Everyone was friendly and knowledgeable

Salesman over promised finished product trim replacement concerning replacement of exterior trim around windows.

Screens are flimsy and difficult to operate

Window came damaged and it’s been over a business week since installation and no one from champion has reached out to us to let us know when this damaged window will be replaced .

Salesman stated that ALL window installers are actual employees of Champion Windows and NOT independent contractors. Our installers were very good BUT are Independent Contractors.

Where do I start, no communication, ordered the windows last August just got the last one installed 4/25, still missing 3 screens

Great product, great warranty, friendly sales rep, wonderful installers

Like everything, installer was great project manager and home office were very professional

Entire experience was excellent. Price may discourage some people but creative financing helps. Price vs value will be answered in time. We believe we made the right choice!

The people we met were all very knowledgeable and friendly.

Once the windows were FINALLY made, the install was quick. The windows make such a difference in the look of our house inside and out. I’m sure they will lower our heat and air costs. The employees were always friendly, yet professional. The installers did a great job installing and cleaning up.

There were some issues which eventually resolved

Very good

The sales representative who came out was very knowledgeable and nice.

Having to pay so much down before installation, even half would’ve been better.

the fit and finish is terrible They have been working on this project for 3 weeks. and still have. not fixed it.

I'll start by saying Courtney is an absolutely trooper and a very kind person. The Salesman, Russ was more pushy than I care for and didn’t follow up with phone calls like he said he would do. The installers were Perfect. Your contract is questionable. Paying in advance should be abolished. It's a bad practice in my opinion. I had a weak moment and allowed myself to trust. (NEVER AGAIN!!!!!). I'm a senior, recently widowed and Your company had nearly $15,000. Of MY money for 5 months. Your Company made over $300. In interest on my money. I placed my order on August 13th 2025 was told 9-12 weeks till install. The problem with that is my windows weren't actually ordered until October 16th 2025 after I was told they would be ordered after measurement. From August 13th to January 6th 2026. There was a change order in August on a window that I expressly said "I don't want that window replaced" because it was glass blocks and they were fine. As time went on, I called Oklahoma City to follow up. After nearly 12 weeks of waiting, I could NOT get a concrete answer about the progress. In mid-December I called Great Day Improvement and got immediate answers about when they were ordered and when they would ship. Funny thing don't you think. Finally got my windows installed January 6th and 7th 2026. I was overjoyed with the installation. Joe and group of men installing were very friendly, quick and efficient. I do hope the windows and your warranty are as good as I was told. It remains to be seen. Furthermore I'd say your Oklahoma district manager (look him up in my paperwork) Flunked Dale Carnegie. He is not a people person. I'm really put out with him over the final payments and Company Policy / Greed. Especially after this entire scenario from the very beginning. I was not treated well or fairly and I’ll never recommend Champion Windows.

The salesman showed me the difference between regular glass like the one I had and champion glass- actually had me feel the difference. That is what sold me. My new front door glass that was installed is every bit as cold as my old door. Wish I hadn’t made this purchase. I believed the salesperson.

Install crew didn't seem very professional. They overall job was messy. Had to wait a month for someone to come fix it only for him to tell me they would have to come back.

Na

I am very satisfied with the work done by Champion. All appointments were kept and the workers were always on time.

The windows are beautiful and functional, the installation was flawless and fast, the time between purchase and install was only about 5 weeks. The installers were great! I heartily recommend Champion Windows. Nearly forgot, they left my yard and the areas they were working in completely cleaned of debris! Not even a scrap of old putty was left on the ground.

I contacted Champion Window with the belief of advertising buy 2 windows get 2 free. Didn’t happen.. charged for all 4 windows

Great product, great special.

Stephen and Scott worked nonstop and did great work. Very clean in every aspect. Very satisfied with everything they did.
Thank you very much.

The company in Ohio that makes your windows needs to clean the manufacturer sealant off before shipping. Customers should not have to spend money and time cleaning off sealant from the windows after spending thousands of dollars.

It took months to get the project started. It was very expensive.

Services rendered in a professional manner - On time. Good communication. Respectful while in the home. Great product.