Worst costumer service EVER! Sun contractors damaged my floors and no one is accountable. My floors remain damaged because both insurance refuse to take accountability for their contractors fault. Stay away from this company. Look at the Google review and BBB.

Champion's prices are on the high end.
The storm door we thought was being made by Champion turned out to be a Larson made door. Their brochure states Champion Storm Doors" protection from the elements with a Champion storm door". The Champion price for a Larson storm door is very over priced.

Window installation was great

It is an affordable option both the buy two get two offer when one can't afford new windows and siding at the same time.

From the initial signing of the contract to completion of the sunroom project took 23 months! We encountered numerous personnel changes during our project and poor communication from Champion throughout the process. The final project is what we hoped for, but it required bringing in experienced workers from outstate to take apart what was started and rebuild correctly. We have not gone through a winter or spring season yet to know if there will be any issues.

What was supposed to be a stressless experience by hiring a company to build our sunroom turned into a stressful process. We signed our contract in June 2022, and it wasn't finished until late July 2023. We had asked for more communication about our project but were left disappointed. We called customer service many times to try to initiate the communication we were looking for, as well as to fix problem areas.

I will never recommend Champion to anyone based on my experience with them. To do so would be an embarrassment to me and those I recommend them to.

The quality of the windows is excellent

I like the windows, good quality.

It took two years to complete my installation.

Love Champion Windows. They put in windows on the main floor of my house two years ago. I had them put windows in the basement level earlier this year. The windows are very nice looking and easy to open and close. They pop inwards for easy cleaning. I am able to make monthly payments. I love them. 😀
Sybil of Bloomington, Minnesota.

Sales person needs to bring his interview paperwork to my place and we will review what was discussed at the time Wes was here in February

The whole process was great a little mess up on the measure but it was great

The salesperson assisted us with good suggestions about our project. The final measurement person answered our follow-up questions about our project. This was reassuring as we did have some addition questions after the sale. Communications on any changes from the factory & final review were clear & thorough. The installation crew was professional and paid attention to detail. The actual windows & trim were better than expected.

They installed the wrong windows the first time.

04/01/22 I signed the contract for 4windows. It is 04/26/23 and the correct windows are still not installed. It took until April 13, 2023 for the windows to be installed but an issue that was identified in January at the first attempt was not fixed.

They had to paint the windows. They forgot to paint the screens on the inside. There are white spots on the inside showing through. There are stains in between the glass and there are scratches on the glass. They didn't seal the edges where they sealed the door. There is a gap in the floor where they installed it. They forgot to put in wood or something there. I am not very satisfied with the installation or the quality control.

They provided very minimal communication. The project started a year after our purchase. No one would answer the phone.

Would not recommend your service to anyone.. Call me and I can explain. 612-859-9726.

I haven't been impressed with their customer service.

It took them a year to install, and 3-4 months to fix a broken window. I still have a window that doesn't lock right. The spray foam is not right, and the door seal is bad two months after installation.

The installers were very efficient, fast, friendly, and cleaned up very well. I was impressed with them.

Window installation looks great and they all operate smoothly. Installation crew were professional and friendly. I enjoyed talking with them.

They do great work.

While the product itself is worth the horrible experience and aggravating process, there were times when I considered contacting my attorney for advice about canceling the job. I was promised the job would be accomplished within 6 months of signing and would take 5-10 days once started.
The job was STARTED 14 months after signing and took over 5 months to complete!!!
And - to this day - I have NEVER been communicated with from ANYONE in an official management representative capacity - only crew people - who had woefully little and often contradictory information about the status of my job and reasons for decisions. My life was “on hold” for months, because I never new from day-to-day, if crews would be there until the day-of. When they did come, they drove 2 hours to get here, spent 4hours working and drove 2 hours back to the home office. (Except for the Alabama crew who the company put in a motel here in town.) The waste of money, through mis-managed materials & employee time and energy in this company is ASTOUNDING!!!
And - today- 3 weeks after signing off, I am sitting in this (beautiful) sunroom looking out at a back yard of PILES of unused materials, scraps, nails, screws, and general trash - all around my back yard!
The crew people themselves (and their traveling regional foremen) were knowledgeable, friendly, professional and great to work with. (I was particularly impressed with how they maintained professional demeanor and respect for their company, even though they were obviously as frustrated as I with the HORRIBLE lack of management communication & project coordination.)
So, I have genuine mixed emotions about recommending Champion to a friend. The product is the best on the market (albeit could probably be cheaper if better management practices were employed). But the aggravation to actually get it built & completed - that’s an experience to which I wouldn’t want to expose my friends.