job. I'm very happy with the windows
Their service was amazing!!!
They did an incomplete job and I had to call them back out to complete the job right!! I'm still waiting for them to finish the job! Next scheduled meeting 5 January 2023!!
Dewey and family installed, and they were awesome, punctual, professional, courteous, and explained the options.
Everything went as described. The only negative was the time delay between ordering the windows and the several months it took to have them manufactured.
Great quality with a professional installation. I have no complaints whatsoever.
Very satisfied with them.
I thought the representative was excellent. They gave me lots of feedback with good suggestions. When I thought I had an issue with the timing, I was able to call and get help.
I am happy with the job that they did. I have invited people in to look at it.
I was more than irritated when the installer arrived but didn't have the needed supplies so said they were going to have to reschedule! They actually came out later that day after making it sound like they would not be back for a couple weeks!
I am still, four weeks later, trying to get them to come out and complete the job.
I have had quality issues.
Champion is the best. We love our new windows.
So far, I like them. They're really nice.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Oklahoma City as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys