Great customer service and follow-through.
The salesperson was very professional, thorough, and provided great facts. She made it easy for us to make a decision. The installation was fantastic, and they did a perfectly wonderful job.
They have good pricing and very knowledgeable and gave me what I needed.
The window quality seems very good, so far, all the windows are working well-certainly better than what had before.
They were very professional with their sales pitch and we were very satisfied with the work. They were timely, courteous, and they cleaned up after themselves. The quality of the work was excellent.
I'm impressed by the window and appreciate the workmanship.
We have been waiting since Monday about repairs to a leaking window installed in June. This is completely unacceptable. The window leaks!! Your service line is useless
We have used Champion for window replacements over the years. Great service. Excellent warranty service.
So far the doors are as described. We did have some install issues. The installers gouged one of my timbertech deck boards. They said they would cover the repair and I submitted a invoice about 4 weeks ago but I have not heard anything. After they left I noticed one of the doors would not lock. I called within 4 minutes of them leaving but the owner of the install company refused to come back. Todd from Champion came the next day and fix it ASAP. He is a GREAT guy and real asset. The final measurement person did not notice that the trip was completely different on one of the two doors so the wrong trim was order and we are still waiting for that to arrive. After about 3 days my black lab went right threw the lower level screen door. We had not had a screen on that door in years. I called Todd and again, he fixed it promptly with chuckle and a smile on his face as he petted the dog.
The new bay window is fantastic. The crew that installed the window could have done a better job of cleaning up.
Everything was done on time and to perfection by the installers who where brothers. Highly recommend Champion
Each window installed has had an issue. I got two of them fixed, but they still have to comeback and replace 4 outside windows that weren't sealed properly. I am also having issues with the financing portion of this project. I had the 40% off coupon that I agreed to, but before the windows were installed, I received a coupon for 50% off. I am still trying to get this coupon issue resolved so that I can get the 50%.
Champion Windows did a fantastic job.
The sales rep and installer were amazing,but had problems locking a window with in the first week.
Absolutely thrilled and sooo thankful for these beautiful windows and patio door... and all the wonderful people involved in the process.Mia,Danny,Tim,Chad and Shane were fantastic.Thank you!!
The guy did a great job!
The quality of the product was very good. I was very happy with the salesman.The workmanship was great, very well done!
Champion was easy to use and the installers were friendly. They came at the very beginning of Covid. They took the measures to make sure my family was safe
I am very happy with my windows.
The Minnesota father and son team were wonderful to work with.
Everything about the experience with Champion was absolutely flawless. From the sales presentation to the scheduling to the time my windows were completed and the Install. Everything was like a fine oiled machine. The install crew was top notch and completed the job quickly, and the quality of the workmanship speaks for itself. Good job to the whole Champion family! I will always recommend Champion to all my friends and relatives.
No I don't think so. Many problems, lies and NO ONE wanted to address them. I strongly suggest HOME DEPOT OR WINDOW WORLD.
I have already. Several times.
Poor job of the finishing details. Lousy caulking needed more trim
They were very efficient and friendly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Champion Windows of Minneapolis as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys